Exam 3: Creating and Managing Supplier Relationships

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

Benefits of implementing an effective supplier certification program include all or the following EXCEPT:

When using a Weighted Criteria Evaluation System to evaluate suppliers,all of the following are true EXCEPT:

What are the two international certification programs discussed in the text? What does each certification attempt to certify?

An organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as:

The development of relationships with suppliers brings about changes that must be managed in order for a company to stay focused on their core businesses.

The combination of the purchase price of a good and additional costs incurred before or after product delivery can be referred to as:

In a TCO system,certification and training of suppliers would be considered post-transaction costs.

Provide a list of four ways companies can motivate their suppliers to improve.

According to the text,one of the most basic and successful approaches to protecting trade secrets is:

As companies outsource more and more parts,it becomes easier to achieve cost savings internally.

In a TCO system,the costs associated with defective products,including repair and warranty costs would be considered post-transaction costs.

When evaluating a supplier it is not possible to create performance metrics that measure delivery speed,quality related outcomes,environmental responsibility,and costs related to inventory.

Which of the following is NOT important in developing a successful strategic alliance?

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30),Delivery(0.40),Cost(0.30). The scores for each category are shown below.Which of the following companies has the highest total score?

When using a weighted-criteria evaluation system with five or more categories,vendors should be ranked based on their score in the two highest weighted categories,the others should be discarded.

Interpersonal relationships are not necessarily relevant to supplier relationships.

Costs associated with investigating alternative suppliers and investigating alternative delivery options can be classified as:

According to the textbook,which of the following companies utilizes a supplier development program called Supplier Continuous Quality Improvement (SQDI)focused on improving the quality of the goods and services purchased and minimize the time needed to inspect incoming products?

Smoother processes,faster cycle times,reduced new product development,and improved time-to-market are possible benefits from the increased visibility that is offered by SRM software.