Exam 4: Information Gathering: Interactive Methods

Which of the following should be used to prepare the interviewee?

A JAD session involves:

Which of the following is not an advantage of using Joint Application Design (JAD)?

Behavior is defined as "what people in the organization say they want."

An example of a(n)________ is the question "Why?"

Validity is the degree to which the question measures what the analyst intends to measure.

Closed questions should be used when the analyst:

What question should be asked at the end of an interview?

A drawback of holding JAD sessions is that the system usually takes longer to implement while each person schedules their individual meeting.

An interview that begins in a very specific way,then examines general issues,and concludes very specifically is said to have a ________ shape.

An example of an ________ question is "Explain how you make a purchasing decision?"

An inductive organization of interview questions can be visualized as having a ________ shape.

Closed questions leave all possible response options to the respondent.

Administering a questionnaire on paper is one way to reach current users with minimal duplication costs.

When deciding whom to interview,it is unnecessary to include all organizational levels which will be affected by the system.

What are the five steps in the interview preparation process?

The diamond structure has the advantage of taking less interviewer time.

The biggest difference between the questions used for most interviews and those on questionnaires is:

Which of these is most useful in understanding an organization's culture more fully?

A scribe is responsible for taking notes at a JAD session.