Question 1

According to job characteristics theory,your feelings of responsibility depend on

Accepted Answer

A) the amount of feedback you receive. 
B) your task identity. 
C) the task significance. 
D) your sense of autonomy. 
A) the amount of feedback you receive. 
B) your task identity. 
C) the task significance. 
D) your sense of autonomy. D

Question 2

Which of the following terms reflects going beyond the formal requirements of the job?

Accepted Answer

A) Organizational citizenship behavior 
B) Mental model similarity 
C) Motivational potential 
D) Cooperative work 
A) Organizational citizenship behavior 
B) Mental model similarity 
C) Motivational potential 
D) Cooperative work A

Question 3

A person who knows how to drive an automobile has an understanding of the operations of the automobile.What is the understanding called?

Accepted Answer

A) a mental model 
B) a system design 
C) a human factor perspective 
D) a computer-human interaction 
A) a mental model 
B) a system design 
C) a human factor perspective 
D) a computer-human interaction A

Question 4

What type of control is best when fine or precise motions are necessary?

Accepted Answer

A) Hand 
B) Foot 
C) Head 
D) Knee 
A) Hand 
B) Foot 
C) Head 
D) Knee

Question 5

The heater and AC controls are together in your car.This is due to which principle of control design?

Accepted Answer

A) They should be grouped logically. 
B) Important controls should be recognizable by touch. 
C) They should give feedback when they're used. 
D) The direction they are moved should be logical. 
A) They should be grouped logically. 
B) Important controls should be recognizable by touch. 
C) They should give feedback when they're used. 
D) The direction they are moved should be logical.

Question 6

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

Accepted Answer

A) Emotional stability 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience 
A) Emotional stability 
B) Conscientiousness 
C) Extraversion 
D) Openness to experience

Question 7

___________ controls are best when force is more important than precision.

Accepted Answer

A) Hand 
B) Foot 
C) Head 
D) Knee 
A) Hand 
B) Foot 
C) Head 
D) Knee

Question 8

Organizational citizenship behavior is generally divided into two categories:

Accepted Answer

A) helping and being punctual 
B) altruism and helping 
C) altruism and compliance 
D) efficiency and compliance 
A) helping and being punctual 
B) altruism and helping 
C) altruism and compliance 
D) efficiency and compliance

Question 9

According to your text,the most common form of counterproductive employee behavior is

Accepted Answer

A) stealing. 
B) assault. 
C) sabotage. 
D) murder. 
A) stealing. 
B) assault. 
C) sabotage. 
D) murder.

Question 10

Which of the following statements about OCB is TRUE?

Accepted Answer

A) OCB is associated with low levels of negative affectivity. 
B) OCB may be contagious. 
C) Individuals who are high on OCB are also the best performers in other areas. 
D) OCB is unrelated to mood at work. 
A) OCB is associated with low levels of negative affectivity. 
B) OCB may be contagious. 
C) Individuals who are high on OCB are also the best performers in other areas. 
D) OCB is unrelated to mood at work.

Question 11

You have been charged with designing an effective computer interface for the newest PC that New Millennium Enterprises is designing.The only constraint that has been given to you is that the interface must be "user friendly".What should you keep in mind as you design the interface?

Accepted Answer

A) The simpler the representation,the more likely people are to understand it. 
B) The best systems represent the problem in the way that matches how people represent the problem. 
C) Regardless of how you represent the problem it will take a lot of training to get people to be able to use the interface efficiently. 
D) The best systems represent the problem in innovative formats so users are able to remember their uniqueness. 
A) The simpler the representation,the more likely people are to understand it. 
B) The best systems represent the problem in the way that matches how people represent the problem. 
C) Regardless of how you represent the problem it will take a lot of training to get people to be able to use the interface efficiently. 
D) The best systems represent the problem in innovative formats so users are able to remember their uniqueness.

Question 12

Good job performance requires

Accepted Answer

A) appropriate levels of worker ability. 
B) appropriate levels of worker motivation. 
C) a lack of organizational constraints. 
D) all of the above 
A) appropriate levels of worker ability. 
B) appropriate levels of worker motivation. 
C) a lack of organizational constraints. 
D) all of the above

Question 13

Which of the following is NOT an example of counterproductive behavior mentioned in the text?

Accepted Answer

A) Aggression 
B) Sabotage 
C) Whistleblowing 
D) Theft 
A) Aggression 
B) Sabotage 
C) Whistleblowing 
D) Theft

Question 14

According to job characteristics theory,if Bill experienced high skill variety,high task identity,high task significance,and high feedback,but has absolutely no autonomy on his job,we can expect that his motivational potential score would be:

Accepted Answer

A) High 
B) Low 
C) 0 
D) not able to be calculated,given the limited information provided 
A) High 
B) Low 
C) 0 
D) not able to be calculated,given the limited information provided

Question 15

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

Accepted Answer

A) ability. 
B) motivation. 
C) personality. 
D) job characteristics. 
A) ability. 
B) motivation. 
C) personality. 
D) job characteristics.

Question 16

If I wanted to calculate your motivation potential score (MPS),according to job characteristics theory I would need to take which of the following in to account?

Accepted Answer

A) Skill variety,task significance,and task identity 
B) Skill variety,task significance,task identity,and autonomy 
C) Skill variety,task significance,task identity,autonomy,and feedback 
D) Skill variety,task significance,task identity,autonomy,feedback,and growth need strength 
A) Skill variety,task significance,and task identity 
B) Skill variety,task significance,task identity,and autonomy 
C) Skill variety,task significance,task identity,autonomy,and feedback 
D) Skill variety,task significance,task identity,autonomy,feedback,and growth need strength

Question 17

When comparing young and older workers researchers have noted that

Accepted Answer

A) younger workers are more productive. 
B) their performance is about the same. 
C) older workers' performance is less productive,but more accurate. 
D) younger workers are less accurate and lower in overall productivity 
A) younger workers are more productive. 
B) their performance is about the same. 
C) older workers' performance is less productive,but more accurate. 
D) younger workers are less accurate and lower in overall productivity

Question 18

_______________ prevent employees from adequately using their skills to perform job tasks.

Accepted Answer

A) Incentive systems 
B) Organizational constraints 
C) Task significance 
D) Mental models 
A) Incentive systems 
B) Organizational constraints 
C) Task significance 
D) Mental models

Question 19

Which of the following statements best describes the employee turnover model presented in the text?

Accepted Answer

A) Job satisfaction directly influences turnover. 
B) Intent to quit directly influences turnover. 
C) Job satisfaction directly influences intent to quit,which influences turnover. 
D) Job satisfaction directly influences intent to quit,and the influence of intent to quit on turnover varies with the availability of alternatives. 
A) Job satisfaction directly influences turnover. 
B) Intent to quit directly influences turnover. 
C) Job satisfaction directly influences intent to quit,which influences turnover. 
D) Job satisfaction directly influences intent to quit,and the influence of intent to quit on turnover varies with the availability of alternatives.

Question 20

Which of the following statements about turnover is TRUE?

Accepted Answer

A) The relationship between satisfaction and turnover depends on the unemployment rate. 
B) The best and worst employees are least likely to quit. 
C) The relationship between satisfaction and turnover is stable over time. 
D) Turnover of any kind is bad for an organization. 
A) The relationship between satisfaction and turnover depends on the unemployment rate. 
B) The best and worst employees are least likely to quit. 
C) The relationship between satisfaction and turnover is stable over time. 
D) Turnover of any kind is bad for an organization.

According to job characteristics theory,your feelings of responsibility depend on

Which of the following terms reflects going beyond the formal requirements of the job?

A person who knows how to drive an automobile has an understanding of the operations of the automobile.What is the understanding called?

What type of control is best when fine or precise motions are necessary?

The heater and AC controls are together in your car.This is due to which principle of control design?

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

___________ controls are best when force is more important than precision.

Organizational citizenship behavior is generally divided into two categories:

According to your text,the most common form of counterproductive employee behavior is

Which of the following statements about OCB is TRUE?

You have been charged with designing an effective computer interface for the newest PC that New Millennium Enterprises is designing.The only constraint that has been given to you is that the interface must be "user friendly".What should you keep in mind as you design the interface?

Good job performance requires

Which of the following is NOT an example of counterproductive behavior mentioned in the text?

According to job characteristics theory,if Bill experienced high skill variety,high task identity,high task significance,and high feedback,but has absolutely no autonomy on his job,we can expect that his motivational potential score would be:

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

If I wanted to calculate your motivation potential score (MPS),according to job characteristics theory I would need to take which of the following in to account?

When comparing young and older workers researchers have noted that

_______________ prevent employees from adequately using their skills to perform job tasks.

Which of the following statements best describes the employee turnover model presented in the text?

Which of the following statements about turnover is TRUE?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters

Exam 10: Productive and Counterproductive Employee Behavior

According to job characteristics theory,your feelings of responsibility depend on

Which of the following terms reflects going beyond the formal requirements of the job?

A person who knows how to drive an automobile has an understanding of the operations of the automobile.What is the understanding called?

What type of control is best when fine or precise motions are necessary?

The heater and AC controls are together in your car.This is due to which principle of control design?

Successful research scientists are intelligent,curious,and imaginative.Which dimension of the "Big Five" is most relevant to these attributes?

___________ controls are best when force is more important than precision.

Organizational citizenship behavior is generally divided into two categories:

According to your text,the most common form of counterproductive employee behavior is

Which of the following statements about OCB is TRUE?

You have been charged with designing an effective computer interface for the newest PC that New Millennium Enterprises is designing.The only constraint that has been given to you is that the interface must be "user friendly".What should you keep in mind as you design the interface?

Good job performance requires

Which of the following is NOT an example of counterproductive behavior mentioned in the text?

According to job characteristics theory,if Bill experienced high skill variety,high task identity,high task significance,and high feedback,but has absolutely no autonomy on his job,we can expect that his motivational potential score would be:

In identifying the necessary KSAO's for specific jobs I/O psychologists have devoted most of their selection attention to the assessment of

If I wanted to calculate your motivation potential score (MPS),according to job characteristics theory I would need to take which of the following in to account?

When comparing young and older workers researchers have noted that

_______________ prevent employees from adequately using their skills to perform job tasks.

Which of the following statements best describes the employee turnover model presented in the text?

Which of the following statements about turnover is TRUE?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters