Question 1

You want to make sure that a person understands what you said. Which is correct?

Accepted Answer

A)  Assume that the person understands. 
B)  Assume that the person is confused and disoriented. 
C)  Respect the person's culture and religion. 
D)  Ask questions to see if the person understands. 
A)  Assume that the person understands. 
B)  Assume that the person is confused and disoriented. 
C)  Respect the person's culture and religion. 
D)  Ask questions to see if the person understands.

Question 2

A resident's bowel movement has a strong odor. You should

Accepted Answer

A)  Tell the person that the bowel movement smells 
B)  Ask the person what he ate 
C)  Control your body language 
D)  Avoid eye contact with the person 
A)  Tell the person that the bowel movement smells 
B)  Ask the person what he ate 
C)  Control your body language 
D)  Avoid eye contact with the person

Question 3

Which statement about body language is incorrect?

Accepted Answer

A)  You send messages with your body language. 
B)  Patients and residents send messages through body language. 
C)  Body language is easy to control. 
D)  Body language involves body movements, eye contact, and facial expressions. 
A)  You send messages with your body language. 
B)  Patients and residents send messages through body language. 
C)  Body language is easy to control. 
D)  Body language involves body movements, eye contact, and facial expressions.

Question 4

A concept that considers the whole person is

Accepted Answer

A)  Religion 
B)  Culture 
C)  Optimal level of function 
D)  Holism 
A)  Religion 
B)  Culture 
C)  Optimal level of function 
D)  Holism

Question 5

A resident wants his meals served before anyone else. The person calls for the nursing assistants when he sees them helping others. The person's behavior is best described as

Accepted Answer

A)  Demanding 
B)  Self-centered 
C)  Aggressive 
D)  Angry 
A)  Demanding 
B)  Self-centered 
C)  Aggressive 
D)  Angry

Question 6

Verbal communication uses

Accepted Answer

A)  Written or spoken words 
B)  Body language 
C)  Needs 
D)  Culture 
A)  Written or spoken words 
B)  Body language 
C)  Needs 
D)  Culture

Question 7

A person is in a wheelchair. When communicating with the person you should

Accepted Answer

A)  Lean on the wheelchair 
B)  Pat the person on the head 
C)  Speak directly to the person 
D)  Look over the person's head 
A)  Lean on the wheelchair 
B)  Pat the person on the head 
C)  Speak directly to the person 
D)  Look over the person's head

Question 8

A resident cannot speak or read. To communicate with the person

Accepted Answer

A)  Follow the care plan 
B)  Shout slowly and distinctly 
C)  Use sign language 
D)  Use body language 
A)  Follow the care plan 
B)  Shout slowly and distinctly 
C)  Use sign language 
D)  Use body language

Question 9

Which conveys comfort, caring, and reassurance?

Accepted Answer

A)  Body language 
B)  Gestures 
C)  Posture 
D)  Touch 
A)  Body language 
B)  Gestures 
C)  Posture 
D)  Touch

Question 10

Which is a direct question?

Accepted Answer

A)  "What do you want for lunch?" 
B)  "Why don't you want to eat?" 
C)  "Tell me that again, please." 
D)  "Tell me about family." 
A)  "What do you want for lunch?" 
B)  "Why don't you want to eat?" 
C)  "Tell me that again, please." 
D)  "Tell me about family."

Question 11

A person's cultural beliefs and practices are different from yours. What should you do?

Accepted Answer

A)  Judge the person by your standards. 
B)  Ask to care for other patients or residents. 
C)  Accept and respect the person's culture. 
D)  Tell the person what you believe. 
A)  Judge the person by your standards. 
B)  Ask to care for other patients or residents. 
C)  Accept and respect the person's culture. 
D)  Tell the person what you believe.

Question 12

Any lost, absent, or impaired physical or mental function is

Accepted Answer

A)  An illness 
B)  A physical need 
C)  A medical problem 
D)  A disability 
A)  An illness 
B)  A physical need 
C)  A medical problem 
D)  A disability

Question 13

Which shows that you are listening to a person?

Accepted Answer

A)  Leaning away from the person 
B)  Sitting with your arms crossed 
C)  Having good eye contact with the person 
D)  Changing the subject 
A)  Leaning away from the person 
B)  Sitting with your arms crossed 
C)  Having good eye contact with the person 
D)  Changing the subject

Question 14

Messages sent through facial expressions, gestures, posture, and body movements is called

Accepted Answer

A)  Body language 
B)  Clarifying 
C)  Focusing 
D)  Holism 
A)  Body language 
B)  Clarifying 
C)  Focusing 
D)  Holism

Question 15

You can help a patient or resident feel safe and secure by

Accepted Answer

A)  Explaining what you will do 
B)  Keeping the person in his or her room 
C)  Asking direct questions 
D)  Asking visitors to leave the room 
A)  Explaining what you will do 
B)  Keeping the person in his or her room 
C)  Asking direct questions 
D)  Asking visitors to leave the room

Exam 5: Understanding the Person

You want to make sure that a person understands what you said. Which is correct?

A resident's bowel movement has a strong odor. You should

Which statement about body language is incorrect?

A concept that considers the whole person is

A resident wants his meals served before anyone else. The person calls for the nursing assistants when he sees them helping others. The person's behavior is best described as

Verbal communication uses

A person is in a wheelchair. When communicating with the person you should

A resident cannot speak or read. To communicate with the person

Which conveys comfort, caring, and reassurance?

Which is a direct question?

A person's cultural beliefs and practices are different from yours. What should you do?

Any lost, absent, or impaired physical or mental function is

Which shows that you are listening to a person?

Messages sent through facial expressions, gestures, posture, and body movements is called

You can help a patient or resident feel safe and secure by

Introduction to Hospitals and Nursing Centers

The Nursing Assistant

Work Ethics

Communicating With the Health Team

Body Structure and Function

Care of the Older Person

Promoting Safety

Preventing Falls

Restraint Alternatives and Safe Restraint Use

Preventing Infection

Body Mechanics

Safely Handling, Moving, and Transferring the Person

Assisting With Comfort

Assisting With Hygiene

Assisting With Grooming

Assisting With Urinary Elimination

Assisting With Bowel Elimination

Assisting With Nutrition and Fluids

Assisting With Assessment

Assisting With Specimens

Assisting With Exercise and Activity

Assisting With Wound Care

Assisting With Oxygen Needs

Assisting With Rehabilitation and Restorative Nursing Care

Caring for Persons With Common Health Problems

Caring for Persons With Mental Health Problems

Caring for Persons With Confusion and Dementia

Assisting With Emergency Care

Caring for the Dying Person

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