Question 1

"Good" conflict goals remain steadfast-they should not change before, during or after a conflict.

Accepted Answer

A) True 
 B)False  False

Question 2

According to the TRIP model, the use and balance of power are most connected to the "relational" element.

Accepted Answer

A) True 
 B)False  True

Question 3

The statement "Well, you don't have to be so nasty about it" most likely reflects what type of goal?

Accepted Answer

A)  relational 
B)  prospective 
C)  retrospective 
D)  identity 
E)  transactive 
A)  relational 
B)  prospective 
C)  retrospective 
D)  identity 
E)  transactive D

Question 4

Relationship goals refer to those that answer the question

Accepted Answer

A)  "What do we want?" 
B)  "Who are we to each other?" 
C)  "Who am I in this interaction?" 
D)  "What communication process will be used?" 
E)  "How do others define our relationship?" 
A)  "What do we want?" 
B)  "Who are we to each other?" 
C)  "Who am I in this interaction?" 
D)  "What communication process will be used?" 
E)  "How do others define our relationship?"

Question 5

In what contexts might you damage your own face? What do you gain and/or lose by that communication choice?

Accepted Answer

There are several contexts in which some

Question 6

If you work to reach your own goal while at the same time seek to please the other you are upholding which of the following items on the author's checklist for "good goals?"

Accepted Answer

A)  Short, medium, and long-range issues are addressed 
B)  Goals are behaviorally specific 
C)  Statements orient toward the present and the future 
D)  Goals recognize interdependence 
E)  Collaborative goals recognize an ongoing process 
A)  Short, medium, and long-range issues are addressed 
B)  Goals are behaviorally specific 
C)  Statements orient toward the present and the future 
D)  Goals recognize interdependence 
E)  Collaborative goals recognize an ongoing process

Question 7

Which of the following is NOT about the nature of overlapping TRIP goals?

Accepted Answer

A)  Interests overlap with each other and differ in primacy. 
B)  Identity and relationship issues underlie topic and process issues. 
C)  In a serious dispute, content-only solutions are typically the most satisfying. 
D)  Conflict parties often specialize in one kind of goal. 
E)  Goals may emerge in a different form. 
A)  Interests overlap with each other and differ in primacy. 
B)  Identity and relationship issues underlie topic and process issues. 
C)  In a serious dispute, content-only solutions are typically the most satisfying. 
D)  Conflict parties often specialize in one kind of goal. 
E)  Goals may emerge in a different form.

Question 8

Retrospective goals are the ones that

Accepted Answer

A)  annoy our conflict partners the most. 
B)  are emergent and understood most when the crisis has passed. 
C)  give us a sense of clarity of the implications of a conflict when we look back on it. 
D)  we come into a conflict hoping to accomplish. 
E)  we have had for years with respect to a given topic. 
A)  annoy our conflict partners the most. 
B)  are emergent and understood most when the crisis has passed. 
C)  give us a sense of clarity of the implications of a conflict when we look back on it. 
D)  we come into a conflict hoping to accomplish. 
E)  we have had for years with respect to a given topic.

Question 9

Hocker and Wilmot summarize several advantages of clarifying your goals in a conflict. Which of the following is NOT an advantage identified?

Accepted Answer

A)  Clear goals are reached more often than unclear ones. 
B)  Clear goals can be altered more easily than vague ones. 
C)  Only clear goals can be shared. 
D)  Solutions go unrecognized if you don't know what you want. 
E)  Knowing the other's goals helps you manipulate the situation to get what you want. 
A)  Clear goals are reached more often than unclear ones. 
B)  Clear goals can be altered more easily than vague ones. 
C)  Only clear goals can be shared. 
D)  Solutions go unrecognized if you don't know what you want. 
E)  Knowing the other's goals helps you manipulate the situation to get what you want.

Question 10

According to the TRIP model, the mode of communication (texting v. talking face-to-face) is part of the "identity" element.

Accepted Answer

A) True 
 B)False

Question 11

Arguing over what music to listen to in the car is primarily concerned with the Topic.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following are considered to be the "drivers" of disputes?

Accepted Answer

A)  Topic; relationship 
B)  Relationship; identity 
C)  Identity; process 
D)  Process; topic 
E)  Relationship; process 
A)  Topic; relationship 
B)  Relationship; identity 
C)  Identity; process 
D)  Process; topic 
E)  Relationship; process

Question 13

When roommates argue about whose turn it is to do the dishes, they are likely to be arguing about the process.

Accepted Answer

A) True 
 B)False

Question 14

A newlywed couple was having trouble resolving their disputes. The husband felt like he was trying to solve the problems, but his wife did not take him seriously during the discussions because she would do something else while they were talking-laundry, redecorating, etc. They decided that they would have a "meeting" to discuss issues when they arose. The meeting would be a time where they would shut out all distractions and discuss the situation until a solution arose. What is the paramount goal in this situation?

Accepted Answer

A)  Topic 
B)  Relationship 
C)  Identity 
D)  Process 
E)  All of the above 
A)  Topic 
B)  Relationship 
C)  Identity 
D)  Process 
E)  All of the above

Question 15

Why do parties in conflict sometimes get stuck on the "topic" goals? Discuss the challenges you perceive in trying to identify your identity and relational goals during a conflict? (These two questions are suggesting that identifying relational and identity goals make sense when we read about them. How does it play out in real life?) Finally, what would make it easier?

Accepted Answer

Parties in conflict sometimes get stuck

Question 16

Steve and Bonnie disagree on how to spend the money they receive from their tax refund. Steve wants to take the family on a trip to Seattle and Bonnie wants to save if for a rainy day. What type of goal does this conflict interaction represent?

Accepted Answer

A)  process 
B)  topic 
C)  identity 
D)  relational 
E)  facework 
A)  process 
B)  topic 
C)  identity 
D)  relational 
E)  facework

Question 17

The two primary drivers of most conflicts are "relationship" and "power."

Accepted Answer

A) True 
 B)False

Question 18

Transactive goals develop

Accepted Answer

A)  during conflict episodes rather than before and after. 
B)  after conflict episodes rather than before or during them. 
C)  before conflict episodes rather than during or after. 
D)  when there is the possibility of transforming the relationship. 
E)  only when transactional communication is taking place. 
A)  during conflict episodes rather than before and after. 
B)  after conflict episodes rather than before or during them. 
C)  before conflict episodes rather than during or after. 
D)  when there is the possibility of transforming the relationship. 
E)  only when transactional communication is taking place.

Question 19

Hocker and Wilmot provide the acronym T.R.I.P. to help us remember issues related to differing conflict goals. Describe the different goals, and then using a conflict of your own, explain the ways in which each is relevant to your understanding of that conflict.

Accepted Answer

The acronym T.R.I.P. stands for Task, Re

Question 20

To be truly collaborative, conflict goals must be behaviorally specific.

Accepted Answer

A) True 
 B)False

"Good" conflict goals remain steadfast-they should not change before, during or after a conflict.

According to the TRIP model, the use and balance of power are most connected to the "relational" element.

The statement "Well, you don't have to be so nasty about it" most likely reflects what type of goal?

Relationship goals refer to those that answer the question

In what contexts might you damage your own face? What do you gain and/or lose by that communication choice?

If you work to reach your own goal while at the same time seek to please the other you are upholding which of the following items on the author's checklist for "good goals?"

Which of the following is NOT about the nature of overlapping TRIP goals?

Retrospective goals are the ones that

Hocker and Wilmot summarize several advantages of clarifying your goals in a conflict. Which of the following is NOT an advantage identified?

According to the TRIP model, the mode of communication (texting v. talking face-to-face) is part of the "identity" element.

Arguing over what music to listen to in the car is primarily concerned with the Topic.

Which of the following are considered to be the "drivers" of disputes?

When roommates argue about whose turn it is to do the dishes, they are likely to be arguing about the process.

Steve and Bonnie disagree on how to spend the money they receive from their tax refund. Steve wants to take the family on a trip to Seattle and Bonnie wants to save if for a rainy day. What type of goal does this conflict interaction represent?

The two primary drivers of most conflicts are "relationship" and "power."

Transactive goals develop

Hocker and Wilmot provide the acronym T.R.I.P. to help us remember issues related to differing conflict goals. Describe the different goals, and then using a conflict of your own, explain the ways in which each is relevant to your understanding of that conflict.

To be truly collaborative, conflict goals must be behaviorally specific.

The Nature of Conflict

Perspectives on Conflict

Power: the Structure of Conflict

Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters

Exam 3: Interests and Goals

"Good" conflict goals remain steadfast-they should not change before, during or after a conflict.

According to the TRIP model, the use and balance of power are most connected to the "relational" element.

The statement "Well, you don't have to be so nasty about it" most likely reflects what type of goal?

Relationship goals refer to those that answer the question

In what contexts might you damage your own face? What do you gain and/or lose by that communication choice?

If you work to reach your own goal while at the same time seek to please the other you are upholding which of the following items on the author's checklist for "good goals?"

Which of the following is NOT about the nature of overlapping TRIP goals?

Retrospective goals are the ones that

Hocker and Wilmot summarize several advantages of clarifying your goals in a conflict. Which of the following is NOT an advantage identified?

According to the TRIP model, the mode of communication (texting v. talking face-to-face) is part of the "identity" element.

Arguing over what music to listen to in the car is primarily concerned with the Topic.

Which of the following are considered to be the "drivers" of disputes?

When roommates argue about whose turn it is to do the dishes, they are likely to be arguing about the process.

Steve and Bonnie disagree on how to spend the money they receive from their tax refund. Steve wants to take the family on a trip to Seattle and Bonnie wants to save if for a rainy day. What type of goal does this conflict interaction represent?

The two primary drivers of most conflicts are "relationship" and "power."

Transactive goals develop

Hocker and Wilmot provide the acronym T.R.I.P. to help us remember issues related to differing conflict goals. Describe the different goals, and then using a conflict of your own, explain the ways in which each is relevant to your understanding of that conflict.

To be truly collaborative, conflict goals must be behaviorally specific.

The Nature of Conflict

Perspectives on Conflict

Power: the Structure of Conflict

Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters