Exam 8: Human Relations
Exam 1: Managing Childrens Centers in the 21st Century19 Questions
Exam 2: Types of Child Development Programs20 Questions
Exam 3: Applying Theories in Managing a Child Development Center21 Questions
Exam 4: Reflective Management: Personal and Professional Self-Awareness20 Questions
Exam 5: Organizational Management20 Questions
Exam 6: Fiscal Management20 Questions
Exam 7: Personnel Management21 Questions
Exam 8: Human Relations21 Questions
Exam 9: Facilities Management20 Questions
Exam 10: Managing Health and Safety Issues20 Questions
Exam 11: Managing Food Service20 Questions
Exam 12: Educational Programming20 Questions
Exam 13: Family Support20 Questions
Exam 14: Marketing and Public Relations20 Questions
Exam 15: Assessment and Evaluation20 Questions
Exam 16: Leadership20 Questions
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Someone who is at Lilian Katz's consolidation stage of development would best benefit from:
Free
(Multiple Choice)
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Correct Answer:
B
An approach which seeks to make a job have more challenges and responsibilities so that it will be more appealing to workers is known as ________________.
Free
(Short Answer)
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Correct Answer:
job enrichment
If you have a problem that affects one or two of your teachers, you should always hold a full-staff meeting so that everyone will know how to handle the problem if it comes up with them.
Free
(True/False)
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Correct Answer:
False
When you pair a new employee with a more experienced one, this is known as _________.
(Short Answer)
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Having a talk with an employee who is voluntarily leaving a center is known as__________.
(Short Answer)
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Which of the following is NOT a good technique to use in professional development?
(Multiple Choice)
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A child-care worker whose salary is too low to support her family is suffering from which deficiency in Maslow's hierarchy of human needs?
(Short Answer)
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In Lilian Katz's thinking on developmental states of preschool teachers, attending professional conferences and reading professional journals would be appropriate to someone at what stage?
(Multiple Choice)
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A child-care worker who feels that her work is not sufficiently appreciated is suffering from which deficiency in Maslow's hierarchy of human needs?
(Short Answer)
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According to Maslow's hierarchy of human needs, which need is the most basic?
(Multiple Choice)
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Reflect back to the two scenarios in this chapter between Sherri, a teacher, and her manager.Sherri feels that her coteacher is undermining her, and vents her frustration to her manager.The manager in Scenario I tries to calm Sherri down but ultimately mirrors Sherri's frustration, while the manager in Scenario II exhibits the traits associated with active listening.Which of the following statements is true regarding active listening in these two scenarios?
(Multiple Choice)
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A child-care manager who visits classrooms, helps out on the playground, and has lunch with the teachers and children is practicing a technique known as ____________.
(Short Answer)
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A child-care worker who feels that she is being held back from being promoted is suffering from which deficiency in Maslow's hierarchy of human needs?
(Short Answer)
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Doing something for a reward, as opposed to doing something for its own sake, is known as what kind of motivation?
(Short Answer)
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In solving a problem, it is important to let everyone have a chance to take part in discussing it because:
(Multiple Choice)
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The Model Work Standards require how many paid staff meetings per month?
(Multiple Choice)
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"Professional development" differs from "staff training" in that:
(Multiple Choice)
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