Exam 5: Initiating and Managing Change

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A nursing supervisor has introduced a needed change in policy to the nurse managers. The managers have met maximum resistance when attempting to gain support for the change. Which options reflect valid strategies for the nurse managers? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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A nursing supervisor would like the nurse manager to serve as change agent for a needed revision to unit policy. Which statements would alert the supervisor that this manager is not the best choice for this assignment? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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Hospital administrators are considering changing from the traditional method of creating work schedules to a system in which the nurses will choose their own workdays. Choices will be made according to seniority. Which change strategy would likely be best for this endeavor?

(Multiple Choice)
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The nursing supervisor identifies ineffective communication as a problem among the managers. According to Lippitt's phases of change, which action by the supervisor reflects the final stage of improving this issue?

(Multiple Choice)
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A major change has occurred in the governance of the hospital. How can the nurse manager help staff cope with this change? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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A nurse leader is contemplating change on the unit. Which is the first step in the change process?

(Multiple Choice)
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The nursing committee is planning a change in the unit's organization. Which statement reflects the priority expected outcome of these change agents' work?

(Multiple Choice)
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A proposed change in a healthcare organization is controversial and will require cooperation from all parties involved. Which change strategy should the change agent use?

(Multiple Choice)
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Which statements by a hospital executive reflect power-coercive strategies to implement change? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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Which statements by the nurse manager would demonstrate effective change management? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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The healthcare facility has elected to make a significant change in organization strategy. The change has been thoroughly researched and all levels of leadership have been included in the decision. Which roles are commonly undertaken by the nurse manager when such a change is necessary? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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The nurse is working on a committee tasked with making a major organizational change. Which comments by the nurse would help to advance the work of this committee? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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