Exam 11: Quality Management Models

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Why are there eight tests for control for Xˉ\bar { X } charts but only four for R charts?

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(Because given sufficient sample size, Xˉ\bar { X } may be assumed to be
normally distributed, which allows for additional tests.No such
assumption may be made for the distribution of R.)

Suppose a manufacturer of canned corn randomly selects five cans of corn each hour and counts the number of kernels in these cans in order to assess quality.For the first thirty hours the average number of kernels in the 150 cans tested was 245.26.The average range for the thirty samples was 12.45.On the basis of this data:A.Determine the upper and lower control limits for the X-bar chart. B.Determine the upper and lower control limits for the R chart.

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a.(UCL = 245.26 + (3 * 12.45/(2.326 * SQRT(5))) = 245.26 + 7.18 = 252.44
LCL = 245.26 - 7.18 = 238.08)

b.(UCL = 2.114 * 12.45 = 26.32.LCL = 0 * 12.45 = 0.)

Sources of random error in monitoring a production process for quality control purposes include:

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B

A full day's quality control tests (24 points) all fall within one standard deviation of the process mean.Why might you deem the process to be "out of control"?

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Suppose an X-bar chart has a centerline of 10.0 and upper and lower control limits of 16.0 and 4.0 respectively.The sample mean values over the next eight periods are 10.2, 9.3, 11.4, 11.8, 12.7, 14.2, 13.8, and 15.2.Would you conclude that the process is in control during this time frame? If not, which period(s) indicate an out of control process, and which tests are violated?

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If a process is to be sampled once each hour, the precise time within the hour:

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Control limits for the mean are symmetrical around Xˉˉ\bar { \bar { X } } , and control limits for the range around Rˉ\bar { R } are also symmetrical.

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Deming's points discourage inspection for quality control.

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Under what conditions can control test 7 (8 consecutive points outside plus or minus one standard deviation) be applied to the X and Rm control charts for single item sampling?

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Six Sigma refers to plus or minus three standard deviations.

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Both Deming's 14 points and the Six Sigma concept promote risk taking.

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In establishing control limits for Xˉ\bar { X } charts:

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Which of the following is not a reason to prefer single-item sampling to multi-item sampling?

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Which two groups can control process variation?

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Fifteen random samples of size four yield the following statistics:Sample Xˉ\bar { X } R Sample Xˉ\bar { X } R Sample Xˉ\bar { X } R 1 331 8 6 333 4 11 332 6 2 333 5 7 332 13 12 335 7 3 335 8 8 331 5 13 330 7 4 337 7 9 334 6 14 330 5 5 336 9 10 332 9 15 334 6 For these data, determine the upper and lower control limits for the Xˉ\bar { X } and R charts.

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A bowling alley checks the timing of the ball returns daily for four lanes.The times are given in seconds.Create X-bar and R charts.Is the process in control? day\ allay \# 15 17 15 17 17 16 18 21 16 15 14 16 19 16 19 18 15 17 15 20 15 14 14 19 16 18 17 18 18 15 18 20 15 16 15 17 16 16 16 21

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According to the central limit theorem, sample values follow a normal distribution.

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Process variation, the measurable change in the output of a process:

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Walter Shewhart, the developer of control charts, believed quality is associated with consistency of performance.

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Additional tests, beyond observing sample data points falling within the specified control limits, are available.None of these additional tests evaluate:

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