Exam 13: Supply Chain Process Integration
Exam 1: Introduction to Supply Chain Management52 Questions
Exam 2: Purchasing Management52 Questions
Exam 3: Creating and Managing Supplier Relationships52 Questions
Exam 4: Ethical and Sustainable Sourcing51 Questions
Exam 5: Demand Forecasting52 Questions
Exam 6: Resource Planning Systems52 Questions
Exam 7: Inventory Management52 Questions
Exam 8: Process Management: Lean and Six Sigma in the Supply Chain52 Questions
Exam 9: Domestic U.S.and Global Logistics52 Questions
Exam 10: Customer Relationship Management52 Questions
Exam 11: Global Location Decisions52 Questions
Exam 12: Service Response Logistics54 Questions
Exam 13: Supply Chain Process Integration52 Questions
Exam 14: Performance Measurement Along the Supply Chain52 Questions
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A set of activities designed to produce a product or service for an internal or external customer is called a(n):
Free
(Multiple Choice)
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Correct Answer:
A
Which of the following would be considered a Supply Chain Risk Management activity?
Free
(Multiple Choice)
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Correct Answer:
D
The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.
Free
(True/False)
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Correct Answer:
False
Successful supply chain management requires the development of inter-organizational performance metrics and supply-chain performance metrics to maintain and continuously improve the effectiveness of key internal and external processes.
(True/False)
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According to the text,mapping the network of primary trading partners is something that should be done in which stage of the supply chain integration model:
(Multiple Choice)
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When demand exceeds a supplier's finished goods available,a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers customers.
(True/False)
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The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.
(True/False)
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List and describe three obstacles to process integration along the supply chain.
(Essay)
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Supply relationship management personnel routinely communicate with:
(Multiple Choice)
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The following supply chain security activities,creating a director of security position,hiring personnel with military and/or government experience,and performing a formal security risk assessment,would be classified as:
(Multiple Choice)
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Building,maintaining and strengthening beneficial relationships with suppliers and customers is accomplished through the use of:
(Multiple Choice)
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According to the text,the ultimate goal in supply chain management is to create value for the services and products provided to end customers,which,in turn,will benefit the firms in the supply chain network.
(True/False)
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Companies that train the employees of their supply chain partners are engaging in:
(Multiple Choice)
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What is RFID technology and how will it aid in management of the supply chain?
(Essay)
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Which of the following is considered an obstacle to supply chain integration?
(Multiple Choice)
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Failing to see the big picture and acting only in regard to single firm in the supply chain can be referred to as:
(Multiple Choice)
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An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.
(True/False)
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According to the textbook,there are four key supply chain business processes: Purchasing,Manufacturing,Distribution,and Returns.
(True/False)
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Forward buying is when companies purchase very small amounts of inventory.
(True/False)
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The textbook lists the following activities as Supply Chain Risk Management activities:
1.Increasing safety stock and forward buying
2.Identify backup suppliers and logistics services
3.Diversify the supply base
4.Utilize a supply chain IT system
5.Develop a formal risk management program
For each also provide the downside of utilizing that particular strategy.
(Essay)
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