Exam 14: Performance Measurement Along the Supply Chain

Which of the following is NOT one of the four perspectives of the BSC framework?

Using cost as a departmental or business unit performance measure can actually result in actions that raise costs for the organization.

What are the four primary perspectives of the balanced scorecard

SCORmark allows Supply Chain Council (SCC)members to benchmark performance against selected peer companies using a benchmarking portal at SCC's website.

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based scorecard applications are often referred to as:

Supply chain perfect order fulfillment performance measures the average percentage of orders that are filled on or before the requested delivery date.

Which of the following would be considered a way to measure the Supply Chain Environmental Performance?

A company produces 400 bicycles every day.Each bicycle is worth $250.The inputs used to make those bicycles are labor,materials,and machine costs.The company pays their employees a total of $10,000 per day,the materials to make those bicycles cost $50 per bike,and the cost to operate the machines is $3000 per day.Based only on the data provided,what is this company's total productivity for one day?

According to the textbook,which of the following zoos audited their waste recycling performance?

Which of the following models have been added to the SCOR model in an effort to more fully integrate the supply chain with marketing,sales,and design?

Supply chain strategies must consider the trade-offs between the cost,quality,sustainability,and service requirements.

There are 4 standardized levels of process detail in the SCOR Model.

Briefly,explain why understanding the end customer is important to all supply chain parties in developing an effective performance measurement system.

Total productivity is considered a single-factor productivity measure.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

Which of the following firms has partnered with the Sustainability Consortium to lead an effort to green their suppliers as well as the products they sell in their store?

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

To control and enhance the capabilities of companies across the supply chain,well-designed performance measurement systems must be implemented.

Companies can now acquire software that will aid in analyzing the present carbon footprint of their supply chains,which can in turn show how improvements to supply chain might lower their carbon footprint.