Question 1

Sometimes a systems analyst must select a group of people or documents to study. This process is referred to as cluster sampling.

Accepted Answer

A) True 
 B)False

Question 2

Examining documents for key or guiding metaphors is done because behavior shapes language.

Accepted Answer

A) True 
 B)False

Question 3

List five of the seven concrete elements of the decision maker's physical environment that can be observed by the systems analyst using STROBE.

Accepted Answer

1. Office location
2. Desk pla

Question 4

A good rule of thumb is to interview at least five people on every level of the organization.

Accepted Answer

A) True 
 B)False

Question 5

Observing ________, their physical environment, and their interaction with their physical, ergonomic environment is an important unobtrusive method for a systems analyst.

Accepted Answer

A)  software developers 
B)  administrative assistants 
C)  decision makers 
D)  receptionists 
A)  software developers 
B)  administrative assistants 
C)  decision makers 
D)  receptionists

Question 6

Typically, most information flows:

Accepted Answer

A)  downward and horizontally. 
B)  upward and vertically. 
C)  Both A and B. 
D)  Neither A nor B. 
A)  downward and horizontally. 
B)  upward and vertically. 
C)  Both A and B. 
D)  Neither A nor B.

Question 7

Corporate Web sites are not useful as an indication of organizational culture.

Accepted Answer

A) True 
 B)False

Question 8

Which is not a quantitative document available for interpretation in any business?

Accepted Answer

A)  records 
B)  reports used for decision making 
C)  performance reports 
D)  data capture records 
A)  records 
B)  reports used for decision making 
C)  performance reports 
D)  data capture records

Question 9

Which is not a key question on which the systems analyst must make a decision?

Accepted Answer

A)  Which should the systems analyst pay attention to, among many reports, forms, output documents, and memos? 
B)  Which should the systems analyst ignore? 
C)  Which people should the systems analyst interview? 
D)  Which people should the systems analyst seek information from via questionnaires? 
E)  Which people should the systems analyst observe in the process of carrying out their mission? 
A)  Which should the systems analyst pay attention to, among many reports, forms, output documents, and memos? 
B)  Which should the systems analyst ignore? 
C)  Which people should the systems analyst interview? 
D)  Which people should the systems analyst seek information from via questionnaires? 
E)  Which people should the systems analyst observe in the process of carrying out their mission?

Question 10

Which is not a guideline that can help analysts to take a systematic approach to analysis?

Accepted Answer

A)  Examine documents for key or guiding metaphors. 
B)  Look for insiders versus outsiders or "we against them" mentality in documents. 
C)  List terms that characterize good or evil which almost never appear in documents. 
D)  Recognize a sense of humor, if present. 
A)  Examine documents for key or guiding metaphors. 
B)  Look for insiders versus outsiders or "we against them" mentality in documents. 
C)  List terms that characterize good or evil which almost never appear in documents. 
D)  Recognize a sense of humor, if present.

Question 11

A form of structured observation having roots in film criticism is known as ROBE.

Accepted Answer

A) True 
 B)False

Question 12

Data-gathering bias can be reduced by sampling.

Accepted Answer

A) True 
 B)False

Question 13

Which of these is not an observable element of interest with the STROBE technique?

Accepted Answer

A)  decision maker's body language 
B)  decision maker's office placement 
C)  decision maker's clothing 
D)  office lighting and color 
A)  decision maker's body language 
B)  decision maker's office placement 
C)  decision maker's clothing 
D)  office lighting and color

Question 14

Stratification is the process of identifying subpopulations, or strata, and then selecting objects or people for sampling in these subpopulations.

Accepted Answer

A) True 
 B)False

Question 15

When using the STROBE technique, small equipment used to process information, e.g., smartphone, tablet, computers, etc., is referred to as props.

Accepted Answer

A) True 
 B)False

Question 16

An office lighted with warm, incandescent lighting indicates a tendency toward more casual communication.

Accepted Answer

A) True 
 B)False

Question 17

Signs serve as subtle reinforcers of values of those who read them.

Accepted Answer

A) True 
 B)False

Question 18

Which determines the sample size?

Accepted Answer

A)  cluster itself 
B)  what we know about the sample itself 
C)  population 
D)  systems analyst 
A)  cluster itself 
B)  what we know about the sample itself 
C)  population 
D)  systems analyst

Question 19

What are the four steps to follow to design a good sample?

Accepted Answer

1. Determine the data to be co

Question 20

Which of these recording techniques has a decision maker who is observed in the left column and all of their actions in the right-hand column?

Accepted Answer

A)  adjective pairs 
B)  categories 
C)  scales 
D)  analyst's playscript 
A)  adjective pairs 
B)  categories 
C)  scales 
D)  analyst's playscript

Sometimes a systems analyst must select a group of people or documents to study. This process is referred to as cluster sampling.

Examining documents for key or guiding metaphors is done because behavior shapes language.

List five of the seven concrete elements of the decision maker's physical environment that can be observed by the systems analyst using STROBE.

A good rule of thumb is to interview at least five people on every level of the organization.

Observing ________, their physical environment, and their interaction with their physical, ergonomic environment is an important unobtrusive method for a systems analyst.

Typically, most information flows:

Corporate Web sites are not useful as an indication of organizational culture.

Which is not a quantitative document available for interpretation in any business?

Which is not a key question on which the systems analyst must make a decision?

Which is not a guideline that can help analysts to take a systematic approach to analysis?

A form of structured observation having roots in film criticism is known as ROBE.

Data-gathering bias can be reduced by sampling.

Which of these is not an observable element of interest with the STROBE technique?

Stratification is the process of identifying subpopulations, or strata, and then selecting objects or people for sampling in these subpopulations.

When using the STROBE technique, small equipment used to process information, e.g., smartphone, tablet, computers, etc., is referred to as props.

An office lighted with warm, incandescent lighting indicates a tendency toward more casual communication.

Signs serve as subtle reinforcers of values of those who read them.

Which determines the sample size?

What are the four steps to follow to design a good sample?

Which of these recording techniques has a decision maker who is observed in the left column and all of their actions in the right-hand column?

Systems, Roles, and Development Methodologies

Understanding and Modeling Organizational Systems

Project Management

Information Gathering: Interactive Methods

Agile Modeling, Prototyping, and Scrum

Using Data Flow Diagrams

Analyzing Systems Using Data Dictionaries

Process Specifications and Structured Decisions

Object-Oriented Systems Analysis and Design Using Uml

Designing Effective Output

Designing Effective Input

Designing Databases

Human-Computer Interaction and Ux Design

Designing Accurate Data Entry Procedures

Quality Assurance and Implementation

Filters

Exam 5: Information Gathering: Unobtrusive Methods

Sometimes a systems analyst must select a group of people or documents to study. This process is referred to as cluster sampling.

Examining documents for key or guiding metaphors is done because behavior shapes language.

List five of the seven concrete elements of the decision maker's physical environment that can be observed by the systems analyst using STROBE.

A good rule of thumb is to interview at least five people on every level of the organization.

Observing ________, their physical environment, and their interaction with their physical, ergonomic environment is an important unobtrusive method for a systems analyst.

Typically, most information flows:

Corporate Web sites are not useful as an indication of organizational culture.

Which is not a quantitative document available for interpretation in any business?

Which is not a key question on which the systems analyst must make a decision?

Which is not a guideline that can help analysts to take a systematic approach to analysis?

A form of structured observation having roots in film criticism is known as ROBE.

Data-gathering bias can be reduced by sampling.

Which of these is not an observable element of interest with the STROBE technique?

Stratification is the process of identifying subpopulations, or strata, and then selecting objects or people for sampling in these subpopulations.

When using the STROBE technique, small equipment used to process information, e.g., smartphone, tablet, computers, etc., is referred to as props.

An office lighted with warm, incandescent lighting indicates a tendency toward more casual communication.

Signs serve as subtle reinforcers of values of those who read them.

Which determines the sample size?

What are the four steps to follow to design a good sample?

Which of these recording techniques has a decision maker who is observed in the left column and all of their actions in the right-hand column?

Systems, Roles, and Development Methodologies

Understanding and Modeling Organizational Systems

Project Management

Information Gathering: Interactive Methods

Agile Modeling, Prototyping, and Scrum

Using Data Flow Diagrams

Analyzing Systems Using Data Dictionaries

Process Specifications and Structured Decisions

Object-Oriented Systems Analysis and Design Using Uml

Designing Effective Output

Designing Effective Input

Designing Databases

Human-Computer Interaction and Ux Design

Designing Accurate Data Entry Procedures

Quality Assurance and Implementation

Filters