Exam 8: Managing a New and Diverse Workforce

Who among the following is a knowledge worker?

Briefly explain the factors that have led to increased workforce diversity.

Which of the following statements is true of knowledge workers?

Discuss the characteristics of a multicultural organization.

Which of the following is a characteristic of a multicultural organization?

An organization can promote diversity by:

A factor that accounts for the increased workforce diversity in organizations is:

The resource acquisition argument for diversity suggests that organizations that learn to cope with diversity will generally have higher levels of productivity and lower levels of turnover and absenteeism.

The average age of U.S. workers is gradually decreasing.

Offering foreign language courses to employees in a multicultural organization is an example of _____.

In the context of Title VII of the 1964 Civil Rights Act, discuss identical treatment versus equitable treatment with an example.

A factor that has contributed to diversity in organizations is:

Employees who add value to a firm simply because of what they know are called _____.

Which of the following is one of the four individual approaches to dealing with workforce diversity?

Understanding fundamental cultural differences increases one's tolerance in a diverse workforce.

Briefly explain the six arguments used to describe the contribution of diversity to competitiveness.

The glass ceiling refers to the obstacles faced by people with disabilities at the workplace.

The glass ceiling is best described as a _____.

Which of the following statements is true of a multicultural organization?

In the context of human resource management and social issues, which of the following jobs traditionally included manufacturing automobile license plates, repairing roads, or doing the laundry for other state institutions, but that situation has been changing?