Exam 10: Channels of Distribution
ABC Company is having trouble keeping merchandise in stock because its suppliers are unreliable.ABC needs to deal with its
B
When a retailer is planning for its sales force, it starts with the question, "How many salespeople should we have?" What is the next question it should ask?
C
Identify and explain at least three ways that retailers can be categorized.
Retail outlets are classified according to a number of criteria.They can be compared by the extent of the manager's ownership.Some are independent retailers (e.g., a local artist's gallery, the local florist, a village baker), and others are branded store chains (e.g., Clarks, Timberland) or franchises (e.g., Sonic, Midas).Alternatively, we can categorize retailers by their level of service, which tends to be positively related to their price points, from Costco and SuperValu to Neiman Marcus and Macy's.
Most frequently though, marketers and industry discussions classify stores by their product lines.Specialty stores carry depth but not breadth; e.g., a store may carry only men's athletic shoes, but it does not carry table linens or children's clothing.The product assortment is broader at general merchandise retailers, such as department stores, which carry shoes, linens, and kids' clothes, but perhaps not as many brands of men's athletic shoes as the specialty shoe store.Other general retailers include the monster-sized mass merchandisers (e.g., discount warehouse clubs like Costco or Sam's or hypermarkets), or smaller general stores, such as convenience stores and drugstores.
A distribution channel is a network of firms that are interconnected in their quest to provide sellers a means of infusing the marketplace with their goods and buyers a means of purchasing those goods, doing all as efficiently and profitably as possible.
Sheila owns a small boutique.She wants to move on to other things.She thinks she might be comfortable giving up complete ownership of the business but would still like to maintain some control over it.Which of these is she considering?
Which of the following is NOT one of the biggest B2C catalogers?
Buyers and sellers usually come to the table as equals when bargaining.
The downstream partners that help a company reach consumers comprise the
Most consumers wouldn't drive very far to buy a pack of gum since it's a lost-cost item that is often bought on impulse.Therefore, this product needs to be distributed
A very popular means of forward integrating has been manufacturers providing their wares online for direct purchasing.
Channel experts speak of trust as both the willingness and ability to deliver on promises.
Tech Gadgets Co.distributes complex and relatively expensive goods, with customers typically requiring assistance before purchasing.The channels for these types of products are often structured to be
BizCo is a B2B firm specializing in selling highly complex computer networking systems and software that allow clients to work more efficiently.Mark is the VP of Sales at BizCo and is concerned about some of the complaints he's received from customers and prospective customers.Which of the following is one of the complaints Mark is MOST likely to hear?
The system with an intermediary channel member is more efficient than all firms going direct to consumers.
If Tara wants to open her own ABC franchise, she will have to pay an upfront fee as well as royalties to the franchisor.
ABC Groceries sells private label pastries and pastries made by a local bakery that is a channel partner.This is an example of __________ competition.
ABC Inc.needs to attract more customers to its restaurants.The marketing department sends coupons to its current customers.Coupons are an example of push marketing.
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