Exam 3: Internal Analysis: Resources and Competitive Advantage

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A company's competitive advantage will not endure for long when that competitive advantage can be:

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Competitive advantage typically leads to:

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Cost accountants are responsible for gathering and monitoring data used for controlling the organization's costs.In which value chain activity do cost accountants work?

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A company's profitability depends on the value customers place on the company's products and a company's ability to reduce its production costs.

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Which of the following is true of the impact of high product quality on competitive advantage?

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A resource is inimitable if competitors are able to copy it easily.

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_____ consists of the electronic systems for managing inventory,tracking sales,pricing products,selling products,and dealing with customer service inquiries.

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Identify and describe the four building blocks of competitive advantage.Provide an example of each using a real company situation.

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Donna can make a chair for about $100,she charges customers $150 to buy the chair,and customers perceive that the chair is worth $225.In this case,the consumer surplus is:

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Intellectual property protections,including patents,trademarks and copyrights,typically provide a barrier to imitation.

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Analyze the relationships among distinctive competitive advantage,distinctive competencies,resources,and capabilities.

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Ford Motors developed the Explorer sports utility vehicle in 1990,and it is still in the top ten best-selling sports utility vehicles in the United States,based on an extensive study of customer preferences.Which value chain activity of Ford conducted those studies?

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Innovation refers to the act of:

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The more a resource is firm-specific and difficult to imitate,the more likely a company holding that resource is said to have a distinctive competency.

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If a company's profitability is higher than the industry average,it has a competitive advantage.

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A value chain is a sequence of activities for transforming inputs into outputs that are valued by customers.

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Nene works in a factory where she picks crab meat from crabs.She is paid per day based upon the number of pounds of crab meat that she picks.Nene's daily number of pounds of crab meat can be referred to as her productivity.

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Benchmarking is a practice in which a company's performance is compared against that of other companies in different industries.

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Which primary activity in the value chain is concerned with the design of products and production processes?

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