Question 1

Jewelry should be conservative at work,and large earrings should never be worn.

Accepted Answer

A) True 
 B)False

Question 2

Which of these careers would not be available to a person who has had medical assistant training?

Accepted Answer

A)  Billing specialist 
B)  Medical receptionist 
C)  Coder 
D)  Respiratory therapy assistant 
A)  Billing specialist 
B)  Medical receptionist 
C)  Coder 
D)  Respiratory therapy assistant

Question 3

Which is the most important consideration in choosing a uniform?

Accepted Answer

A)  It should be becoming and flattering to the body type. 
B)  It should not be wrinkled by the end of the workday. 
C)  It should give the wearer a professional,neat appearance. 
D)  It should be fashionable. 
A)  It should be becoming and flattering to the body type. 
B)  It should not be wrinkled by the end of the workday. 
C)  It should give the wearer a professional,neat appearance. 
D)  It should be fashionable.

Question 4

Deciding which tasks are most important is called

Accepted Answer

A)  modification. 
B)  teaching. 
C)  prioritizing. 
D)  procrastinating. 
A)  modification. 
B)  teaching. 
C)  prioritizing. 
D)  procrastinating.

Question 5

Self-boundaries are developed to protect us from being manipulated or used by others.Personal boundaries help identify each of us as a unique individual.

Accepted Answer

A)  Both statements are true. 
B)  Both statements are false. 
C)  First statement is true,and second is false. 
D)  First statement is false,and second is true. 
A)  Both statements are true. 
B)  Both statements are false. 
C)  First statement is true,and second is false. 
D)  First statement is false,and second is true.

Question 6

The medical assistant who states,"That's not in my job description," is not practicing ____________.

Accepted Answer

The answer of The medical assistant who states,"That's not in...

Question 7

Staying out late and shortchanging sleep during the workweek is _____________ to the medical assistant's professional life.

Accepted Answer

The answer of Staying out late and shortchanging sleep during...

Question 8

The mental and emotional condition,enthusiasm,loyalty,or confidence of an individual or group with regard to the function or tasks at hand is called

Accepted Answer

A)  morale. 
B)  tenacity. 
C)  insubordination. 
D)  initiative. 
A)  morale. 
B)  tenacity. 
C)  insubordination. 
D)  initiative.

Question 9

A person who is characterized by or conforms to the technical or ethical standards of a certain profession is considered to be

Accepted Answer

A)  detrimental. 
B)  commensurate. 
C)  professional. 
D)  moral. 
A)  detrimental. 
B)  commensurate. 
C)  professional. 
D)  moral.

Question 10

What is the best way for new medical assistant graduates to become good team players in the medical office?

Accepted Answer

A)  Show consideration and appreciation for each member of the staff. 
B)  Share what they learned in school about the latest techniques in healthcare. 
C)  Be careful to perform only the tasks in their job description and no other duties. 
D)  Try to develop close friendships with everyone on the staff after working hours. 
A)  Show consideration and appreciation for each member of the staff. 
B)  Share what they learned in school about the latest techniques in healthcare. 
C)  Be careful to perform only the tasks in their job description and no other duties. 
D)  Try to develop close friendships with everyone on the staff after working hours.

Question 11

Long nails and colored polish are always acceptable in the medical profession.

Accepted Answer

A) True 
 B)False

Question 12

An individual's social facade,or the front that reflects the role in life the individual is playing,is called the __________.

Accepted Answer

The answer of An individual's social facade,or the front that...

Question 13

Which of the following statements about professionalism is true?

Accepted Answer

A)  It must be practiced at all times in the workplace. 
B)  It can lead to wage increases and promotions. 
C)  Unacceptable behavior is detrimental to the medical assistant's career. 
D)  All of the above are true. 
A)  It must be practiced at all times in the workplace. 
B)  It can lead to wage increases and promotions. 
C)  Unacceptable behavior is detrimental to the medical assistant's career. 
D)  All of the above are true.

Question 14

Medical assistants should always read the _______________ so that they know what the employer or externship office expects.

Accepted Answer

The answer of Medical assistants should always read the _______________...

Jewelry should be conservative at work,and large earrings should never be worn.

Which of these careers would not be available to a person who has had medical assistant training?

Which is the most important consideration in choosing a uniform?

Deciding which tasks are most important is called

Self-boundaries are developed to protect us from being manipulated or used by others.Personal boundaries help identify each of us as a unique individual.

The medical assistant who states,"That's not in my job description," is not practicing ____________.

Staying out late and shortchanging sleep during the workweek is _____________ to the medical assistant's professional life.

The mental and emotional condition,enthusiasm,loyalty,or confidence of an individual or group with regard to the function or tasks at hand is called

A person who is characterized by or conforms to the technical or ethical standards of a certain profession is considered to be

What is the best way for new medical assistant graduates to become good team players in the medical office?

Long nails and colored polish are always acceptable in the medical profession.

An individual's social facade,or the front that reflects the role in life the individual is playing,is called the __________.

Which of the following statements about professionalism is true?

Medical assistants should always read the _______________ so that they know what the employer or externship office expects.

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Therapeutic Communications

Patient Education

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Administrative Pharmacology Applications

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts,collections and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Safety and Emergency Practices

Career Development and Life Skills

Filters

Exam 3: Professional Behavior in the Workplace

Jewelry should be conservative at work,and large earrings should never be worn.

Which of these careers would not be available to a person who has had medical assistant training?

Which is the most important consideration in choosing a uniform?

Deciding which tasks are most important is called

Self-boundaries are developed to protect us from being manipulated or used by others.Personal boundaries help identify each of us as a unique individual.

The medical assistant who states,"That's not in my job description," is not practicing ____________.

Staying out late and shortchanging sleep during the workweek is _____________ to the medical assistant's professional life.

The mental and emotional condition,enthusiasm,loyalty,or confidence of an individual or group with regard to the function or tasks at hand is called

A person who is characterized by or conforms to the technical or ethical standards of a certain profession is considered to be

What is the best way for new medical assistant graduates to become good team players in the medical office?

Long nails and colored polish are always acceptable in the medical profession.

An individual's social facade,or the front that reflects the role in life the individual is playing,is called the __________.

Which of the following statements about professionalism is true?

Medical assistants should always read the _______________ so that they know what the employer or externship office expects.

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Therapeutic Communications

Patient Education

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Administrative Pharmacology Applications

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts,collections and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Safety and Emergency Practices

Career Development and Life Skills

Filters