Question 1

Which of the following would most likely result from too much stress?

Accepted Answer

A) low employee turnover 
B) lnadequate communication 
C) reduced job performance 
D) increased level of passive listening 
A) low employee turnover 
B) lnadequate communication 
C) reduced job performance 
D) increased level of passive listening

Question 2

Leadership credos are personal and are closely linked with a leader's values-a credo should describe what the leader believes in and will or will not stand for.

Accepted Answer

A) True 
 B)False

Question 3

Employees working for leaders they think are credible are highly likely to work long hours.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following would be best for managing stress?

Accepted Answer

A) trying to breathe in a shallow manner 
B) using progressive muscle relaxation techniques 
C) consuming regular amounts of alcohol with peers 
D) avoiding discussions about work with family members 
A) trying to breathe in a shallow manner 
B) using progressive muscle relaxation techniques 
C) consuming regular amounts of alcohol with peers 
D) avoiding discussions about work with family members

Question 5

Which of the following statements is most likely true about defensiveness?

Accepted Answer

A) It discourages subordinates to act like a leader. 
B) It occurs when someone feels threatened. 
C) It strengthens a person's ability to constructively use information. 
D) It helps leaders empathize with how they and their policies are seen by subordinates. 
A) It discourages subordinates to act like a leader. 
B) It occurs when someone feels threatened. 
C) It strengthens a person's ability to constructively use information. 
D) It helps leaders empathize with how they and their policies are seen by subordinates.

Question 6

Which of the following terms is best described as avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic,self-effacing way?

Accepted Answer

A) mindfulness 
B) agreeableness 
C) acquiescence 
D) introversion 
A) mindfulness 
B) agreeableness 
C) acquiescence 
D) introversion

Question 7

Stress has only negative implications on an individual's health and work.

Accepted Answer

A) True 
 B)False

Question 8

Bass has defined communication effectiveness as the degree to which someone tells others something and ensures that they understand what was said.

Accepted Answer

A) True 
 B)False

Question 9

Meetings should only be called if the potential benefits outweigh the costs.

Accepted Answer

A) True 
 B)False

Question 10

The best listeners are passive listeners because they do not interrupt the speaker.

Accepted Answer

A) True 
 B)False

Question 11

The Abilene paradox occurs when leaders are assertive with friends and peers.

Accepted Answer

A) True 
 B)False

Question 12

The first stage of problem solving is to analyze the causes of a problem.

Accepted Answer

A) True 
 B)False

Question 13

Leaders are likely to encourage creativity in their organizations by delegating authority and empowering followers to take risks.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following most likely makes up the evaluative component of listening skills?

Accepted Answer

A) knowing how well one can paraphrase a sender's message 
B) knowing what nonverbal signals to send 
C) correctly interpreting a sender's nonverbal signals 
D) identifying individuals who are likely to send nonverbal signals 
A) knowing how well one can paraphrase a sender's message 
B) knowing what nonverbal signals to send 
C) correctly interpreting a sender's nonverbal signals 
D) identifying individuals who are likely to send nonverbal signals

Question 15

In the context of choosing an appropriate context and medium,oral communication is ideal when

Accepted Answer

A) the personalized aspect needs to be ignored. 
B) leaders need to share their transitory feelings with subordinates. 
C) communication needs to be two-way. 
D) leaders need a record of the communication. 
A) the personalized aspect needs to be ignored. 
B) leaders need to share their transitory feelings with subordinates. 
C) communication needs to be two-way. 
D) leaders need a record of the communication.

Question 16

The degree to which someone tells others something and ensures that they understand what was said is called

Accepted Answer

A) active communication. 
B) expression effectiveness. 
C) the intention component. 
D) communication effectiveness. 
A) active communication. 
B) expression effectiveness. 
C) the intention component. 
D) communication effectiveness.

Question 17

A way to maximize the benefits of a meeting is to

Accepted Answer

A) pick a time and place as convenient as possible for all participants. 
B) encourage participation. 
C) stick to the agenda. 
D) provide pertinent reports and support materials to all participants. 
A) pick a time and place as convenient as possible for all participants. 
B) encourage participation. 
C) stick to the agenda. 
D) provide pertinent reports and support materials to all participants.

Question 18

In a systems view of communication,identify the immediate next step after "expression."

Accepted Answer

A) intention 
B) reception 
C) interpretation 
D) feedback 
A) intention 
B) reception 
C) interpretation 
D) feedback

Question 19

While listening,a valuable way to actively interpret what the sender is saying is to paraphrase the sender's message.

Accepted Answer

A) True 
 B)False

Question 20

There is a rule of thumb that says leaders should praise followers in public and punish them in private.

Accepted Answer

A) True 
 B)False

Which of the following would most likely result from too much stress?

Leadership credos are personal and are closely linked with a leader's values-a credo should describe what the leader believes in and will or will not stand for.

Employees working for leaders they think are credible are highly likely to work long hours.

Which of the following would be best for managing stress?

Which of the following statements is most likely true about defensiveness?

Which of the following terms is best described as avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic,self-effacing way?

Stress has only negative implications on an individual's health and work.

Bass has defined communication effectiveness as the degree to which someone tells others something and ensures that they understand what was said.

Meetings should only be called if the potential benefits outweigh the costs.

The best listeners are passive listeners because they do not interrupt the speaker.

The Abilene paradox occurs when leaders are assertive with friends and peers.

The first stage of problem solving is to analyze the causes of a problem.

Leaders are likely to encourage creativity in their organizations by delegating authority and empowering followers to take risks.

Which of the following most likely makes up the evaluative component of listening skills?

In the context of choosing an appropriate context and medium,oral communication is ideal when

The degree to which someone tells others something and ensures that they understand what was said is called

A way to maximize the benefits of a meeting is to

In a systems view of communication,identify the immediate next step after "expression."

While listening,a valuable way to actively interpret what the sender is saying is to paraphrase the sender's message.

There is a rule of thumb that says leaders should praise followers in public and punish them in private.

What Do We Mean by Leadership

Leader Development

Skills for Developing Yourself As a Leader

Power and Influence

Values,ethics,and Character

Leadership Attributes

Leadership Behavior

Motivation, performance, and Effectiveness

Satisfaction, engagement, and Potential

Groups, teams, and Their Leadership

Skills for Developing Others

The Situation

Contingency Theories of Leadership

Leadership and Change

The Dark Side of Leadership

Skills for Optimizing Leadership As Situations Change

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Exam 8: Skills for Building Personal Credibility and Influencing Others

Which of the following would most likely result from too much stress?

Leadership credos are personal and are closely linked with a leader's values-a credo should describe what the leader believes in and will or will not stand for.

Employees working for leaders they think are credible are highly likely to work long hours.

Which of the following would be best for managing stress?

Which of the following statements is most likely true about defensiveness?

Which of the following terms is best described as avoiding interpersonal conflict entirely either by giving up and giving in or by expressing one's needs in an apologetic,self-effacing way?

Stress has only negative implications on an individual's health and work.

Bass has defined communication effectiveness as the degree to which someone tells others something and ensures that they understand what was said.

Meetings should only be called if the potential benefits outweigh the costs.

The best listeners are passive listeners because they do not interrupt the speaker.

The Abilene paradox occurs when leaders are assertive with friends and peers.

The first stage of problem solving is to analyze the causes of a problem.

Leaders are likely to encourage creativity in their organizations by delegating authority and empowering followers to take risks.

Which of the following most likely makes up the evaluative component of listening skills?

In the context of choosing an appropriate context and medium,oral communication is ideal when

The degree to which someone tells others something and ensures that they understand what was said is called

A way to maximize the benefits of a meeting is to

In a systems view of communication,identify the immediate next step after "expression."

While listening,a valuable way to actively interpret what the sender is saying is to paraphrase the sender's message.

There is a rule of thumb that says leaders should praise followers in public and punish them in private.

What Do We Mean by Leadership

Leader Development

Skills for Developing Yourself As a Leader

Power and Influence

Values,ethics,and Character

Leadership Attributes

Leadership Behavior

Motivation, performance, and Effectiveness

Satisfaction, engagement, and Potential

Groups, teams, and Their Leadership

Skills for Developing Others

The Situation

Contingency Theories of Leadership

Leadership and Change

The Dark Side of Leadership

Skills for Optimizing Leadership As Situations Change

Filters