Question 1

Which of the following statements about OCB is TRUE?

Accepted Answer

A) OCB is associated with low levels of negative affectivity. 
B) OCB may be contagious. 
C) Individuals who are high on OCB are also the best performers in other areas. 
D) OCB is unrelated to mood at work. 
A) OCB is associated with low levels of negative affectivity. 
B) OCB may be contagious. 
C) Individuals who are high on OCB are also the best performers in other areas. 
D) OCB is unrelated to mood at work. B

Question 2

Which of the following is NOT true?

Accepted Answer

A) Cognitive ability predicts performance for most jobs. 
B) Cognitive ability is most strongly related to performance for mentally demanding jobs. 
C) Younger workers are more able,thus age predicts performance. 
D) Matching employee abilities to job KSAO requirements enhances job performance. 
A) Cognitive ability predicts performance for most jobs. 
B) Cognitive ability is most strongly related to performance for mentally demanding jobs. 
C) Younger workers are more able,thus age predicts performance. 
D) Matching employee abilities to job KSAO requirements enhances job performance. C

Question 3

__________ is the destruction of organizational property.

Accepted Answer

A) Sabotage 
B) Vandalism 
C) Assault 
D) Theft 
A) Sabotage 
B) Vandalism 
C) Assault 
D) Theft A

Question 4

Motivational interventions have been LEAST concerned with:

Accepted Answer

A) a focus on job structure. 
B) the use of incentives. 
C) removal of constraints. 
D) the design of technology. 
A) a focus on job structure. 
B) the use of incentives. 
C) removal of constraints. 
D) the design of technology.

Question 5

Which of the following statements best describes the employee turnover model presented in the text?

Accepted Answer

A) Job satisfaction directly influences turnover. 
B) Intent to quit directly influences turnover. 
C) Job satisfaction directly influences intent to quit,which influences turnover. 
D) Job satisfaction directly influences intent to quit,and the influence of intent to quit on turnover varies with the availability of alternatives. 
A) Job satisfaction directly influences turnover. 
B) Intent to quit directly influences turnover. 
C) Job satisfaction directly influences intent to quit,which influences turnover. 
D) Job satisfaction directly influences intent to quit,and the influence of intent to quit on turnover varies with the availability of alternatives.

Question 6

Successful customer service representatives must be courteous and good-natured,and enjoy cooperating with people.Which dimension of the "Big Five" is most relevant to these attributes?

Accepted Answer

A) Agreeableness 
B) Conscientiousness 
C) Extraversion 
D) Emotional stability 
A) Agreeableness 
B) Conscientiousness 
C) Extraversion 
D) Emotional stability

Question 7

_______________ prevent employees from adequately using their skills to perform job tasks.

Accepted Answer

A) Incentive systems 
B) Organizational constraints 
C) Task significance 
D) Mental models 
A) Incentive systems 
B) Organizational constraints 
C) Task significance 
D) Mental models

Question 8

___________ controls are best when force is more important than precision.

Accepted Answer

A) Hand 
B) Foot 
C) Head 
D) Knee 
A) Hand 
B) Foot 
C) Head 
D) Knee

Question 9

Purposely doing work incorrectly,withholding effort,and destroying organizational properties are examples of

Accepted Answer

A) CSCW. 
B) OCB. 
C) MPS. 
D) CWB. 
A) CSCW. 
B) OCB. 
C) MPS. 
D) CWB.

Question 10

According to Hackman and Oldham's job characteristics theory,task identity contributes to

Accepted Answer

A) experienced meaningfulness. 
B) experienced responsibility. 
C) knowledge of results. 
D) growth need strength. 
A) experienced meaningfulness. 
B) experienced responsibility. 
C) knowledge of results. 
D) growth need strength.

Question 11

Successful salespeople enjoy meeting people and socializing with them.Which dimension of the "Big Five" is most relevant to these preferences?

Accepted Answer

A) Agreeableness 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience 
A) Agreeableness 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience

Question 12

___________ is helping another employee or supervisor with a problem.

Accepted Answer

A) Compliance 
B) Altruism 
C) Motivation 
D) Constraint 
A) Compliance 
B) Altruism 
C) Motivation 
D) Constraint

Question 13

Which of the following is not considered one of the "Big Five" dimensions of personality?

Accepted Answer

A) Extraversion 
B) Intuitive 
C) Emotional Stability 
D) Conscientiousness 
A) Extraversion 
B) Intuitive 
C) Emotional Stability 
D) Conscientiousness

Question 14

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

Accepted Answer

A) Emotional stability 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience 
A) Emotional stability 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience

Question 15

The "icons" on computer screens were designed because

Accepted Answer

A) the inventor found it funny to see some pictures. 
B) it is a higher language. 
C) the inventor had the users in mind. 
D) it is just easier to program. 
A) the inventor found it funny to see some pictures. 
B) it is a higher language. 
C) the inventor had the users in mind. 
D) it is just easier to program.

Question 16

Of the "Big Five," which of the following was found to be the strongest correlate of job performance?

Accepted Answer

A) Emotional stability 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience 
A) Emotional stability 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience

Question 17

Which of the following traits has been shown to exert the strongest impact on overall performance?

Accepted Answer

A) Cognitive ability. 
B) Extraversion. 
C) Openness to change. 
D) Agreeableness. 
A) Cognitive ability. 
B) Extraversion. 
C) Openness to change. 
D) Agreeableness.

Question 18

The correlation between absence and turnover is

Accepted Answer

A) Low 
B) Moderate 
C) High 
D) Has not been tested 
A) Low 
B) Moderate 
C) High 
D) Has not been tested

Question 19

Which of the following is NOT true of absence culture?

Accepted Answer

A) The work group's absence record predicts an individual's absences. 
B) Employee absence correlates with employee estimates of how many absences are acceptable to their work group. 
C) On the average,employees are absent slightly more than they think is acceptable to their work group. 
D) Employees are absent more if co-workers see few costs to being absent. 
A) The work group's absence record predicts an individual's absences. 
B) Employee absence correlates with employee estimates of how many absences are acceptable to their work group. 
C) On the average,employees are absent slightly more than they think is acceptable to their work group. 
D) Employees are absent more if co-workers see few costs to being absent.

Question 20

Feelings of frustration and low control generally lead to what type of behavior?

Accepted Answer

A) OCB 
B) MPS 
C) CWB 
D) CSCW 
A) OCB 
B) MPS 
C) CWB 
D) CSCW

Which of the following statements about OCB is TRUE?

Which of the following is NOT true?

__________ is the destruction of organizational property.

Motivational interventions have been LEAST concerned with:

Which of the following statements best describes the employee turnover model presented in the text?

Successful customer service representatives must be courteous and good-natured,and enjoy cooperating with people.Which dimension of the "Big Five" is most relevant to these attributes?

_______________ prevent employees from adequately using their skills to perform job tasks.

___________ controls are best when force is more important than precision.

Purposely doing work incorrectly,withholding effort,and destroying organizational properties are examples of

According to Hackman and Oldham's job characteristics theory,task identity contributes to

Successful salespeople enjoy meeting people and socializing with them.Which dimension of the "Big Five" is most relevant to these preferences?

___________ is helping another employee or supervisor with a problem.

Which of the following is not considered one of the "Big Five" dimensions of personality?

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

The "icons" on computer screens were designed because

Of the "Big Five," which of the following was found to be the strongest correlate of job performance?

Which of the following traits has been shown to exert the strongest impact on overall performance?

The correlation between absence and turnover is

Which of the following is NOT true of absence culture?

Feelings of frustration and low control generally lead to what type of behavior?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters

Exam 10: Productive and Counterproductive Employee Behavior

Which of the following statements about OCB is TRUE?

Which of the following is NOT true?

__________ is the destruction of organizational property.

Motivational interventions have been LEAST concerned with:

Which of the following statements best describes the employee turnover model presented in the text?

Successful customer service representatives must be courteous and good-natured,and enjoy cooperating with people.Which dimension of the "Big Five" is most relevant to these attributes?

_______________ prevent employees from adequately using their skills to perform job tasks.

___________ controls are best when force is more important than precision.

Purposely doing work incorrectly,withholding effort,and destroying organizational properties are examples of

According to Hackman and Oldham's job characteristics theory,task identity contributes to

Successful salespeople enjoy meeting people and socializing with them.Which dimension of the "Big Five" is most relevant to these preferences?

___________ is helping another employee or supervisor with a problem.

Which of the following is not considered one of the "Big Five" dimensions of personality?

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

The "icons" on computer screens were designed because

Of the "Big Five," which of the following was found to be the strongest correlate of job performance?

Which of the following traits has been shown to exert the strongest impact on overall performance?

The correlation between absence and turnover is

Which of the following is NOT true of absence culture?

Feelings of frustration and low control generally lead to what type of behavior?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters