Exam 12: Work Groups and Work Teams

To maximize productivity,New Millennium Enterprises pays an extra $100 to all members of work teams that exceed a difficult quota.This can be considered an example of

When groups are brainstorming they are supposed to

Unwritten rules of behavior accepted by members of a work group that apply to all members are known as ____________.

Which of the following statements about cohesive groups is FALSE?

As an individual you generally feel that $10 per person is an appropriate amount to spend on a going away gift for your long time supervisor,but you are in the minority.Although the average of the group's opinion is that 15 dollars is appropriate,the group decides that $20 is best.What is this deviation from the group mean towards a more extreme position is an example of?

A _____________ occurs when members of a group openly share diverging views,respect one another's opinions,and focus on finding a solution that is acceptable to team members.

The results of research on diversity have found that:

Most team building efforts are either__________ oriented or _________ oriented.

Which of the following statements about team innovation is TRUE?

Which of the following statements about groups is TRUE?

Research on group decision making has found that

Innovation is the process of introducing changes into the organization,but does not require the team members to use creativity.

The concept of ______________ implies that different individuals have different jobs and responsibilities in the group.

Which of the following is a specific property of a work team mentioned in the text?

Which of the following is NOT one of the factors that characterize team-building efforts?

The two main types of diversity are:

John has just joined a team at New Millennium Enterprises,and the team's success depends on meeting the needs of a diverse customer bases.What type of diversity should John try to increase?

Activities designed to enhance the functioning of work groups or teams are called

The group has an ongoing norm that all group members should express their opinions.When Wendy joins the group she tries to force her opinions on everyone,and attacks others when their opinions differ from hers.The group's first response to this norm violation will probably be to

The group has an ongoing norm that all group members should express their opinions.When Wendy joins the group she tries to force her opinions on everyone,and attacks others when their opinions differ from hers.For months the group tries to change her behavior,and fails.What will be the final group action?