Question 1

Which term refers to the process of ensuring employees' activities and outputs match an organization's goals?

Accepted Answer

A)  job analysis 
B)  supply chain management 
C)  employee development 
D)  performance management 
E)  career planning 
A)  job analysis 
B)  supply chain management 
C)  employee development 
D)  performance management 
E)  career planning D

Question 2

HR competencies are the sets of knowledge and skills associated with successful human resource management.

Accepted Answer

A) True 
 B)False  True

Question 3

An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community, is called

Accepted Answer

A)  adjustability. 
B)  absorbability. 
C)  substitutability. 
D)  sustainability. 
E)  credibility. 
A)  adjustability. 
B)  absorbability. 
C)  substitutability. 
D)  sustainability. 
E)  credibility. D

Question 4

When a GRM Manufacturing experienced a slowdown in sales, it laid off the two employees with the poorest attendance. One of the employees sued the company, saying it should have laid off the most recently hired workers. What defense would GRM Manufacturing most likely offer?

Accepted Answer

A)  The layoffs were not discriminatory. 
B)  The company was forced to make the layoffs. 
C)  There are no federal laws that apply to this situation. 
D)  The layoffs were instances of employment at will. 
E)  The age of the company's workforce has been rising. 
A)  The layoffs were not discriminatory. 
B)  The company was forced to make the layoffs. 
C)  There are no federal laws that apply to this situation. 
D)  The layoffs were instances of employment at will. 
E)  The age of the company's workforce has been rising.

Question 5

Luke heads the human resource department at a technology development company. There, he monitors trends of the labor markets within the industry. Studying the trends, Luke realizes the company is likely going to need more sources of employees skilled in robotics. He gathers information about the best robotics training programs in the regions where the company operates. Then he applies that information to build connections with selected schools, thereby resolving a recruitment problem before it becomes serious. This scenario illustrates Luke's competency in

Accepted Answer

A)  global and cultural effectiveness. 
B)  communication. 
C)  critical evaluation. 
D)  leadership and navigation. 
E)  relationship management. 
A)  global and cultural effectiveness. 
B)  communication. 
C)  critical evaluation. 
D)  leadership and navigation. 
E)  relationship management.

Question 6

In organizations with sustainable strategies, the HR departments focus on employee development and empowerment rather than short-term costs.

Accepted Answer

A) True 
 B)False

Question 7

The parties with an interest in a company's success-typically, shareholders, the community, customers, and employees-constitute which members of the company?

Accepted Answer

A)  advisors 
B)  stakeholders 
C)  management 
D)  personnel 
E)  strategic partners 
A)  advisors 
B)  stakeholders 
C)  management 
D)  personnel 
E)  strategic partners

Question 8

Human resource management is increasingly becoming a purely administrative function.

Accepted Answer

A) True 
 B)False

Question 9

Sophia, a manager at Mentor Corp., is responsible for workforce analytics in the organization. Her supervisor, Steve, argues it is an unnecessary expense as he believes that collecting employee-related information is just an administrative responsibility. Which statement, if true, would weaken Steve's argument?

Accepted Answer

A)  Sophia established policies regarding violations of company regulations. 
B)  Sophia identified subordinates who showed the potential to become leaders in the company based on the data. 
C)  Sophia prepared and distributed company publications on the organization's intranet. 
D)  Sophia was able to actively recruit candidates from external sources, such as Internet job postings and college recruiting events. 
E)  Sophia was able to specify the tasks and outcomes of a job that contributed to the organization's success. 
A)  Sophia established policies regarding violations of company regulations. 
B)  Sophia identified subordinates who showed the potential to become leaders in the company based on the data. 
C)  Sophia prepared and distributed company publications on the organization's intranet. 
D)  Sophia was able to actively recruit candidates from external sources, such as Internet job postings and college recruiting events. 
E)  Sophia was able to specify the tasks and outcomes of a job that contributed to the organization's success.

Question 10

What is the advantage of establishing and administering policies in organizations?

Accepted Answer

A)  It allows companies to handle situations more fairly and objectively. 
B)  It allows companies to address issues on a case-by-case basis. 
C)  It eliminates the need for documentation and record keeping. 
D)  It encourages employees to defend themselves by claiming ignorance of disciplinary norms. 
E)  It leaves a lot of room for subjective decision making. 
A)  It allows companies to handle situations more fairly and objectively. 
B)  It allows companies to address issues on a case-by-case basis. 
C)  It eliminates the need for documentation and record keeping. 
D)  It encourages employees to defend themselves by claiming ignorance of disciplinary norms. 
E)  It leaves a lot of room for subjective decision making.

Question 11

Henry works in the HR department of an advertising firm that has recently brought in employees specializing in analysis of large volumes of data about consumer behavior. The manager to whom these analysts report does not share their knowledge of quantitative methods but wants them to develop recommendations for better decision making. Henry is supporting the department by developing a form the manager will follow in measuring the analysts' performance. What kinds of performance measures should Henry focus on?

Accepted Answer

A)  The form should measure outcomes, such as timely and useful recommendations, because the manager will not be able to evaluate specific technical behaviors. 
B)  The form should measure specific technical behaviors, because the methods used by the analysts will determine the usefulness of their recommendations. 
C)  The form should measure both outcomes and behaviors, because both are essential to success in the job. 
D)  The form should measure personal traits, such as getting along with others, because Jonathan and the manager don't understand the technical requirements. 
E)  The form should ask broad questions, so the manager can discuss whatever they think is important. 
A)  The form should measure outcomes, such as timely and useful recommendations, because the manager will not be able to evaluate specific technical behaviors. 
B)  The form should measure specific technical behaviors, because the methods used by the analysts will determine the usefulness of their recommendations. 
C)  The form should measure both outcomes and behaviors, because both are essential to success in the job. 
D)  The form should measure personal traits, such as getting along with others, because Jonathan and the manager don't understand the technical requirements. 
E)  The form should ask broad questions, so the manager can discuss whatever they think is important.

Question 12

Gia feels that being denied a promotion has more to do with her being a woman than with her overall performance. However, her supervisors and the HR department are refusing to hear her case. This suggests that Gia has been denied her right to due process.

Accepted Answer

A) True 
 B)False

Question 13

BrightenUp Corp. uses a set of quantitative tools to assess employee data such as performance, compensation, designations, and benefits. This is done to arrive at decisions based on accurate findings from analyses that can help the firm achieve its goals. BrightenUp is engaging in the practice of

Accepted Answer

A)  training and development. 
B)  job design. 
C)  employee relations. 
D)  talent management. 
E)  workforce analytics. 
A)  training and development. 
B)  job design. 
C)  employee relations. 
D)  talent management. 
E)  workforce analytics.

Question 14

Which of the following describes the employees of an organization in terms of their training, experience, judgment, intelligence, relationships, and insight?

Accepted Answer

A)  capital expense 
B)  human capital 
C)  tangible capital 
D)  traditional management 
E)  working capital 
A)  capital expense 
B)  human capital 
C)  tangible capital 
D)  traditional management 
E)  working capital

Question 15

Claire is a human resource manager at Lewis Corp. She skillfully handles personal interactions with her staff and the other department managers. She is highly admired by others in the organization because she treats others with respect and builds trust. This scenario indicates Claire has strengths in the HR success competency of

Accepted Answer

A)  consultation. 
B)  relationship management. 
C)  leadership and navigation. 
D)  global and cultural effectiveness. 
E)  critical evaluation. 
A)  consultation. 
B)  relationship management. 
C)  leadership and navigation. 
D)  global and cultural effectiveness. 
E)  critical evaluation.

Question 16

Explain why supervisors and non-HR managers are expected to be familiar with the basics of HRM. List five examples of the types of HR responsibilities supervisors are expected to perform.

Accepted Answer

Although many organizations have human r

Question 17

Which HR function involves offering programs through which employees acquire knowledge, skills, and behavior that improve their ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs?

Accepted Answer

A)  recruitment 
B)  personnel policy 
C)  development 
D)  employee relations 
E)  selection 
A)  recruitment 
B)  personnel policy 
C)  development 
D)  employee relations 
E)  selection

Question 18

Eve & Rose Corp., an apparel manufacturer, has been profitable for a long time without depleting its resources-raw materials, employees, and the support of the local community. The company also caters to the needs of all its stakeholders. Which characteristic is illustrated in this scenario?

Accepted Answer

A)  sustainability 
B)  strategic architecture 
C)  compliance with law 
D)  talent management 
E)  workforce analytics 
A)  sustainability 
B)  strategic architecture 
C)  compliance with law 
D)  talent management 
E)  workforce analytics

Question 19

Instabin Inc., a company in the recycling business, has revamped its management and business criteria. It has also added new objectives that would require recruitment of new and skilled labor. The responsibility of identifying the numbers and the kinds of employees lies with the HR department of the firm. This responsibility of the HR department is known as

Accepted Answer

A)  supply chain management. 
B)  performance management. 
C)  human resource planning. 
D)  utilization analysis. 
E)  performance planning. 
A)  supply chain management. 
B)  performance management. 
C)  human resource planning. 
D)  utilization analysis. 
E)  performance planning.

Question 20

What is one of the four principles that guides how ethical companies act?

Accepted Answer

A)  shortchange customers and vendors 
B)  perform only in ways that benefit the company 
C)  have a sense of purpose or vision that employees value and use 
D)  only permit top management to take responsibility for the company 
E)  emphasize fairness only if it suits the company 
A)  shortchange customers and vendors 
B)  perform only in ways that benefit the company 
C)  have a sense of purpose or vision that employees value and use 
D)  only permit top management to take responsibility for the company 
E)  emphasize fairness only if it suits the company

Which term refers to the process of ensuring employees' activities and outputs match an organization's goals?

HR competencies are the sets of knowledge and skills associated with successful human resource management.

An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community, is called

When a GRM Manufacturing experienced a slowdown in sales, it laid off the two employees with the poorest attendance. One of the employees sued the company, saying it should have laid off the most recently hired workers. What defense would GRM Manufacturing most likely offer?

In organizations with sustainable strategies, the HR departments focus on employee development and empowerment rather than short-term costs.

The parties with an interest in a company's success-typically, shareholders, the community, customers, and employees-constitute which members of the company?

Human resource management is increasingly becoming a purely administrative function.

What is the advantage of establishing and administering policies in organizations?

Gia feels that being denied a promotion has more to do with her being a woman than with her overall performance. However, her supervisors and the HR department are refusing to hear her case. This suggests that Gia has been denied her right to due process.

BrightenUp Corp. uses a set of quantitative tools to assess employee data such as performance, compensation, designations, and benefits. This is done to arrive at decisions based on accurate findings from analyses that can help the firm achieve its goals. BrightenUp is engaging in the practice of

Which of the following describes the employees of an organization in terms of their training, experience, judgment, intelligence, relationships, and insight?

Explain why supervisors and non-HR managers are expected to be familiar with the basics of HRM. List five examples of the types of HR responsibilities supervisors are expected to perform.

Which HR function involves offering programs through which employees acquire knowledge, skills, and behavior that improve their ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs?

Eve & Rose Corp., an apparel manufacturer, has been profitable for a long time without depleting its resources-raw materials, employees, and the support of the local community. The company also caters to the needs of all its stakeholders. Which characteristic is illustrated in this scenario?

What is one of the four principles that guides how ethical companies act?

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 1: Managing Human Resources

Which term refers to the process of ensuring employees' activities and outputs match an organization's goals?

HR competencies are the sets of knowledge and skills associated with successful human resource management.

An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community, is called

When a GRM Manufacturing experienced a slowdown in sales, it laid off the two employees with the poorest attendance. One of the employees sued the company, saying it should have laid off the most recently hired workers. What defense would GRM Manufacturing most likely offer?

In organizations with sustainable strategies, the HR departments focus on employee development and empowerment rather than short-term costs.

The parties with an interest in a company's success-typically, shareholders, the community, customers, and employees-constitute which members of the company?

Human resource management is increasingly becoming a purely administrative function.

What is the advantage of establishing and administering policies in organizations?

Gia feels that being denied a promotion has more to do with her being a woman than with her overall performance. However, her supervisors and the HR department are refusing to hear her case. This suggests that Gia has been denied her right to due process.

BrightenUp Corp. uses a set of quantitative tools to assess employee data such as performance, compensation, designations, and benefits. This is done to arrive at decisions based on accurate findings from analyses that can help the firm achieve its goals. BrightenUp is engaging in the practice of

Which of the following describes the employees of an organization in terms of their training, experience, judgment, intelligence, relationships, and insight?

Explain why supervisors and non-HR managers are expected to be familiar with the basics of HRM. List five examples of the types of HR responsibilities supervisors are expected to perform.

Which HR function involves offering programs through which employees acquire knowledge, skills, and behavior that improve their ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs?

Eve & Rose Corp., an apparel manufacturer, has been profitable for a long time without depleting its resources-raw materials, employees, and the support of the local community. The company also caters to the needs of all its stakeholders. Which characteristic is illustrated in this scenario?

What is one of the four principles that guides how ethical companies act?

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters