Question 1

Prior to the implementation of total quality management, defective items were ________.

Accepted Answer

A) sold as perfect products 
B) incorporated into a new product 
C) scrapped or reworked 
D) stored indefinitely 
A) sold as perfect products 
B) incorporated into a new product 
C) scrapped or reworked 
D) stored indefinitely

Question 2

A product with the ISO 9001 seal has achieved the highest quality possible.

Accepted Answer

A) True 
 B)False

Question 3

The old method of quality control in the United States believed it was best to test products ________.

Accepted Answer

A) at least 3 times before completion 
B) during the production process 
C) after completion of a product 
D) after every step in the assembly line 
A) at least 3 times before completion 
B) during the production process 
C) after completion of a product 
D) after every step in the assembly line

Question 4

The demand for ________ has grown since advanced technology has become common in factories.

Accepted Answer

A) managers 
B) line workers 
C) sales people 
D) engineers 
A) managers 
B) line workers 
C) sales people 
D) engineers

Question 5

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Accepted Answer

A) True 
 B)False

Question 6

Utility supplies should be a consideration when determining a company location because ________.

Accepted Answer

A) it is almost impossible to find a location near water suitable for business development 
B) it is likely to find inexpensive utilities in remote areas, which reduces operating expenses 
C) it is always smart for businesses to locate near power supply, water and, communications 
D) it is less expensive to locate businesses near inexpensive utility resources 
A) it is almost impossible to find a location near water suitable for business development 
B) it is likely to find inexpensive utilities in remote areas, which reduces operating expenses 
C) it is always smart for businesses to locate near power supply, water and, communications 
D) it is less expensive to locate businesses near inexpensive utility resources

Question 7

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm's production process?

Accepted Answer

A) assimilation engineering 
B) integration engineering 
C) simultaneous engineering 
D) synchronized engineering 
A) assimilation engineering 
B) integration engineering 
C) simultaneous engineering 
D) synchronized engineering

Question 8

A Gantt chart is a tool used by project managers to ________.

Accepted Answer

A) identify the critical path for completing projects 
B) provide a quick and easy visual schedule of progress 
C) measure quality control within each production process 
D) gain ISO certification for a company's manufacturing process 
A) identify the critical path for completing projects 
B) provide a quick and easy visual schedule of progress 
C) measure quality control within each production process 
D) gain ISO certification for a company's manufacturing process

Question 9

In production, scheduling refers to the efficient organization of equipment, facilities, labor, and materials.

Accepted Answer

A) True 
 B)False

Question 10

Sam owns a factory that manufactures screen doors. He is currently thinking about changing his production system. His customers' orders vary from square to round openings and from plain weaving to twilled weaving. Sam also notices that customer demand for wire screens increases in the spring and summer and dwindles during fall and winter. Which type of production system would be BEST for his factory?

Accepted Answer

The demand for Sam's screen doors varies

Question 11

The addition of using robots in production systems has reduced the need for technicians and engineers.

Accepted Answer

A) True 
 B)False

Question 12

A significant aspect of total quality management is catering to the customers' needs and desires.

Accepted Answer

A) True 
 B)False

Question 13

Cost is the only consideration when choosing a supplier.

Accepted Answer

A) True 
 B)False

Question 14

Jeff is part of his company's production management team. His team is responsible for doing all of the following EXCEPT ________.

Accepted Answer

A) determining what to produce and where to locate the facility 
B) determining the size and layout of a facility 
C) identifying business prospects that the company will pursue 
D) identifying what machinery to use to minimize costs 
A) determining what to produce and where to locate the facility 
B) determining the size and layout of a facility 
C) identifying business prospects that the company will pursue 
D) identifying what machinery to use to minimize costs

Question 15

When referring to flexible manufacturing, it is TRUE that it ________.

Accepted Answer

A) relies heavily on labor, since humans are more adaptable and smarter than even the fastest machines 
B) uses machines designed to perform multiple tasks so they can be used to produce a variety of products 
C) achieves its flexibility at the cost of much slower rates of production than mass production techniques 
D) is only possible when using mass production processes since these processes are specifically designed to adapt 
A) relies heavily on labor, since humans are more adaptable and smarter than even the fastest machines 
B) uses machines designed to perform multiple tasks so they can be used to produce a variety of products 
C) achieves its flexibility at the cost of much slower rates of production than mass production techniques 
D) is only possible when using mass production processes since these processes are specifically designed to adapt

Question 16

Darcy is considering opening a factory near a small town in North Dakota. Of the factors listed, the MOST important factor she should consider is ________.

Accepted Answer

A) the number of qualified workers in the community 
B) the average level of education in the community 
C) the cost of living expenses within the community 
D) the weather patterns in the area 
A) the number of qualified workers in the community 
B) the average level of education in the community 
C) the cost of living expenses within the community 
D) the weather patterns in the area

Question 17

The MAIN goal of utilizing a mass customization production system is to ________.

Accepted Answer

A) produce as many identical products as possible in the shortest amount of time 
B) utilize robots to reduce production expenses while achieving customer satisfaction regardless of production cost 
C) produce a customized product that will achieve customer satisfaction regardless of production costs 
D) produce a customized product at almost the rate of mass production while achieving customer satisfaction 
A) produce as many identical products as possible in the shortest amount of time 
B) utilize robots to reduce production expenses while achieving customer satisfaction regardless of production cost 
C) produce a customized product that will achieve customer satisfaction regardless of production costs 
D) produce a customized product at almost the rate of mass production while achieving customer satisfaction

Question 18

________ refers to the value given to finished products.

Accepted Answer

A) Utility 
B) Production management 
C) Facility layout 
D) Facility utility 
A) Utility 
B) Production management 
C) Facility layout 
D) Facility utility

Question 19

Which statement BEST describes the concept of "total quality"?

Accepted Answer

A) Total quality is about reaching a peak level of quality and maintaining it. 
B) Total quality is about building quality into every step of the production process. 
C) Total quality is about shifting the responsibility for quality control to one team. 
D) Total quality is about inspecting products when they are finished. 
A) Total quality is about reaching a peak level of quality and maintaining it. 
B) Total quality is about building quality into every step of the production process. 
C) Total quality is about shifting the responsibility for quality control to one team. 
D) Total quality is about inspecting products when they are finished.

Question 20

________ is a set of principles concerned with reducing waste and improving flow.

Accepted Answer

A) Routing 
B) Quality control 
C) Lean production 
D) Customer-driven production 
A) Routing 
B) Quality control 
C) Lean production 
D) Customer-driven production

Prior to the implementation of total quality management, defective items were ________.

A product with the ISO 9001 seal has achieved the highest quality possible.

The old method of quality control in the United States believed it was best to test products ________.

The demand for ________ has grown since advanced technology has become common in factories.

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Utility supplies should be a consideration when determining a company location because ________.

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm's production process?

A Gantt chart is a tool used by project managers to ________.

In production, scheduling refers to the efficient organization of equipment, facilities, labor, and materials.

The addition of using robots in production systems has reduced the need for technicians and engineers.

A significant aspect of total quality management is catering to the customers' needs and desires.

Cost is the only consideration when choosing a supplier.

Jeff is part of his company's production management team. His team is responsible for doing all of the following EXCEPT ________.

When referring to flexible manufacturing, it is TRUE that it ________.

Darcy is considering opening a factory near a small town in North Dakota. Of the factors listed, the MOST important factor she should consider is ________.

The MAIN goal of utilizing a mass customization production system is to ________.

________ refers to the value given to finished products.

Which statement BEST describes the concept of "total quality"?

________ is a set of principles concerned with reducing waste and improving flow.

Business in the United States

Economics and Banking

Ethics and Social Responsibility

Business in a Global Economy

Entrepreneurs and Small Businesses

Forms of Business Ownership

Functions and Skills of Management

Motivation, Leadership, and Teamwork

Human Resources and Labor Relations

Business Technology: Management Information Systems

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Securities and Investments

Mini E-Commerce

Mini Constructing a Successful Business Plan

Mini Business Communications

Mini Finding Employment

Mini Personal Finance

Filters

Exam 11: Production and Operations Management

Prior to the implementation of total quality management, defective items were ________.

A product with the ISO 9001 seal has achieved the highest quality possible.

The old method of quality control in the United States believed it was best to test products ________.

The demand for ________ has grown since advanced technology has become common in factories.

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Utility supplies should be a consideration when determining a company location because ________.

Which of the following refers to the integration of the computer-aided design and computer-aided manufacturing systems with the aspects of a firm's production process?

A Gantt chart is a tool used by project managers to ________.

In production, scheduling refers to the efficient organization of equipment, facilities, labor, and materials.

The addition of using robots in production systems has reduced the need for technicians and engineers.

A significant aspect of total quality management is catering to the customers' needs and desires.

Cost is the only consideration when choosing a supplier.

Jeff is part of his company's production management team. His team is responsible for doing all of the following EXCEPT ________.

When referring to flexible manufacturing, it is TRUE that it ________.

Darcy is considering opening a factory near a small town in North Dakota. Of the factors listed, the MOST important factor she should consider is ________.

The MAIN goal of utilizing a mass customization production system is to ________.

________ refers to the value given to finished products.

Which statement BEST describes the concept of "total quality"?

________ is a set of principles concerned with reducing waste and improving flow.

Business in the United States

Economics and Banking

Ethics and Social Responsibility

Business in a Global Economy

Entrepreneurs and Small Businesses

Forms of Business Ownership

Functions and Skills of Management

Motivation, Leadership, and Teamwork

Human Resources and Labor Relations

Business Technology: Management Information Systems

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Securities and Investments

Mini E-Commerce

Mini Constructing a Successful Business Plan

Mini Business Communications

Mini Finding Employment

Mini Personal Finance

Filters