Exam 5: Information Gathering: Unobtrusive Methods

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Text analytics is software that can analyze unstructured qualitative data from any source including transcripts of interviews, written reports, or customers' communication collected through email, wikis, blogs, chat rooms, and other social networking sites.

(True/False)
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When using the analyst's playscript, activities are recorded using nouns that describe the outcome.

(True/False)
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Qualitative documents include memos, ________ on bulletin boards and in work areas, procedure manuals, and policy handbooks.

(Multiple Choice)
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In the simplest method of probability sampling, stratified sampling, the systems analyst would, for example, choose to interview every nth person on a list of company employees.

(True/False)
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Which is the formula of the necessary sample size (n), where p is the proportion of the population having the attribute and p is the standard error of the proportion?

(Multiple Choice)
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Which of the following is not an element observed in STROBE?

(Multiple Choice)
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Which of the following is a reason why a systems analyst would want perform sampling?

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Sampling helps accelerate the process by gathering selected data rather than all data for the entire population.

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A systems analyst needs a realistic plan about what will be done with the data once they are collected.

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A good rule of thumb is to interview at least ________ people on every level of the organization.

(Multiple Choice)
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Assessing use of ________ provides a quick and accurate barometer of many HCI, interpersonal, and organizational variables.

(Multiple Choice)
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STROBE is short for STRuctured OBservation of the Environment.

(True/False)
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An office lighted with warm, incandescent lighting indicates a tendency toward:

(Multiple Choice)
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Analysis of memo content will provide you with a clear idea of the values, attitudes, and beliefs of organization members.

(True/False)
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If a decision maker has trade journals and newspaper clippings about other companies, they tend to work with:

(Multiple Choice)
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The absolute number is more important in sampling than the percentage of the:

(Multiple Choice)
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There are only two dimensions used to analyze a Web site: technical and aesthetic.

(True/False)
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Which is the most common information flow in an organization?

(Multiple Choice)
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Which is not a way that the analyst can inspect a record?

(Multiple Choice)
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The shorthand symbol used in conjunction with STROBE to indicate that an element modifies the narrative is a square.

(True/False)
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