Exam 11: Change Management and Strategic Leadership

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Effective strategic leaders develop strategies that:

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Resistance to change is more likely to succeed if the forces resisting the change are stronger than the forces driving the need for change. Describe some of the specific tactics that resisters would employ to thwart change efforts.

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Write an inspiring mission statement for an organization you work or worked for. If the company has one, you may use it or revise it. Explain the core values and core purpose of your mission statement.

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Describe the role of leadership in successful change implementation.

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Learning anxiety is the feeling that unless an organization makes a change, it is going to be out of business or fail to achieve some important goals.

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What are the phases of the eight-stage model for planned change?

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To overcome resistance to change, effective managers must think in terms of people actions rather than task actions.

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Give an example of when you were resistant to change. Be sure to identify your resistance by one of the seven reasons in Exhibit 11.3.

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Based on the business you selected to start in Skill-Development Exercise 1, what would be some of your strengths and weaknesses, opportunities and threats, compared to your competitors?

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In the three stage model of change, the ____ phase is the same as Kotter's step of establishing a sense of urgency.

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A leader who believes that a company cannot reach its full potential without an inspiring vision is more likely to be which of the following?

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A mission statement provides the foundation for developing an organization's vision statement, which describes the general purpose of the organization.

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The effective strategist must be capable of which of the following?

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Discuss how an organization's objectives may affect its search for opportunities.

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Think of your college or university. Prepare a SWOT analysis that identifies one opportunity and one threat facing your institution in the next five years. Also identify a strength and weakness that you think your institution has.

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Strategy ____ has been described as the most important and most difficult part of the strategic management process.

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To reduce employees' resistance to change, change agents need to pay attention to the five Ps, which include

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Examples of the "S" in SWOT analysis are brand name, reputation, and patents.

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The supervisor of the printing shop has just announced that the company will buy new machines to replace the old ones. The word through the grapevine is that workers are not very receptive to this change because they believe new machines will need fewer operators. You have just returned from a workshop on change and resistance to change. Which of the following best describes the reason for resisting this change?

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What is the difference between people-oriented and task-oriented strategies for minimizing resistance to change?

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