Exam 20: Using Social Media and Mobile Marketing to Connect With Consumers
Exam 1: Creating Customer Value, Relationships, and Experiences Through Marketing197 Questions
Exam 2: Developing Successful Marketing Strategies205 Questions
Exam 3: Scanning the Marketing Environment212 Questions
Exam 4: Ethics and Social Responsibility for Sustainable Marketing159 Questions
Exam 5: Consumer Behaviour222 Questions
Exam 6: Understanding Organizations As Customers178 Questions
Exam 7: Reaching Global Markets217 Questions
Exam 8: Marketing Research: From Information to Action134 Questions
Exam 9: Market Segmentation, Targeting, and Positioning221 Questions
Exam 10: Developing New Products and Services221 Questions
Exam 11: Managing Products and Brands240 Questions
Exam 12: Managing Services132 Questions
Exam 13: Pricing Products and Services280 Questions
Exam 14: Managing Marketing Channels and Supply Chains282 Questions
Exam 15: Retailing204 Questions
Exam 16: Integrated Marketing Communications and Direct Marketing211 Questions
Exam 17: Advertising, Sales Promotion, and Public Relations214 Questions
Exam 18: Personal Selling and Sales Management211 Questions
Exam 19: Pulling It All Together: the Strategic Marketing Process199 Questions
Exam 20: Using Social Media and Mobile Marketing to Connect With Consumers163 Questions
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A fixed amount of money paid to the site for every visitor who clicks on an ad and goes from the website to the advertiser's site is referred to as
Free
(Multiple Choice)
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Correct Answer:
B
T-Mobile's 2010 holiday TV ad featuring Chuck Norris unexpectedly surpassed expectations of success by becoming popular not only in the Czech network but in
Neighboring Poland and Slovakia as well. While this started as a marketing
Strategy targeted at a single country, it crossed country boundaries and became a global marketing strategy.
Free
(Multiple Choice)
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Correct Answer:
A
In terms of performance measures, fans are
Free
(Multiple Choice)
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Correct Answer:
B
The website that enables users to send and receive messages up to 140 characters long is
(Multiple Choice)
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What is meant by "convergence" of real and digital worlds? Provide one example.
(Essay)
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All of the following statements about YouTube are true EXCEPT:
(Multiple Choice)
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Pinterest is a content-sharing social network where members share their favourite things on "pinboards." Pinterest members are _________percent women.
(Multiple Choice)
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Figure 20-1
-Based on the social media identified in Figure 20-1, The Sims has a(n)________ degree of self-disclosure than Call of Duty.

(Multiple Choice)
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An example of a performance measure linked to inputs or costs in social media advertising is
(Multiple Choice)
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China has consistently blocked ________ and_______ use by its citizens.
(Multiple Choice)
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Online media where users submit news, photos, and videos-often accompanied by a feedback process to identify "popular" topics-are referred to as
(Multiple Choice)
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The social network that is used solely for sharing videos is
(Multiple Choice)
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YouTube's most watched videos include all of the following EXCEPT:
(Multiple Choice)
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Which important mobile marketing ability is a result of using product bar code or QR codes?
(Multiple Choice)
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"Epicurious" is a website where recipes are posted by the site owner and individual cooks. Using a "four-fork" rating system, users rate and comment on these recipes for ease or difficulty in preparation, the taste of the finished dish, and whether or not they would use the recipe again. What type of social media website is "Epicurious?"
(Multiple Choice)
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Facebook consistently addresses issues related to user privacy because users post personal information to their Facebook accounts and
(Multiple Choice)
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A consumer who is out shopping and searching for a particular product can find the store with the best price by using
(Multiple Choice)
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