Exam 5: Developing Leadership Skills

Differentiation helps participants define the nature of the conflict and clarify their positions.

Selecting the best solution is the last necessary step in problem solving.

Conflict creates the need for change and occurs as the result of change.

Resources in an organization can include which of the following?

Leaders would say that managing resources occupies most of their time.

People typically welcome change because it is a departure from the usual routine.

Which of the following is considered a conceptual leadership skill?

The concept of emotional intelligence has been around for more than a century.

The three core groups of leadership skills are administrative, interpersonal, and strategic.

The concept of managerial wisdom refers to possessing a deep understanding of the people and the environment in which they work.

Being socially perceptive includes:

A leader is required to have technical competence in every situation.

Face saving messages help individuals:

According to Boal and Hooijberg, strategic leaders need to have which of the following skills?

Which of the following is not a communication approach to conflict resolution?

If conflict is managed correctly, results can include:

A leader is less effective when he or she does not have technical competence about the subordinates' activities.

For a leader to create vision, he or she must:

Which of the following administrative skills can be thought of as "management by walking around"?

Administrative skills are the most important competencies a leader needs to run an organization.