Question 1

Which of the following is NOT a phase of the eight-stage model for planned organizational change?

Accepted Answer

A)  train and empower followers to act on the vision 
B)  focus on long-term accomplishments, and reward performance 
C)  consolidate gains by changing the culture, systems, policies, and structures to align with the new vision 
D)  institutionalize the change in the organizational culture 
A)  train and empower followers to act on the vision 
B)  focus on long-term accomplishments, and reward performance 
C)  consolidate gains by changing the culture, systems, policies, and structures to align with the new vision 
D)  institutionalize the change in the organizational culture B

Question 2

Goals are the desired short-term outcomes that an organization seeks to achieve for its various stakeholders.

Accepted Answer

A) True 
 B)False  False

Question 3

Identify the major reasons for resisting change.

Accepted Answer

Change is not a risk-free proposition. Change often brings with it pain and stress. Some people get demoted, reassigned, relocated, or even fired from their jobs. With all of these negative possibilities, the first reaction of most people is to resist any attempts at making a change. Some of the major reasons why people resist change are the threat of one's self-interest, lack of conviction that change is necessary, fear of being manipulated, threat to personal values, lack of confidence that change will succeed, distrust of leadership, and uncertainty. These reasons are further elaborated on in the text.

Question 4

____ is an organization's capability to identify major changes in the external environment and respond promptly.

Accepted Answer

A)  Portfolio agility 
B)  Operational agility 
C)  Strategic agility 
D)  Core competency 
A)  Portfolio agility 
B)  Operational agility 
C)  Strategic agility 
D)  Core competency

Question 5

The second step of the change process, according to the eight-stage model, is for the leader to:

Accepted Answer

A)  form a powerful guiding coalition. 
B)  establish a sense of urgency. 
C)  communicate the vision widely. 
D)  generate short-term wins. 
A)  form a powerful guiding coalition. 
B)  establish a sense of urgency. 
C)  communicate the vision widely. 
D)  generate short-term wins.

Question 6

Explain the relationship between corporate goals and strategies.

Accepted Answer

Goals are the desired outcomes that an o

Question 7

The first step in the strategic management process is strategy formulation.

Accepted Answer

A) True 
 B)False

Question 8

What is the difference between a strategic vision and a mission statement?

Accepted Answer

A strategic vision is an ambitious view

Question 9

A strategic leader should concentrate decision-making power at the executive level rather than spread it throughout the organization.

Accepted Answer

A) True 
 B)False

Question 10

Core competencies are a source of competitive advantage when they are:

Accepted Answer

A)  not easily sustainable. 
B)  hard to imitate. 
C)  rare. 
D)  all of the answers are correct 
A)  not easily sustainable. 
B)  hard to imitate. 
C)  rare. 
D)  all of the answers are correct

Question 11

A strategic vision is a view of the future that is readily attainable.

Accepted Answer

A) True 
 B)False

Question 12

In the three stage model of change, the unfreezing phase is where the actual changes take place.

Accepted Answer

A) True 
 B)False

Question 13

Effective strategy evaluation involves four fundamental activities.

Accepted Answer

A) True 
 B)False

Question 14

A manager announces to his department that a pay cut is being discussed as one option to cut cost and keep prices competitive. Employee reaction to this announcement is negative because they believe management is overpaid and should be the ones taking a pay cut. As one employee puts it, "We should not let them take advantage of us." Which of the following best describes the reason for resisting this change?

Accepted Answer

A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated 
A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated

Question 15

From a humanistic point of view, resistance to change has three dimensions, and fear of loss of position, pay, status, and of the unknown are examples of the ____ dimension.

Accepted Answer

A)  cognitive 
B)  emotional 
C)  behavioral 
D)  all of the answers are correct 
A)  cognitive 
B)  emotional 
C)  behavioral 
D)  all of the answers are correct

Question 16

Based on the business you selected to start in Skill-Development Exercise 1, develop a mission statement for your business.

Accepted Answer

The answer of Based on the business you selected to...

Question 17

A foreign company has just bought your company. As the news spreads concerning the buyout, employees are wondering why the decision to sell and what is known about the foreign buyer. You, as CEO, are trying to address these questions with little success. The employees' resistance is because of which of the following?

Accepted Answer

A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated 
A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated

Question 18

A manager who believes that much of his or her time should be spent focusing on solving day-to-day problems is considered to be which of the following?

Accepted Answer

A)  strategic thinker 
B)  nonstrategic thinker 
A)  strategic thinker 
B)  nonstrategic thinker

Question 19

Describe the role of leadership in successful change implementation.

Accepted Answer

Experts stress the importance of leaders

Question 20

The first step of the eight-stage model of planned organizational change is to develop a compelling vision.

Accepted Answer

A) True 
 B)False

Which of the following is NOT a phase of the eight-stage model for planned organizational change?

Goals are the desired short-term outcomes that an organization seeks to achieve for its various stakeholders.

Identify the major reasons for resisting change.

____ is an organization's capability to identify major changes in the external environment and respond promptly.

The second step of the change process, according to the eight-stage model, is for the leader to:

Explain the relationship between corporate goals and strategies.

The first step in the strategic management process is strategy formulation.

What is the difference between a strategic vision and a mission statement?

A strategic leader should concentrate decision-making power at the executive level rather than spread it throughout the organization.

Core competencies are a source of competitive advantage when they are:

A strategic vision is a view of the future that is readily attainable.

In the three stage model of change, the unfreezing phase is where the actual changes take place.

Effective strategy evaluation involves four fundamental activities.

From a humanistic point of view, resistance to change has three dimensions, and fear of loss of position, pay, status, and of the unknown are examples of the ____ dimension.

Based on the business you selected to start in Skill-Development Exercise 1, develop a mission statement for your business.

A manager who believes that much of his or her time should be spent focusing on solving day-to-day problems is considered to be which of the following?

Describe the role of leadership in successful change implementation.

The first step of the eight-stage model of planned organizational change is to develop a compelling vision.

Who Is a Leader?

Who Is a Leader?

Leadership Ethics and Traits

Leadership Motivation and Behavior

Contingency Theories in Leadership

Influencing: Politics, Power, Negotiation, and Networking

Coaching, Communication, and Conflict Skills

Followership and Leader-Member Exchange

Self-Managed Teams and Team Leadership

Transformational and Charismatic Leadership

Leadership of Ethics, Diversity, and Culture

The Learning Organization and Crisis Leadership

Filters

Exam 11: Change Management and Strategic Leadership

Which of the following is NOT a phase of the eight-stage model for planned organizational change?

Goals are the desired short-term outcomes that an organization seeks to achieve for its various stakeholders.

Identify the major reasons for resisting change.

____ is an organization's capability to identify major changes in the external environment and respond promptly.

The second step of the change process, according to the eight-stage model, is for the leader to:

Explain the relationship between corporate goals and strategies.

The first step in the strategic management process is strategy formulation.

What is the difference between a strategic vision and a mission statement?

A strategic leader should concentrate decision-making power at the executive level rather than spread it throughout the organization.

Core competencies are a source of competitive advantage when they are:

A strategic vision is a view of the future that is readily attainable.

In the three stage model of change, the unfreezing phase is where the actual changes take place.

Effective strategy evaluation involves four fundamental activities.

From a humanistic point of view, resistance to change has three dimensions, and fear of loss of position, pay, status, and of the unknown are examples of the ____ dimension.

Based on the business you selected to start in Skill-Development Exercise 1, develop a mission statement for your business.

A manager who believes that much of his or her time should be spent focusing on solving day-to-day problems is considered to be which of the following?

Describe the role of leadership in successful change implementation.

The first step of the eight-stage model of planned organizational change is to develop a compelling vision.

Who Is a Leader?

Who Is a Leader?

Leadership Ethics and Traits

Leadership Motivation and Behavior

Contingency Theories in Leadership

Influencing: Politics, Power, Negotiation, and Networking

Coaching, Communication, and Conflict Skills

Followership and Leader-Member Exchange

Self-Managed Teams and Team Leadership

Transformational and Charismatic Leadership

Leadership of Ethics, Diversity, and Culture

The Learning Organization and Crisis Leadership

Filters