Exam 5: Listening and Responding Skills

Which stage of the listening process is involved when you focus your eyes on your friend,nod your head,and say "uh huh" occasionally as he speaks?

Marques is teaching his friend how to make a frittata.When his friend makes a mistake,Marques immediately corrects her rather than waiting until the dish is cooked.Which tip to improve accurate responding did Marques use?

Magda is trying to talk to Michael about her day,but begins to realize that Michael is tired and distracted.He has spent a long day at work and is now trying to balance his checkbook,and then must get ready for a test tomorrow morning.Magda decides to wait to initiate a conversation.She has just become aware of which barrier Michael is experiencing?

Research has found that listening style is impacted by gender.For example,those with a masculine listening style tend to have the goal of __________ through listening.

What is the difference between hearing and listening?

While Danilo argues with his girlfriend,Katie,he uses profane language and raises his voice.This causes Katie's blood pressure to increase and inhibits her ability to accurately interpret Danilo's messages.Which form of communication interference is Katie experiencing?

Kaitlyn is excited about her new job and is telling Kendra about it.How can Kendra respond to Kaitlyn in ways that confirm her? Provide at least three appropriate examples.

Sun is generally considered by her boss to be very good at being aware of,understanding,and managing the emotions of those people who work for her.She has also demonstrated the ability to do the same with her own emotions.Because of these abilities,it may be said that Sun exhibits a high level of __________.

When people have difficulty focusing on anything but themselves and their own experiences and ideas,they may be guilty of __________.

A father is listening to his daughter pour her heart out about her rotten day at school.If the father's goal is to primarily focus on his daughter's emotions and feelings,which listening style should he be using?