Question 1

A ____is a model of some characteristic or type of person.

Accepted Answer

A) stereotype 
B) prototype 
C) criteria type 
D) sociotype 
A) stereotype 
B) prototype 
C) criteria type 
D) sociotype B

Question 2

You have evaluated the performance of your administrative staff on a number of dimensions including attendance,work quality,and work quantity and must now compare your employees to determine merit raises.You should use:

Accepted Answer

A) the dynamic approach. 
B) the multidimensional approach. 
C) the composite criterion approach. 
D) the face validity approach. 
A) the dynamic approach. 
B) the multidimensional approach. 
C) the composite criterion approach. 
D) the face validity approach. C

Question 3

Which of the following is the most popular type of subjective performance measure?

Accepted Answer

A) behaviorally anchored rating scale 
B) mixed standard scale 
C) graphic rating form 
D) behavior observation scale 
A) behaviorally anchored rating scale 
B) mixed standard scale 
C) graphic rating form 
D) behavior observation scale C

Question 4

In Borman's (1987)study of solder effectiveness,experienced officers did not agree on what constituted good performance.

Accepted Answer

A) True 
 B)False

Question 5

You are appraising the performance of your employees.The performance measure contains a scale that measures dependability.This scale lists several behaviors that vary in dependability from "often misses work with no excuse" to "always complete tasks by deadline." The rater selects the behavior that best describes the ratee.This performance measure is a

Accepted Answer

A) graphic rating form. 
B) behaviorally anchored rating scale. 
C) job evaluation form. 
D) behavior observation scale. 
A) graphic rating form. 
B) behaviorally anchored rating scale. 
C) job evaluation form. 
D) behavior observation scale.

Question 6

At the end of the semester students rate professors on a scale that ranges from 1 (much worse than most)to 7 (much better than most).What type of measure is this?

Accepted Answer

A) behaviorally anchored rating scale 
B) mixed standard scale 
C) graphic rating form 
D) behavior observation scale 
A) behaviorally anchored rating scale 
B) mixed standard scale 
C) graphic rating form 
D) behavior observation scale

Question 7

Combining one's self rating with ratings from peers,subordinates,and superiors is often used for employee development.This approach has the advantage(s)of

Accepted Answer

A) being more efficient to administer. 
B) decreasing the cost of the appraisal. 
C) reducing individual bias. 
D) increasing favoritism by the immediate supervisor. 
A) being more efficient to administer. 
B) decreasing the cost of the appraisal. 
C) reducing individual bias. 
D) increasing favoritism by the immediate supervisor.

Question 8

Which of the following is NOT a component of a legally defensible performance appraisal system?

Accepted Answer

A) Dimensions of performance should be based on a job analysis. 
B) Raters should be trained in how to assess performance. 
C) Raters should always be in a depressed mood,because of their better information processing abilities. 
D) Supervisors should keep detailed records of performance. 
A) Dimensions of performance should be based on a job analysis. 
B) Raters should be trained in how to assess performance. 
C) Raters should always be in a depressed mood,because of their better information processing abilities. 
D) Supervisors should keep detailed records of performance.

Question 9

A new client asks you to recommend a performance appraisal method that would allow them to measure the amount of time that an employee was engaged in particular behaviors.What type of scale would you recommend?

Accepted Answer

A) A behaviorally anchored rating scale (BARS) 
B) A behavior observation scale (BOS) 
C) A graphic rating form (GRF) 
D) A mixed standard scale (MSS) 
A) A behaviorally anchored rating scale (BARS) 
B) A behavior observation scale (BOS) 
C) A graphic rating form (GRF) 
D) A mixed standard scale (MSS)

Question 10

Your roommate,a manager for a fast food chain,is not looking forward to conducting performance appraisals on his employees.In frustration he asks you what the purpose of performance appraisal is.What do you tell him?

Accepted Answer

A) "Performance appraisal can be used to motivate employees you don't like to leave the company." 
B) "Performance appraisals are a waste of managers' time.Employees don't pay attention to feedback and the company never uses the information for anything." 
C) "Performance appraisals provide information for research into effective organizational practices." 
D) "Performance appraisals only give employees justification to ask for larger pay increases." 
A) "Performance appraisal can be used to motivate employees you don't like to leave the company." 
B) "Performance appraisals are a waste of managers' time.Employees don't pay attention to feedback and the company never uses the information for anything." 
C) "Performance appraisals provide information for research into effective organizational practices." 
D) "Performance appraisals only give employees justification to ask for larger pay increases."

Question 11

Technology has not affected which type of performance measure?

Accepted Answer

A) graphic rating forms 
B) the BOS. 
C) 360 degree feedback 
D) contextual performance 
A) graphic rating forms 
B) the BOS. 
C) 360 degree feedback 
D) contextual performance

Question 12

A university professor is supposed to teach,engage in scholarship,and provide service to the university.My measure of professor performance is the mean student rating received in all classes.Because this measure does NOT include scholarship or service,we say that it has

Accepted Answer

A) criterion deficiency. 
B) criterion relevance. 
C) criterion contamination. 
D) criterion complexity. 
A) criterion deficiency. 
B) criterion relevance. 
C) criterion contamination. 
D) criterion complexity.

Question 13

Grocery stores sometimes measure the performance of cashiers by looking at the number of grocery items they scan per minute.This is an example of what type of performance measure?

Accepted Answer

A) objective 
B) theoretical 
C) subjective 
D) critical incident 
A) objective 
B) theoretical 
C) subjective 
D) critical incident

Question 14

Which of the following is NOT correct?

Accepted Answer

A) Supervisors give better ratings to subordinates they like. 
B) Supervisors give more accurate ratings when they're in a good mood. 
C) Supervisors like subordinates who perform well. 
D) Supervisors give good ratings to subordinates they expect to perform well. 
A) Supervisors give better ratings to subordinates they like. 
B) Supervisors give more accurate ratings when they're in a good mood. 
C) Supervisors like subordinates who perform well. 
D) Supervisors give good ratings to subordinates they expect to perform well.

Question 15

Objective measures of job performance have the advantage of being available and their quantitative nature makes it easy to compare the job performance of individuals in the same job.However,they are not as popular as subjective measures.Why?

Accepted Answer

A) They tend to focus on specific behaviors that may be only part of a job criterion. 
B) They tend to focus more on quantity than quality. 
C) Often they are not appropriate measures for all jobs. 
D) All of the above 
A) They tend to focus on specific behaviors that may be only part of a job criterion. 
B) They tend to focus more on quantity than quality. 
C) Often they are not appropriate measures for all jobs. 
D) All of the above

Question 16

The abstract definition of good performance is referred to as the

Accepted Answer

A) actual criterion. 
B) theoretical criterion. 
C) operational criterion. 
D) criterion construct. 
A) actual criterion. 
B) theoretical criterion. 
C) operational criterion. 
D) criterion construct.

Question 17

In a Mixed Standard Scale (MSS)the statements for the various dimensions are presented in random order.This serves to

Accepted Answer

A) keep the rater attentive. 
B) keep the rater unaware of the dimensions being measured. 
C) decrease the bias of the rater. 
D) all of the above 
A) keep the rater attentive. 
B) keep the rater unaware of the dimensions being measured. 
C) decrease the bias of the rater. 
D) all of the above

Question 18

The degree to which a weather person's predictions actually measure her ability to predict weather is referred to as

Accepted Answer

A) criterion deficiency. 
B) criterion relevance. 
C) criterion contamination. 
D) criterion complexity. 
A) criterion deficiency. 
B) criterion relevance. 
C) criterion contamination. 
D) criterion complexity.

Question 19

If a criterion is deficient it lacks

Accepted Answer

A) content validity. 
B) criterion related validity. 
C) construct validity. 
D) face validity. 
A) content validity. 
B) criterion related validity. 
C) construct validity. 
D) face validity.

Question 20

Categories,or frames of reference,used to help interpret and organize experiences are called

Accepted Answer

A) schemata. 
B) halo effects. 
C) error. 
D) rater bias. 
A) schemata. 
B) halo effects. 
C) error. 
D) rater bias.

A ____is a model of some characteristic or type of person.

You have evaluated the performance of your administrative staff on a number of dimensions including attendance,work quality,and work quantity and must now compare your employees to determine merit raises.You should use:

Which of the following is the most popular type of subjective performance measure?

In Borman's (1987)study of solder effectiveness,experienced officers did not agree on what constituted good performance.

At the end of the semester students rate professors on a scale that ranges from 1 (much worse than most)to 7 (much better than most).What type of measure is this?

Combining one's self rating with ratings from peers,subordinates,and superiors is often used for employee development.This approach has the advantage(s)of

Which of the following is NOT a component of a legally defensible performance appraisal system?

A new client asks you to recommend a performance appraisal method that would allow them to measure the amount of time that an employee was engaged in particular behaviors.What type of scale would you recommend?

Your roommate,a manager for a fast food chain,is not looking forward to conducting performance appraisals on his employees.In frustration he asks you what the purpose of performance appraisal is.What do you tell him?

Technology has not affected which type of performance measure?

A university professor is supposed to teach,engage in scholarship,and provide service to the university.My measure of professor performance is the mean student rating received in all classes.Because this measure does NOT include scholarship or service,we say that it has

Grocery stores sometimes measure the performance of cashiers by looking at the number of grocery items they scan per minute.This is an example of what type of performance measure?

Which of the following is NOT correct?

Objective measures of job performance have the advantage of being available and their quantitative nature makes it easy to compare the job performance of individuals in the same job.However,they are not as popular as subjective measures.Why?

The abstract definition of good performance is referred to as the

In a Mixed Standard Scale (MSS)the statements for the various dimensions are presented in random order.This serves to

The degree to which a weather person's predictions actually measure her ability to predict weather is referred to as

If a criterion is deficient it lacks

Categories,or frames of reference,used to help interpret and organize experiences are called

Introduction

Research Methods in I0 Psychology

Job Analysis

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters

Exam 4: Performance Appraisal

A ____is a model of some characteristic or type of person.

You have evaluated the performance of your administrative staff on a number of dimensions including attendance,work quality,and work quantity and must now compare your employees to determine merit raises.You should use:

Which of the following is the most popular type of subjective performance measure?

In Borman's (1987)study of solder effectiveness,experienced officers did not agree on what constituted good performance.

At the end of the semester students rate professors on a scale that ranges from 1 (much worse than most)to 7 (much better than most).What type of measure is this?

Combining one's self rating with ratings from peers,subordinates,and superiors is often used for employee development.This approach has the advantage(s)of

Which of the following is NOT a component of a legally defensible performance appraisal system?

A new client asks you to recommend a performance appraisal method that would allow them to measure the amount of time that an employee was engaged in particular behaviors.What type of scale would you recommend?

Your roommate,a manager for a fast food chain,is not looking forward to conducting performance appraisals on his employees.In frustration he asks you what the purpose of performance appraisal is.What do you tell him?

Technology has not affected which type of performance measure?

A university professor is supposed to teach,engage in scholarship,and provide service to the university.My measure of professor performance is the mean student rating received in all classes.Because this measure does NOT include scholarship or service,we say that it has

Grocery stores sometimes measure the performance of cashiers by looking at the number of grocery items they scan per minute.This is an example of what type of performance measure?

Which of the following is NOT correct?

Objective measures of job performance have the advantage of being available and their quantitative nature makes it easy to compare the job performance of individuals in the same job.However,they are not as popular as subjective measures.Why?

The abstract definition of good performance is referred to as the

In a Mixed Standard Scale (MSS)the statements for the various dimensions are presented in random order.This serves to

The degree to which a weather person's predictions actually measure her ability to predict weather is referred to as

If a criterion is deficient it lacks

Categories,or frames of reference,used to help interpret and organize experiences are called

Introduction

Research Methods in I0 Psychology

Job Analysis

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters