Question 1

The line between analysis and design is sometimes very blurry.One reason is that _____:

Accepted Answer

A) Object-oriented methods are generally fuzzier as compared to waterfall methods 
B) there is inadequate funding for the analysis phase to do a complete analysis 
C) analysts are generally rushed to complete the system proposal 
D) scope creep has occurred 
E) the deliverables are really the first step in the design of the new system 
A) Object-oriented methods are generally fuzzier as compared to waterfall methods 
B) there is inadequate funding for the analysis phase to do a complete analysis 
C) analysts are generally rushed to complete the system proposal 
D) scope creep has occurred 
E) the deliverables are really the first step in the design of the new system

Question 2

Your project sponsor has suggested several key people to involved in a JAD session.You cannot include all of the people,so you pick and choose those to invite to the session.You hear from the informal grapevine that one person that was not invited is upset and feels left out.This person has been with the company for 12 years and had a lot of expertise.What should you do? Why?

Accepted Answer

Try going to the person and defusing the

Question 3

Which is generally NOT true of non-functional requirements?

Accepted Answer

A) Cultural differences can be considered 
B) Color interpretations on screens and forms may be different in different geographical places 
C) Multi-lingual interfaces many be needed 
D) Systems may need to adapt from global solutions to local realities 
E) Systems may need to have actual expenses from global operations 
A) Cultural differences can be considered 
B) Color interpretations on screens and forms may be different in different geographical places 
C) Multi-lingual interfaces many be needed 
D) Systems may need to adapt from global solutions to local realities 
E) Systems may need to have actual expenses from global operations

Question 4

Yuri wants to interview both managers and staff in the accounting department for the updated credit analysis project.This is an appropriate group for first round interviews.

Accepted Answer

A) True 
 B)False

Question 5

MetaContinental has been mandated to comply with Sarbanes-Oxley criteria.The reporting system will need to be almost completely overhauled to comply.The project team realizes that this will be a business process reengineering project.How should they go about gathering business requirements for the new system? Should they have interviews? Who? Why? How many? Should they have a JAD session? What other techniques should they use for gathering requirements?

Accepted Answer

This will focus more on BPR - so less lo

Question 6

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Accepted Answer

A) Document analysis 
B) Interviewing 
C) Joint application design (JA
D) sessions 
D) Observation 
E) Questionnaires 
A) Document analysis 
B) Interviewing 
C) Joint application design (JA
D) sessions 
D) Observation 
E) Questionnaires

Question 7

Probably the first thing to do when conducting an interview is:

Accepted Answer

A) Turn on your tape recorder 
B) Get started by asking the first question on your list 
C) Build rapport with the interviewee so he or she trusts you 
D) Ask a close ended question 
E) Ask a probing question 
A) Turn on your tape recorder 
B) Get started by asking the first question on your list 
C) Build rapport with the interviewee so he or she trusts you 
D) Ask a close ended question 
E) Ask a probing question

Question 8

Which of the following will probably NOT be at a system walkthrough?

Accepted Answer

A) User representatives 
B) Management representatives 
C) Computer Center director 
D) Key decision makers 
E) Analyst who prepared the system proposal 
A) User representatives 
B) Management representatives 
C) Computer Center director 
D) Key decision makers 
E) Analyst who prepared the system proposal

Question 9

Maria,a systems analyst,is tweaking the high-level explanation of the business requirements into a more precise list of requirements.This is called 'requirements detemination'.

Accepted Answer

A) True 
 B)False

Question 10

One difference between the reports from interviews and from a JAD session is that:

Accepted Answer

A) It describes information from the interview or JAD session 
B) The interview report will give a complete project management timeline;while the JAD session report will not 
C) The interview report is generally written within 48 hours of the interview;while the JAD session report may take a week or two after the JAD session. 
D) The JAD report will include results from questionnaires while the interview report will not 
E) JAD reports will include technology analysis while interviews will only include root cause analysis 
A) It describes information from the interview or JAD session 
B) The interview report will give a complete project management timeline;while the JAD session report will not 
C) The interview report is generally written within 48 hours of the interview;while the JAD session report may take a week or two after the JAD session. 
D) The JAD report will include results from questionnaires while the interview report will not 
E) JAD reports will include technology analysis while interviews will only include root cause analysis

Question 11

Jorge,Vice President of Operations,has requested that the updated supply chain system keep a record of all 'stock-outs' for six years.This is an example of a functional requirement.

Accepted Answer

A) True 
 B)False

Question 12

The most important purpose of the requirements definition is to define the scope of the system.

Accepted Answer

A) True 
 B)False

Question 13

The most commonly used requirements gathering technique is the interview..

Accepted Answer

A) True 
 B)False

Question 14

Marta wants to focus on 'why' a particular lockout situation occurs on a customer relationship management system,rather than just developing a work-around fix.She is doing activity elimination.

Accepted Answer

A) True 
 B)False

Question 15

Gary has eight interviews to conduct over the next week.Once he has completed all interviews,he should then write up a summary report.Preparing interview reports prior to completing all interviews will generally be premature until Gary has talked to all interviewees.

Accepted Answer

A) True 
 B)False

Question 16

The SDLC moves from the current system (often called the "past system")to the new system (often called the "future system").

Accepted Answer

A) True 
 B)False

Question 17

To get to more depth in understanding the as-is system,document analysis and observation generally are more beneficial as compared to interviews and JAD sessions.

Accepted Answer

A) True 
 B)False

Question 18

Which is NOT a good practice in conducting interviews?

Accepted Answer

A) Be happy - happy people radiate confidence 
B) Explain thoroughly - it is estimated that in a strong interview session,the interviewer (you)should talk and explain about 60% of the time;and the interviewee should answer about 40% of the time 
C) Watch interviewees' facial expressions,how they sit and their body language;do they cross their arms;do they lean forward? 
D) Pay attention to what the interviewee is saying 
E) If the interviewee ask you a question,answer it truthfully - and if you don't know an answer,say so 
A) Be happy - happy people radiate confidence 
B) Explain thoroughly - it is estimated that in a strong interview session,the interviewer (you)should talk and explain about 60% of the time;and the interviewee should answer about 40% of the time 
C) Watch interviewees' facial expressions,how they sit and their body language;do they cross their arms;do they lean forward? 
D) Pay attention to what the interviewee is saying 
E) If the interviewee ask you a question,answer it truthfully - and if you don't know an answer,say so

Question 19

Myles is studying a system to lessen the number of complaints about the Help Desk.He has formally studied the service counter at Wal-Mart,Target and Kohl's department stores;as well as listened in to complaint phone calls to a hotel booking site.He is trying to see how other organizations work at lessening complaints and also how they handle complaints.This would be what type of analysis?

Accepted Answer

A) Complaint processing 
B) Design analysis 
C) Problem analysis 
D) Outcome analysis 
E) Informal benchmarking 
A) Complaint processing 
B) Design analysis 
C) Problem analysis 
D) Outcome analysis 
E) Informal benchmarking

Question 20

The proposed TTR system makes some sweeping changes to how business is done.Upper management from the CEO / CIO down have encouraged this project.There is a team of 12 people working on various aspects of the project.You think the best solution is to have a JAD session of significant players on the project,but it is not going well.Several just cannot get away from other projects and responsibilities.How should you approach this?

Accepted Answer

Get top management,project sponsor and p

The line between analysis and design is sometimes very blurry.One reason is that _____:

Which is generally NOT true of non-functional requirements?

Yuri wants to interview both managers and staff in the accounting department for the updated credit analysis project.This is an appropriate group for first round interviews.

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Probably the first thing to do when conducting an interview is:

Which of the following will probably NOT be at a system walkthrough?

Maria,a systems analyst,is tweaking the high-level explanation of the business requirements into a more precise list of requirements.This is called 'requirements detemination'.

One difference between the reports from interviews and from a JAD session is that:

Jorge,Vice President of Operations,has requested that the updated supply chain system keep a record of all 'stock-outs' for six years.This is an example of a functional requirement.

The most important purpose of the requirements definition is to define the scope of the system.

The most commonly used requirements gathering technique is the interview..

Marta wants to focus on 'why' a particular lockout situation occurs on a customer relationship management system,rather than just developing a work-around fix.She is doing activity elimination.

Gary has eight interviews to conduct over the next week.Once he has completed all interviews,he should then write up a summary report.Preparing interview reports prior to completing all interviews will generally be premature until Gary has talked to all interviewees.

The SDLC moves from the current system (often called the "past system")to the new system (often called the "future system").

To get to more depth in understanding the as-is system,document analysis and observation generally are more beneficial as compared to interviews and JAD sessions.

Which is NOT a good practice in conducting interviews?

The Systems Analyst and Information Systems Development

Project Selection and Management

Use Case Analysis

Process Modeling

Data Modeling

Moving Into Design

Rchitecture Design

User Interface Design

Program Design

Data Storage Design

Moving Into Implementation

Transition to the New System

The Movement to Objects

Filters

Exam 3: Requirements Determination

The line between analysis and design is sometimes very blurry.One reason is that _____:

Which is generally NOT true of non-functional requirements?

Yuri wants to interview both managers and staff in the accounting department for the updated credit analysis project.This is an appropriate group for first round interviews.

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Probably the first thing to do when conducting an interview is:

Which of the following will probably NOT be at a system walkthrough?

Maria,a systems analyst,is tweaking the high-level explanation of the business requirements into a more precise list of requirements.This is called 'requirements detemination'.

One difference between the reports from interviews and from a JAD session is that:

Jorge,Vice President of Operations,has requested that the updated supply chain system keep a record of all 'stock-outs' for six years.This is an example of a functional requirement.

The most important purpose of the requirements definition is to define the scope of the system.

The most commonly used requirements gathering technique is the interview..

Marta wants to focus on 'why' a particular lockout situation occurs on a customer relationship management system,rather than just developing a work-around fix.She is doing activity elimination.

Gary has eight interviews to conduct over the next week.Once he has completed all interviews,he should then write up a summary report.Preparing interview reports prior to completing all interviews will generally be premature until Gary has talked to all interviewees.

The SDLC moves from the current system (often called the "past system")to the new system (often called the "future system").

To get to more depth in understanding the as-is system,document analysis and observation generally are more beneficial as compared to interviews and JAD sessions.

Which is NOT a good practice in conducting interviews?

The Systems Analyst and Information Systems Development

Project Selection and Management

Use Case Analysis

Process Modeling

Data Modeling

Moving Into Design

Rchitecture Design

User Interface Design

Program Design

Data Storage Design

Moving Into Implementation

Transition to the New System

The Movement to Objects

Filters