Exam 1: Introducing Organizational Communication

The gig economy is best characterized by working individuals who view themselves as lifetime employees.

At many large companies, employees wear security badges and must swipe the badge each time they enter the building or a specific area. This practice is a type of ______ control.

John's grandfather worked for Railway Industries for 30 years and retired with decent pension. John graduated from college two years ago but has not had a fulltime job with benefits during this period. John, like many of today's employees, will have ______.

Direct control is the least coercive while biocratic control exerts the most control.

______ is the process of creating and negotiating collective, coordinated systems of meaning through symbolic practices oriented toward the achievement of organizational goals.

While the concept of ______ control can be beneficial in terms of connecting with employees through a system of values and beliefs, this form of control can also alienate individuals who do not readily identify with those prescribed of values and beliefs.

Companies like Airbnb, Uber, and Etsy are attractive because they offer employees ______.

The slightest change in ______ in an organization can impact the web of interconnected communication activities and change the entire system.

On a recent flight, two men who had obviously overindulged at the airport bar, began acting increasingly loudly and rudely on the airplane. The airline attendant went to them and told them to stay in their seats, be quiet, and informed them that she would not serve them anything alcoholic. Which form of control best describes this situation?

The development of less explicit and coercive forms of control means that control is no longer an important issue in daily organizational life.

For 10 years, Leslie Frank worked for Narf Shoes, a family-owned startup company. As a new hire, Leslie thought the corporate values were in line with her personal philosophy of giving back to the community. Narf was bought out by a large shoe retailer, and for years, the organizational mission was in flux. After surviving two rounds of layoffs, Leslie began to reconsider working for the company. She quit her job, became a Lyft driver, listed her home with Airbnb, and volunteered at the local foodbank twice a week. This scenario is characteristic of employees who ______.

The transformation of society and the work habits of citizens was deeply rooted in the use of time, which included the concepts of task time and clock time. What was the main difference between the two?

Max Weber described pre-capitalist society as one in which people worked to meet basic needs. Identify one belief about work in the 21^st century.

Tensions between the goals, beliefs, and desires of individual organization members and those of the larger organization are usually resolved by subordinating the goals and beliefs of individuals to those of the organization.

Humans create the complex system of meaning called organizations.

Which one of the following statements best reflects goal orientation in an organizational setting?

Competing organizational goals often make success a challenge. Consider that you are the owner of an eco-friendly hybrid automobile battery plant. What is an example of a situation in which the respective goals of the organization present a complex challenge to an interest group?

AJ and JR are two small entrepreneurs who recently partnered to grow their business. In the past, neither owner kept good records, operated under an employee handbook, or enforced many rules. AJ and JR have agreed that this merger would be defined by a solid corporate philosophy that included providing staff with an employee handbook, which clearly defined each job description, the merit-based reward system, employee rights, responsibilities, disciplinary actions, and the company leave policy. AJ and JR are implementing which form of control to ensure a successful merger?

In some instances where employees choose not to accept the organizational culture or values that are articulated by management, resist through the creation of ______ may exist.

The 'self,' diversity, and mobility in the job market have caused employers to place emphasis on creating a work environment that considers the whole employee and focuses less on limiting autonomy. This ______ control also encompasses all aspects of life and often connects our work identities and social identities.