Exam 5: Listening and Responding Skills

Mrs.Applebaum teaches seventh grade,and definitely prefers her female students over her male students,who are often rude and disrespectful.When one of her female students speaks rudely to her,Mrs.Applebaum doesn't seem to hear it.What barrier to effective listening is Mrs.Applebaum experiencing?

Which listening style is often characterized by the use of second-guessing?

According to researcher John Shotter,most people spend too much time __________.

While listening to her biochemistry professor give a lecture,Genevieve engages in self-talk to boost her concentration and understanding of the professor's message.Genevieve is engaging in __________.

During a recent conversation with Anit,Maya evaluated the validity and usefulness of the information he had shared.Maya,in this case,was performing __________.

Atira has just returned from spring break and is telling her friend Nida all about her great time.Nida has been very responsive to Atira's story-laughing and nodding-but now has increased her eye contact,raised a finger,and shifted her posture.Nida's nonverbal cues probably indicate that she __________.

Jonathan has just been fired from his job and turns to you to talk about it.According to communication researchers,what would be an inappropriate response to show social support?

Josh has created very strong general ideas about how people from other cultures behave and communicate.Why Josh should avoid always applying these ideas when he meets someone from another culture?

When we are __________,our brains are storing important information for us to access later.

When Marcelle explains to Archie how he feels isolated and lonely,Archie wants to respond appropriately.He decides to use compassionate listening in order to __________.

Tanya was looking forward to the speaker's presentation on home energy efficiency.But the speaker wanted to be sure that all audience members understood what he had to say,so he spoke in a deliberate,slow fashion.The technique backfired,causing most of the audience to become bored and some to even leave,including Tanya.Which barrier to listening does this demonstrate?

Shannon told her friend,"I am sorry that you lost the tennis match." What approach did Shannon use to comfort her friend?

Camila waited in the rain for fifteen minutes because her boyfriend,D'Andre,was late to pick her up after class.When she asked him why he was so late,he replied "I had to drop off my dry cleaning on the way.Stop making such a big deal out of this!" What best classifies D'Andre's response?

What is the main difference between a confirming and a disconfirming response to a message? Provide an example of each.

A __________ is an example of a disconfirming response.

What stage of the listening process is involved when you focus on one sound from the many that compete for your attention?

Which term is used to describe the physiological process of decoding sounds?

You are sitting in Professor Rashad's class listening to a lecture,when you hear the student behind you talking to her friend about the party to be held this Friday.As you sit there taking in details about the party,you are drawn back to Professor Rashad when you hear,"And that is what will be on the test Friday." Which stage of the listening process is reflected at the point where you return to hearing what the professor is saying?

In his observations of married couples,marriage researcher John Gottman found that a significant predictor of divorce was __________.

Which skill best reflects a conscious attempt to take into account your conversational partner's thoughts,feelings,values,background,and perspective?