Question 1

In some situations, large companies have business units that provide outsourced services such as technology support.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following is used by companies to minimize the negative impact on employees after a downsizing?

Accepted Answer

A)  offering flextime to remaining employees 
B)  providing training and development to remaining employees 
C)  laying off employees based on performance 
D)  outsourcing positions that were eliminated during the downsizing 
A)  offering flextime to remaining employees 
B)  providing training and development to remaining employees 
C)  laying off employees based on performance 
D)  outsourcing positions that were eliminated during the downsizing B

Question 3

In what way are Canadian labour force demographics expected to change?

Accepted Answer

A)  College graduates will make up a smaller share of the Canadian labour force than they did in the past. 
B)  Women will make up a smaller share of the Canadian labour force than they did in the past. 
C)  Visible minorities will make up a smaller share of the Canadian labour force than they did in the past. 
D)  Young entry-level workers will make up a smaller share of the Canadian labour force than they did in the past. 
A)  College graduates will make up a smaller share of the Canadian labour force than they did in the past. 
B)  Women will make up a smaller share of the Canadian labour force than they did in the past. 
C)  Visible minorities will make up a smaller share of the Canadian labour force than they did in the past. 
D)  Young entry-level workers will make up a smaller share of the Canadian labour force than they did in the past. D

Question 4

Which activity is an example of HRM responding to the challenge of globalization?

Accepted Answer

A)  identifying capable expatriate managers 
B)  containing staffing costs 
C)  strictly defining jobs and the ways in which people must work 
D)  matching compensation packages to those of the home office 
A)  identifying capable expatriate managers 
B)  containing staffing costs 
C)  strictly defining jobs and the ways in which people must work 
D)  matching compensation packages to those of the home office

Question 5

Lean, organizational system of improvements that maximize customer value and minimize waste was pioneered by which manufacturing organization?

Accepted Answer

A)  Xerox 
B)  Hitachi 
C)  Home Depot 
D)  Toyota 
A)  Xerox 
B)  Hitachi 
C)  Home Depot 
D)  Toyota

Question 6

Total-quality management is a set of principles and practices whose core ideas include doing things right the first time and striving for continuous improvement.

Accepted Answer

A) True 
 B)False

Question 7

IT costs are one of the largest expenditures in any organization.

Accepted Answer

A) True 
 B)False

Question 8

List six competitive challenges faced by Canadian organizations. Describe and give an example of any one of the six challenges faced by an organization you are familiar with. Discuss how this challenge might affect managing the organization's workforce. What is the impact on HRM and/or line managers?

Accepted Answer

The six challenges are: global economy,

Question 9

Which is the key role of a manager?

Accepted Answer

A)  reducing costs and employee development 
B)  increasing productivity and reducing costs 
C)  employee development and ensuring the organization is a great place to work 
D)  employee development and increasing productivity 
A)  reducing costs and employee development 
B)  increasing productivity and reducing costs 
C)  employee development and ensuring the organization is a great place to work 
D)  employee development and increasing productivity

Question 10

What is the relationship between the manager and the HR practitioner?

Accepted Answer

Managing people depends on effective lea

Question 11

What distinguishes an organization's corporate strategy from its business strategy?

Accepted Answer

A)  a focus on company-wide and overall objectives 
B)  a focus on short-term survival and growth 
C)  a focus on the line of business 
D)  a focus on competition 
A)  a focus on company-wide and overall objectives 
B)  a focus on short-term survival and growth 
C)  a focus on the line of business 
D)  a focus on competition

Question 12

All employees must be literate in order to secure a job.

Accepted Answer

A) True 
 B)False

Question 13

What is necessary for organizations to be different from their competition and provide ongoing value to their customers?

Accepted Answer

A)  human capital 
B)  skills inventory 
C)  core competencies 
D)  leveraged talent 
A)  human capital 
B)  skills inventory 
C)  core competencies 
D)  leveraged talent

Question 14

The basis of which strategy is formed by the question "How should we compete?"

Accepted Answer

A)  corporate strategy 
B)  business strategy 
C)  HR strategy 
D)  systems strategy 
A)  corporate strategy 
B)  business strategy 
C)  HR strategy 
D)  systems strategy

Question 15

Through defining, analyzing, and designing the work, it is determined what tasks need to be done, in what order, and with what skills.

Accepted Answer

A) True 
 B)False

Question 16

What concerns are causing businesses to assess threats and opportunities related to sustainability?

Accepted Answer

A)  climate change 
B)  human capital 
C)  world-population decrease 
D)  immigration 
A)  climate change 
B)  human capital 
C)  world-population decrease 
D)  immigration

Question 17

A study by the Conference Board of Canada detailed the skills that are important for contributing in a workplace that values creativity and problem-solving abilities. Which of the following outlines two of those skills?

Accepted Answer

A)  asking questions and being willing to experiment 
B)  being willing to experiment and being accountable 
C)  asking questions and being adaptable 
D)  being accountable and adaptable 
A)  asking questions and being willing to experiment 
B)  being willing to experiment and being accountable 
C)  asking questions and being adaptable 
D)  being accountable and adaptable

Question 18

Which HR activity determines what, where, when, and how work tasks are done?

Accepted Answer

A)  defining, analyzing, and designing work 
B)  managing employee performance 
C)  planning for, recruiting, and selecting employees 
D)  knowing rights and responsibilities 
A)  defining, analyzing, and designing work 
B)  managing employee performance 
C)  planning for, recruiting, and selecting employees 
D)  knowing rights and responsibilities

Question 19

Human resource management (HRM) is an integrated set of processes, programs, and systems that focus on effective deployment and development of employees.

Accepted Answer

A) True 
 B)False

Question 20

Who are the beneficiaries of Human Resources Management?

Accepted Answer

A)  human resource specialists 
B)  employees 
C)  business owners 
D)  contractors and freelancers 
A)  human resource specialists 
B)  employees 
C)  business owners 
D)  contractors and freelancers

In some situations, large companies have business units that provide outsourced services such as technology support.

Which of the following is used by companies to minimize the negative impact on employees after a downsizing?

In what way are Canadian labour force demographics expected to change?

Which activity is an example of HRM responding to the challenge of globalization?

Lean, organizational system of improvements that maximize customer value and minimize waste was pioneered by which manufacturing organization?

Total-quality management is a set of principles and practices whose core ideas include doing things right the first time and striving for continuous improvement.

IT costs are one of the largest expenditures in any organization.

Which is the key role of a manager?

What is the relationship between the manager and the HR practitioner?

What distinguishes an organization's corporate strategy from its business strategy?

All employees must be literate in order to secure a job.

What is necessary for organizations to be different from their competition and provide ongoing value to their customers?

The basis of which strategy is formed by the question "How should we compete?"

Through defining, analyzing, and designing the work, it is determined what tasks need to be done, in what order, and with what skills.

What concerns are causing businesses to assess threats and opportunities related to sustainability?

A study by the Conference Board of Canada detailed the skills that are important for contributing in a workplace that values creativity and problem-solving abilities. Which of the following outlines two of those skills?

Which HR activity determines what, where, when, and how work tasks are done?

Human resource management (HRM) is an integrated set of processes, programs, and systems that focus on effective deployment and development of employees.

Who are the beneficiaries of Human Resources Management?

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Orienting, Training, and Developing Employees

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

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Exam 1: Exploring Why Hrm Matters to All Employees

In some situations, large companies have business units that provide outsourced services such as technology support.

Which of the following is used by companies to minimize the negative impact on employees after a downsizing?

In what way are Canadian labour force demographics expected to change?

Which activity is an example of HRM responding to the challenge of globalization?

Lean, organizational system of improvements that maximize customer value and minimize waste was pioneered by which manufacturing organization?

Total-quality management is a set of principles and practices whose core ideas include doing things right the first time and striving for continuous improvement.

IT costs are one of the largest expenditures in any organization.

Which is the key role of a manager?

What is the relationship between the manager and the HR practitioner?

What distinguishes an organization's corporate strategy from its business strategy?

All employees must be literate in order to secure a job.

What is necessary for organizations to be different from their competition and provide ongoing value to their customers?

The basis of which strategy is formed by the question "How should we compete?"

Through defining, analyzing, and designing the work, it is determined what tasks need to be done, in what order, and with what skills.

What concerns are causing businesses to assess threats and opportunities related to sustainability?

A study by the Conference Board of Canada detailed the skills that are important for contributing in a workplace that values creativity and problem-solving abilities. Which of the following outlines two of those skills?

Which HR activity determines what, where, when, and how work tasks are done?

Human resource management (HRM) is an integrated set of processes, programs, and systems that focus on effective deployment and development of employees.

Who are the beneficiaries of Human Resources Management?

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Orienting, Training, and Developing Employees

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

Filters