Question 1

Which of the following statements BEST describe an aggressive family?

Accepted Answer

A)  Snide comments are fine. 
B)  If someone has a concern, don't respond to it. 
C)  Strong feelings are seen as normal and are allowed. 
D)  Have an audience present when you engage someone. 
E)  Deal with people directly. 
A)  Snide comments are fine. 
B)  If someone has a concern, don't respond to it. 
C)  Strong feelings are seen as normal and are allowed. 
D)  Have an audience present when you engage someone. 
E)  Deal with people directly. D

Question 2

Generate a list of at least six different conflict metaphors. Of your list, which metaphors limit the possibility for productive conflict management and which expand that conflict potential? What accounts for the difference?

Accepted Answer

1. A ticking time bomb
2. A powder keg
3. A battleground
4. A minefield
5. A war of words
6. A clash of titans

Metaphors that limit the possibility for productive conflict management include "a battleground" and "a war of words." These metaphors imply a zero-sum, win-lose mentality, where conflict is seen as a competition or a fight to be won. This can lead to a focus on defeating the other party rather than finding mutually beneficial solutions. These metaphors also suggest a high level of intensity and hostility, making it difficult to de-escalate the conflict and find common ground.

On the other hand, metaphors that expand the conflict potential include "a minefield" and "a clash of titans." These metaphors acknowledge the complexity and potential danger of the conflict, but also suggest the possibility of navigating through it and finding a resolution. They allow for the recognition of different perspectives and power dynamics, opening up the potential for more nuanced and constructive conflict management.

The difference between these two sets of metaphors lies in their underlying assumptions about conflict. Metaphors that limit productive conflict management tend to view conflict as inherently adversarial and destructive, while metaphors that expand conflict potential acknowledge the complexity and potential for growth within conflict. By choosing metaphors that expand conflict potential, individuals and groups can approach conflict with a more open and constructive mindset, leading to more productive conflict management.

Question 3

An example of a "neutral" conflict metaphor is a "balancing act."

Accepted Answer

A) True 
 B)False  True

Question 4

The text says anger is the predominant emotion in all conflicts.

Accepted Answer

A) True 
 B)False

Question 5

Many times, women remain in more of a "listening" role during conflict than men.

Accepted Answer

A) True 
 B)False

Question 6

Describe and draw the Lens Model of Conflict discussed in Chapter 2. How do the filters of "gender" and "culture" influence our "lenses?"

Accepted Answer

The Lens Model of Conflict, as discussed

Question 7

In "individualistic" cultures, people are more likely to resolve conflict through competition and collaboration.

Accepted Answer

A) True 
 B)False

Question 8

Since gender studies have found that women tend to compromise more than men in conflict situations, the book suggests that women try to utilize which communication behavior most often?

Accepted Answer

A)  domination 
B)  competition 
C)  avoidance 
D)  even more compromise 
E)  a wide range of communication behaviors 
A)  domination 
B)  competition 
C)  avoidance 
D)  even more compromise 
E)  a wide range of communication behaviors

Question 9

Which of the following metaphors would your authors consider "transformative?"

Accepted Answer

A)  Conflict is a balancing act 
B)  Conflict is a trial 
C)  Conflict is war 
D)  Conflict is a dance 
E)  Conflict is a struggle 
A)  Conflict is a balancing act 
B)  Conflict is a trial 
C)  Conflict is war 
D)  Conflict is a dance 
E)  Conflict is a struggle

Question 10

According to the text, the most useful metaphors for helping us manage conflicts are those of a "trial."

Accepted Answer

A) True 
 B)False

Question 11

According to Hocker and Wilmot, the most common metaphor used to describe conflict is

Accepted Answer

A)  conflict is a war. 
B)  conflict is a dance. 
C)  conflict is a mess. 
D)  conflict is a balancing act. 
E)  conflict is explosive. 
A)  conflict is a war. 
B)  conflict is a dance. 
C)  conflict is a mess. 
D)  conflict is a balancing act. 
E)  conflict is explosive.

Question 12

Why is it potentially problematic to encourage all individuals to strive for clear, direct, assertive communication? Discuss the role of power in your answer.

Accepted Answer

Encouraging all individuals to strive fo

Question 13

Research on conflict and gender reveals that men criticize more than women.

Accepted Answer

A) True 
 B)False

Question 14

List and describe the three types of families Hocker and Wilmot discuss in the chapter. Which type most accurately describes your background? Explain why you think this. Finally, discuss how this type of family has influenced how you manage conflict now.

Accepted Answer

In their chapter, Hocker and Wilmot disc

Question 15

According to Hocker and Wilmot, which type of family is characterized by walking away from conflicts, never raising your voices, not telling anyone if there is a struggle, and keeping strong feelings to yourself?

Accepted Answer

A)  collaborative family 
B)  permissive family 
C)  aggressive family 
D)  avoidant family 
E)  passive family 
A)  collaborative family 
B)  permissive family 
C)  aggressive family 
D)  avoidant family 
E)  passive family

Question 16

According to the text, all of the following are neutral metaphors about conflict except:

Accepted Answer

A)  Conflict is a game 
B)  Conflict is a heroic adventure 
C)  Conflict is a balancing act 
D)  Conflict is a mess 
E)  All of these are neutral metaphors about conflict. 
A)  Conflict is a game 
B)  Conflict is a heroic adventure 
C)  Conflict is a balancing act 
D)  Conflict is a mess 
E)  All of these are neutral metaphors about conflict.

Question 17

Discuss the advantages of using metaphors for diagnosing conflicts, specifying (1) how they give you a view of conflict dynamics and (2) how they can be used to generate unique strategies you might make in a conflict.

Accepted Answer

Metaphors can be a powerful tool for dia

Question 18

Metaphors that expand the potential in conflict are useful because they portray

Accepted Answer

A)  a neutral approach to conflict. 
B)  a collaborative approach to conflict. 
C)  a realistic view of the danger in conflict. 
D)  a succinct view of the situation. 
E)  a competitive approach to conflict. 
A)  a neutral approach to conflict. 
B)  a collaborative approach to conflict. 
C)  a realistic view of the danger in conflict. 
D)  a succinct view of the situation. 
E)  a competitive approach to conflict.

Question 19

Differentiate between high and low context cultures. Include specific examples of each. How does each type influence the conflict in that culture?

Accepted Answer

High context cultures and low context cu

Question 20

"Collaborative" families typically use the "silent treatment" to effectively manage conflict.

Accepted Answer

A) True 
 B)False

Which of the following statements BEST describe an aggressive family?

Generate a list of at least six different conflict metaphors. Of your list, which metaphors limit the possibility for productive conflict management and which expand that conflict potential? What accounts for the difference?

An example of a "neutral" conflict metaphor is a "balancing act."

The text says anger is the predominant emotion in all conflicts.

Many times, women remain in more of a "listening" role during conflict than men.

Describe and draw the Lens Model of Conflict discussed in Chapter 2. How do the filters of "gender" and "culture" influence our "lenses?"

In "individualistic" cultures, people are more likely to resolve conflict through competition and collaboration.

Since gender studies have found that women tend to compromise more than men in conflict situations, the book suggests that women try to utilize which communication behavior most often?

Which of the following metaphors would your authors consider "transformative?"

According to the text, the most useful metaphors for helping us manage conflicts are those of a "trial."

According to Hocker and Wilmot, the most common metaphor used to describe conflict is

Why is it potentially problematic to encourage all individuals to strive for clear, direct, assertive communication? Discuss the role of power in your answer.

Research on conflict and gender reveals that men criticize more than women.

List and describe the three types of families Hocker and Wilmot discuss in the chapter. Which type most accurately describes your background? Explain why you think this. Finally, discuss how this type of family has influenced how you manage conflict now.

According to Hocker and Wilmot, which type of family is characterized by walking away from conflicts, never raising your voices, not telling anyone if there is a struggle, and keeping strong feelings to yourself?

According to the text, all of the following are neutral metaphors about conflict except:

Discuss the advantages of using metaphors for diagnosing conflicts, specifying (1) how they give you a view of conflict dynamics and (2) how they can be used to generate unique strategies you might make in a conflict.

Metaphors that expand the potential in conflict are useful because they portray

Differentiate between high and low context cultures. Include specific examples of each. How does each type influence the conflict in that culture?

"Collaborative" families typically use the "silent treatment" to effectively manage conflict.

The Nature of Conflict

Interests and Goals

Power: the Structure of Conflict

Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters

Exam 2: Perspectives on Conflict

Which of the following statements BEST describe an aggressive family?

Generate a list of at least six different conflict metaphors. Of your list, which metaphors limit the possibility for productive conflict management and which expand that conflict potential? What accounts for the difference?

An example of a "neutral" conflict metaphor is a "balancing act."

The text says anger is the predominant emotion in all conflicts.

Many times, women remain in more of a "listening" role during conflict than men.

Describe and draw the Lens Model of Conflict discussed in Chapter 2. How do the filters of "gender" and "culture" influence our "lenses?"

In "individualistic" cultures, people are more likely to resolve conflict through competition and collaboration.

Since gender studies have found that women tend to compromise more than men in conflict situations, the book suggests that women try to utilize which communication behavior most often?

Which of the following metaphors would your authors consider "transformative?"

According to the text, the most useful metaphors for helping us manage conflicts are those of a "trial."

According to Hocker and Wilmot, the most common metaphor used to describe conflict is

Why is it potentially problematic to encourage all individuals to strive for clear, direct, assertive communication? Discuss the role of power in your answer.

Research on conflict and gender reveals that men criticize more than women.

List and describe the three types of families Hocker and Wilmot discuss in the chapter. Which type most accurately describes your background? Explain why you think this. Finally, discuss how this type of family has influenced how you manage conflict now.

According to Hocker and Wilmot, which type of family is characterized by walking away from conflicts, never raising your voices, not telling anyone if there is a struggle, and keeping strong feelings to yourself?

According to the text, all of the following are neutral metaphors about conflict except:

Discuss the advantages of using metaphors for diagnosing conflicts, specifying (1) how they give you a view of conflict dynamics and (2) how they can be used to generate unique strategies you might make in a conflict.

Metaphors that expand the potential in conflict are useful because they portray

Differentiate between high and low context cultures. Include specific examples of each. How does each type influence the conflict in that culture?

"Collaborative" families typically use the "silent treatment" to effectively manage conflict.

The Nature of Conflict

Interests and Goals

Power: the Structure of Conflict

Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters