Question 1

Empowerment requires the leader to relinquish some control.

Accepted Answer

A) True 
 B)False  True

Question 2

Listening requires paying attention to what people say and mean.

Accepted Answer

A) True 
 B)False  True

Question 3

Empowering others to act allows out-group members to be more independent and responsible.

Accepted Answer

A) True 
 B)False  True

Question 4

According to expectancy theory, the first step in the motivation process is to let workers know they are competent in their work.

Accepted Answer

A) True 
 B)False

Question 5

Leader-member exchange (LMX)theory states that leaders:

Accepted Answer

A) Should strive to try to openly exchange detailed information with followers 
B) Should create a high-quality relationship with each one of their followers 
C) Should give followers all of the tools necessary for success 
D) All of the above 
E) None of the above 
A) Should strive to try to openly exchange detailed information with followers 
B) Should create a high-quality relationship with each one of their followers 
C) Should give followers all of the tools necessary for success 
D) All of the above 
E) None of the above

Question 6

Leader-member exchange theory states leaders should avoid creating special relationships with group members.

Accepted Answer

A) True 
 B)False

Question 7

The presence of out-groups is always a negative thing for groups.

Accepted Answer

A) True 
 B)False

Question 8

Creating special relationships with each group member is an example of:

Accepted Answer

A) Expectancy violation theory 
B) Mohandas Gandhi 
C) Implicit personality theory 
D) Leader-member exchange 
E) None of the above 
A) Expectancy violation theory 
B) Mohandas Gandhi 
C) Implicit personality theory 
D) Leader-member exchange 
E) None of the above

Question 9

Why should leaders be concerned about the negative impact of out-groups?

Accepted Answer

A) Out-groups help to build community. 
B) Out-groups have a negative impact on group synergy. 
C) Out-groups are more productive than in-groups. 
D) All of the above. 
E) None of the above. 
A) Out-groups help to build community. 
B) Out-groups have a negative impact on group synergy. 
C) Out-groups are more productive than in-groups. 
D) All of the above. 
E) None of the above.

Question 10

By their nature, out-group members are avoiding, or in conflict with, community.

Accepted Answer

A) True 
 B)False

Question 11

The desire to know if we are "in" or "out" refers to our need for:

Accepted Answer

A) Inclusion 
B) Recognition 
C) Empathy 
D) To be listened to 
E) None of the above 
A) Inclusion 
B) Recognition 
C) Empathy 
D) To be listened to 
E) None of the above

Question 12

In group decision making, the minority is often seen as an out-group.

Accepted Answer

A) True 
 B)False

Question 13

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?

Accepted Answer

A) Kouzes and Posner 
B) Stogdill 
C) House 
D) Schulz 
E) None of the above 
A) Kouzes and Posner 
B) Stogdill 
C) House 
D) Schulz 
E) None of the above

Question 14

Restatement does not include adding any of your personal thoughts into reiterating the other person's point of view.

Accepted Answer

A) True 
 B)False

Question 15

Paraphrasing involves serving as a sounding board for another's concerns.

Accepted Answer

A) True 
 B)False

Question 16

All of the following are methods for demonstrating empathy except ______.

Accepted Answer

A) coercion 
B) restatement 
C) support 
D) reflection 
E) paraphrasing 
A) coercion 
B) restatement 
C) support 
D) reflection 
E) paraphrasing

Question 17

Out-groups should be of concern to leaders because

Accepted Answer

A) Out-group members do not receive the respect they deserve. 
B) Out-groups run counter to building community. 
C) Out-groups have a negative impact on group synergy. 
D) All of the above. 
E) None of the above. 
A) Out-group members do not receive the respect they deserve. 
B) Out-groups run counter to building community. 
C) Out-groups have a negative impact on group synergy. 
D) All of the above. 
E) None of the above.

Question 18

Listening to out-group members indicates that you agree with them.

Accepted Answer

A) True 
 B)False

Question 19

Listening to out-group members requires leaders to do everything except:

Accepted Answer

A) Setting aside their own biases 
B) Paying attention to what people say 
C) Accepting that intolerance may occur and not much can be done about it 
D) Allowing all members to express their viewpoints 
E) None of the above 
A) Setting aside their own biases 
B) Paying attention to what people say 
C) Accepting that intolerance may occur and not much can be done about it 
D) Allowing all members to express their viewpoints 
E) None of the above

Question 20

Why do out-groups form?

Accepted Answer

A) Because some individuals cannot identify with the beliefs of the larger group 
B) Because people lack communication skills or social skills 
C) Because people are in opposition with the majority 
D) Because people feel excluded by the group 
E) All of the above 
A) Because some individuals cannot identify with the beliefs of the larger group 
B) Because people lack communication skills or social skills 
C) Because people are in opposition with the majority 
D) Because people feel excluded by the group 
E) All of the above

Empowerment requires the leader to relinquish some control.

Listening requires paying attention to what people say and mean.

Empowering others to act allows out-group members to be more independent and responsible.

According to expectancy theory, the first step in the motivation process is to let workers know they are competent in their work.

Leader-member exchange (LMX)theory states that leaders:

Leader-member exchange theory states leaders should avoid creating special relationships with group members.

The presence of out-groups is always a negative thing for groups.

Creating special relationships with each group member is an example of:

Why should leaders be concerned about the negative impact of out-groups?

By their nature, out-group members are avoiding, or in conflict with, community.

The desire to know if we are "in" or "out" refers to our need for:

In group decision making, the minority is often seen as an out-group.

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?

Restatement does not include adding any of your personal thoughts into reiterating the other person's point of view.

Paraphrasing involves serving as a sounding board for another's concerns.

All of the following are methods for demonstrating empathy except ______.

Out-groups should be of concern to leaders because

Listening to out-group members indicates that you agree with them.

Listening to out-group members requires leaders to do everything except:

Why do out-groups form?

Being a Leader

Recognizing Your Traits

Recognizing Your Philosophy and Style of Leadership

Attending to Tasks and Relationships

Developing Leadership Skills

Creating a Vision

Setting the Tone

Handling Conflict

Overcoming Obstacles

Addressing Ethics in Leadership

Filters

Exam 8: Listening to Out-Group Members

Empowerment requires the leader to relinquish some control.

Listening requires paying attention to what people say and mean.

Empowering others to act allows out-group members to be more independent and responsible.

According to expectancy theory, the first step in the motivation process is to let workers know they are competent in their work.

Leader-member exchange (LMX)theory states that leaders:

Leader-member exchange theory states leaders should avoid creating special relationships with group members.

The presence of out-groups is always a negative thing for groups.

Creating special relationships with each group member is an example of:

Why should leaders be concerned about the negative impact of out-groups?

By their nature, out-group members are avoiding, or in conflict with, community.

The desire to know if we are "in" or "out" refers to our need for:

In group decision making, the minority is often seen as an out-group.

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?

Restatement does not include adding any of your personal thoughts into reiterating the other person's point of view.

Paraphrasing involves serving as a sounding board for another's concerns.

All of the following are methods for demonstrating empathy except ______.

Out-groups should be of concern to leaders because

Listening to out-group members indicates that you agree with them.

Listening to out-group members requires leaders to do everything except:

Why do out-groups form?

Being a Leader

Recognizing Your Traits

Recognizing Your Philosophy and Style of Leadership

Attending to Tasks and Relationships

Developing Leadership Skills

Creating a Vision

Setting the Tone

Handling Conflict

Overcoming Obstacles

Addressing Ethics in Leadership

Filters