Question 1

The nurse has set a goal of becoming a clinical nurse leader (CNL). What actions should this nurse plan to reach this goal?

Accepted Answer

A)  Obtain experience as a nurse manager. 
B)  Learn as much as possible about the hospital's organization. 
C)  Take a class in hospital administration. 
D)  Return to school to obtain a master's degree. 
A)  Obtain experience as a nurse manager. 
B)  Learn as much as possible about the hospital's organization. 
C)  Take a class in hospital administration. 
D)  Return to school to obtain a master's degree.

Question 2

The nurse is focusing on becoming a leader. What skills should the nurse continually develop? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

Accepted Answer

A)  Empowerment 
B)  Participation 
C)  Facilitation 
D)  Reflection 
E)  Communication 
A)  Empowerment 
B)  Participation 
C)  Facilitation 
D)  Reflection 
E)  Communication

Question 3

The nurse manager makes an error that results in the unit being $20,000 short on operating budget for the fiscal year. When asked about the error, the nurse takes full responsibility This statement reflects which component of emotional intelligence?

Accepted Answer

A)  Initiative 
B)  Transparency 
C)  Empathy 
D)  Conflict management 
A)  Initiative 
B)  Transparency 
C)  Empathy 
D)  Conflict management

Question 4

A successful nurse manager is mentoring a newly promoted nurse manager. Which comment by the mentor reflects the most important consideration of all nurse managers?

Accepted Answer

A)  "You must work to develop your staff's competencies." 
B)  "Take your role on the strategic planning committee very seriously." 
C)  "Your most important role is to ensure client care accountability." 
D)  "Fiscal resource management is the most important aspect of your job." 
A)  "You must work to develop your staff's competencies." 
B)  "Take your role on the strategic planning committee very seriously." 
C)  "Your most important role is to ensure client care accountability." 
D)  "Fiscal resource management is the most important aspect of your job."

Question 5

As a result of retirements, resignations, and reorganization, a nurse became nurse manager of a high-acuity unit three months after being licensed. The manager struggles with the responsibilities of the position and is often unable to make decisions. Which component of the AONE management competencies does this nurse probably lack?

Accepted Answer

A)  Foundational thinking skills 
B)  Personal and professional accountability 
C)  Clinical practice knowledge 
D)  Effective communication skills 
A)  Foundational thinking skills 
B)  Personal and professional accountability 
C)  Clinical practice knowledge 
D)  Effective communication skills

Question 6

The healthcare organization's monthly newsletter has a headline reading "Nurse Promoted to Leader of Specialty Care Units." What is the error inherent in this headline?

Accepted Answer

A)  One person cannot be the leader of all the specialty care units in an organization. 
B)  A person cannot be promoted to the role of leader. 
C)  Leaders have to be hired from outside the organization. 
D)  Nurses cannot serve as leaders over other nurses. 
A)  One person cannot be the leader of all the specialty care units in an organization. 
B)  A person cannot be promoted to the role of leader. 
C)  Leaders have to be hired from outside the organization. 
D)  Nurses cannot serve as leaders over other nurses.

Question 7

In a leadership training class, which statement by a student indicates learning has been successful?

Accepted Answer

A)  "If I am to be successful in leadership, I should make sure no followers are friends." 
B)  "Most people would not be able to tell if I only pretend to be interested in them." 
C)  "Relationship building is essential to successful leadership." 
D)  "Leadership means I can delegate tasks I do not want to do." 
A)  "If I am to be successful in leadership, I should make sure no followers are friends." 
B)  "Most people would not be able to tell if I only pretend to be interested in them." 
C)  "Relationship building is essential to successful leadership." 
D)  "Leadership means I can delegate tasks I do not want to do."

Question 8

A nurse is working in a unit with several less-experienced nurses. Which attribute displayed by the senior nurse would make the leadership of the less-experienced nurses most effective?

Accepted Answer

A)  Strong belief that the leader is accountable for actions taken by those working on the unit 
B)  Authority to carry out actions necessary to move the work of unit staff forward 
C)  Efficiency in actions and in words 
D)  Ability to inspire the others to commit to the team's goals 
A)  Strong belief that the leader is accountable for actions taken by those working on the unit 
B)  Authority to carry out actions necessary to move the work of unit staff forward 
C)  Efficiency in actions and in words 
D)  Ability to inspire the others to commit to the team's goals

Question 9

Which topic would likely appear on the agenda for a staff meeting chaired by a nurse manager who follows transactional leadership theory? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

Accepted Answer

A)  Progress on request to increase personal day benefits 
B)  Review of policy and procedure for unit evacuation 
C)  The value of teamwork 
D)  Being empathetic with clients 
E)  Standardized first of shift assessments 
A)  Progress on request to increase personal day benefits 
B)  Review of policy and procedure for unit evacuation 
C)  The value of teamwork 
D)  Being empathetic with clients 
E)  Standardized first of shift assessments

Question 10

A community hospital has been purchased by a large healthcare conglomerate. Nursing administration has the task of changing the nursing practice model that has been followed for 50 years. To best achieve this change, administration should appoint a nurse executive whose leadership style follows which theory?

Accepted Answer

A)  Contingency theory 
B)  Quantum leadership 
C)  Transactional leadership 
D)  Transformational leadership 
A)  Contingency theory 
B)  Quantum leadership 
C)  Transactional leadership 
D)  Transformational leadership

Question 11

The mother of a staff nurse is critically ill and the nurse must miss several shifts of work. If the leadership style of the nursing manager is transactional, which approach to covering these shifts is most likely?

Accepted Answer

A)  "I have made out a schedule of who will work to cover these shifts." 
B)  "I can work an extra shift tomorrow night. Who can cover tonight?" 
C)  "How can we work together to cover these shifts to help our coworker?" 
D)  "If you work overtime tonight I will authorize double your hourly pay rate." 
A)  "I have made out a schedule of who will work to cover these shifts." 
B)  "I can work an extra shift tomorrow night. Who can cover tonight?" 
C)  "How can we work together to cover these shifts to help our coworker?" 
D)  "If you work overtime tonight I will authorize double your hourly pay rate."

The nurse has set a goal of becoming a clinical nurse leader (CNL). What actions should this nurse plan to reach this goal?

The nurse is focusing on becoming a leader. What skills should the nurse continually develop? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

The nurse manager makes an error that results in the unit being $20,000 short on operating budget for the fiscal year. When asked about the error, the nurse takes full responsibility This statement reflects which component of emotional intelligence?

A successful nurse manager is mentoring a newly promoted nurse manager. Which comment by the mentor reflects the most important consideration of all nurse managers?

The healthcare organization's monthly newsletter has a headline reading "Nurse Promoted to Leader of Specialty Care Units." What is the error inherent in this headline?

In a leadership training class, which statement by a student indicates learning has been successful?

A nurse is working in a unit with several less-experienced nurses. Which attribute displayed by the senior nurse would make the leadership of the less-experienced nurses most effective?

Which topic would likely appear on the agenda for a staff meeting chaired by a nurse manager who follows transactional leadership theory? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

The mother of a staff nurse is critically ill and the nurse must miss several shifts of work. If the leadership style of the nursing manager is transactional, which approach to covering these shifts is most likely?

Introducing Nursing Management

Designing Organizations

Delivering Nursing Care

Initiating and Managing Change

Managing and Improving Quality

Understanding Legal and Ethical Issues

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Managing Time

Budgeting and Managing Fiscal Resources

Recruiting and Selecting Staff

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Feedback and Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Disruptive Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Imagining the Future

Filters

Exam 4: Leading, Managing, Following

The nurse has set a goal of becoming a clinical nurse leader (CNL). What actions should this nurse plan to reach this goal?

The nurse is focusing on becoming a leader. What skills should the nurse continually develop? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

The nurse manager makes an error that results in the unit being $20,000 short on operating budget for the fiscal year. When asked about the error, the nurse takes full responsibility This statement reflects which component of emotional intelligence?

A successful nurse manager is mentoring a newly promoted nurse manager. Which comment by the mentor reflects the most important consideration of all nurse managers?

The healthcare organization's monthly newsletter has a headline reading "Nurse Promoted to Leader of Specialty Care Units." What is the error inherent in this headline?

In a leadership training class, which statement by a student indicates learning has been successful?

A nurse is working in a unit with several less-experienced nurses. Which attribute displayed by the senior nurse would make the leadership of the less-experienced nurses most effective?

Which topic would likely appear on the agenda for a staff meeting chaired by a nurse manager who follows transactional leadership theory? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

The mother of a staff nurse is critically ill and the nurse must miss several shifts of work. If the leadership style of the nursing manager is transactional, which approach to covering these shifts is most likely?

Introducing Nursing Management

Designing Organizations

Delivering Nursing Care

Initiating and Managing Change

Managing and Improving Quality

Understanding Legal and Ethical Issues

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Managing Time

Budgeting and Managing Fiscal Resources

Recruiting and Selecting Staff

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Feedback and Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Disruptive Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Imagining the Future

Filters