Question 1

_____ are part of any group, and can be described in terms of status, power, control, as well as role, function, or viewpoint.

Accepted Answer

Relationships

Question 2

The role of the _____ involves suggesting new ideas or new ways of looking at the problem.

Accepted Answer

A)  recognition seeker 
B)  coordinator 
C)  initiator-coordinator 
D)  special-interest pleader 
E)  elaborator 
A)  recognition seeker 
B)  coordinator 
C)  initiator-coordinator 
D)  special-interest pleader 
E)  elaborator C

Question 3

In social media, _____ are theme-based Web sites that gather a community of individuals dedicated to a common interest.

Accepted Answer

forums

Question 4

"Devil's advocate" thinking may hamper the production of the team.

Accepted Answer

A) True 
 B)False

Question 5

Groups can reach the adjourning stage without having achieved success.

Accepted Answer

A) True 
 B)False

Question 6

According to Tuckman's linear model of group development, this stage is also called the orientation stage.

Accepted Answer

A)  Forming 
B)  Storming 
C)  Norming 
D)  Performing 
E)  Adjourning 
A)  Forming 
B)  Storming 
C)  Norming 
D)  Performing 
E)  Adjourning

Question 7

A cost-benefit analysis is conducted to help:

Accepted Answer

A)  implement a solution. 
B)  establish criteria. 
C)  consider possible solutions to the problem. 
D)  decide on a solution. 
E)  follow up on a solution. 
A)  implement a solution. 
B)  establish criteria. 
C)  consider possible solutions to the problem. 
D)  decide on a solution. 
E)  follow up on a solution.

Question 8

Pitch refers to the frequency, high or low, of your voice.

Accepted Answer

A) True 
 B)False

Question 9

_____ members pull back, contribute less, and start to see themselves as separate from the group.

Accepted Answer

A)  New group 
B)  Divergent group 
C)  Marginal group 
D)  Full 
E)  Potential 
A)  New group 
B)  Divergent group 
C)  Marginal group 
D)  Full 
E)  Potential

Question 10

_____ refers to the way a word or phrase sounds when stated orally.

Accepted Answer

A)  Lexis 
B)  Expression 
C)  Vocabulary 
D)  Elocution 
E)  Pronunciation 
A)  Lexis 
B)  Expression 
C)  Vocabulary 
D)  Elocution 
E)  Pronunciation

Question 11

A _____ refers to a two-person relationship.

Accepted Answer

A)  duplex 
B)  monad 
C)  binary 
D)  squad 
E)  dyad 
A)  duplex 
B)  monad 
C)  binary 
D)  squad 
E)  dyad

Question 12

The democratic leader involves the group in the decision-making process.

Accepted Answer

A) True 
 B)False

Question 13

Some groups may be assembled at work to solve problems, and once the challenge has been resolved, they dissolve into previous or yet to be determined groups.

Accepted Answer

A) True 
 B)False

Question 14

"Sales are off, our numbers are down, and we need more customers." This is an example of a problem that has been precisely defined.

Accepted Answer

A) True 
 B)False

Question 15

An) _____ serves as a teacher, motivator, and keeper of the goals of the group.

Accepted Answer

A)  emergent leader 
B)  leader-as-technician 
C)  leader-as-conductor 
D)  leader-as-coach 
E)  democratic leader 
A)  emergent leader 
B)  leader-as-technician 
C)  leader-as-conductor 
D)  leader-as-coach 
E)  democratic leader

Question 16

A sales team may be classified as a:

Accepted Answer

A)  reference group. 
B)  primary group. 
C)  secondary group. 
D)  dyad. 
E)  pairing. 
A)  reference group. 
B)  primary group. 
C)  secondary group. 
D)  dyad. 
E)  pairing.

Question 17

As a _____ member, your level of acceptance will increase as you begin learning the groups' rules, spoken and unspoken.

Accepted Answer

A)  new group 
B)  divergent group 
C)  marginal group 
D)  full 
E)  potential 
A)  new group 
B)  divergent group 
C)  marginal group 
D)  full 
E)  potential

Question 18

A leader-as-technician role often occurs when we have skills that others do not.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is not true regarding minutes at a business meeting?

Accepted Answer

A)  Minutes are a written document that serves to record interactions and can provide an opportunity for clarification. 
B)  Minutes often appear as the agenda with notes in relation to actions taken during the meeting. 
C)  Minutes also provide specific indications of who is responsible for what before the next meeting. 
D)  Once noted down, minutes of the meeting are permanent and cannot be altered. 
E)  Normally minutes are sent within a week of the meeting if it is a monthly event. 
A)  Minutes are a written document that serves to record interactions and can provide an opportunity for clarification. 
B)  Minutes often appear as the agenda with notes in relation to actions taken during the meeting. 
C)  Minutes also provide specific indications of who is responsible for what before the next meeting. 
D)  Once noted down, minutes of the meeting are permanent and cannot be altered. 
E)  Normally minutes are sent within a week of the meeting if it is a monthly event.

Question 20

Since the possibility of overlapping and competing viewpoints and perspectives exists, a group will experience an) _____ stage.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning 
A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning

_____ are part of any group, and can be described in terms of status, power, control, as well as role, function, or viewpoint.

The role of the _____ involves suggesting new ideas or new ways of looking at the problem.

In social media, _____ are theme-based Web sites that gather a community of individuals dedicated to a common interest.

"Devil's advocate" thinking may hamper the production of the team.

Groups can reach the adjourning stage without having achieved success.

According to Tuckman's linear model of group development, this stage is also called the orientation stage.

A cost-benefit analysis is conducted to help:

Pitch refers to the frequency, high or low, of your voice.

_____ members pull back, contribute less, and start to see themselves as separate from the group.

_____ refers to the way a word or phrase sounds when stated orally.

A _____ refers to a two-person relationship.

The democratic leader involves the group in the decision-making process.

Some groups may be assembled at work to solve problems, and once the challenge has been resolved, they dissolve into previous or yet to be determined groups.

"Sales are off, our numbers are down, and we need more customers." This is an example of a problem that has been precisely defined.

An) _____ serves as a teacher, motivator, and keeper of the goals of the group.

A sales team may be classified as a:

As a _____ member, your level of acceptance will increase as you begin learning the groups' rules, spoken and unspoken.

A leader-as-technician role often occurs when we have skills that others do not.

Which of the following statements is not true regarding minutes at a business meeting?

Since the possibility of overlapping and competing viewpoints and perspectives exists, a group will experience an) _____ stage.

Effective Business Communication

Delivering Your Message

Understanding Your Audience

Effective Business Writing

Writing Preparation

Writing

Revising and Presenting Your Writing

Feedback in the Writing Process

Business Writing in Action

Developing Business Presentations

Nonverbal Delivery

Organization and Outlines

Presentations to Inform

Presentations to Persuade

Business Presentations in Action

Intrapersonal and Interpersonal Business Communication

Negative News and Crisis Communication

Intercultural and International Business Communication

Communicating for Employment

Filters

Exam 20: Group Communication, Teamwork, and Leadership

_____ are part of any group, and can be described in terms of status, power, control, as well as role, function, or viewpoint.

The role of the _____ involves suggesting new ideas or new ways of looking at the problem.

In social media, _____ are theme-based Web sites that gather a community of individuals dedicated to a common interest.

"Devil's advocate" thinking may hamper the production of the team.

Groups can reach the adjourning stage without having achieved success.

According to Tuckman's linear model of group development, this stage is also called the orientation stage.

A cost-benefit analysis is conducted to help:

Pitch refers to the frequency, high or low, of your voice.

_____ members pull back, contribute less, and start to see themselves as separate from the group.

_____ refers to the way a word or phrase sounds when stated orally.

A _____ refers to a two-person relationship.

The democratic leader involves the group in the decision-making process.

Some groups may be assembled at work to solve problems, and once the challenge has been resolved, they dissolve into previous or yet to be determined groups.

"Sales are off, our numbers are down, and we need more customers." This is an example of a problem that has been precisely defined.

An) _____ serves as a teacher, motivator, and keeper of the goals of the group.

A sales team may be classified as a:

As a _____ member, your level of acceptance will increase as you begin learning the groups' rules, spoken and unspoken.

A leader-as-technician role often occurs when we have skills that others do not.

Which of the following statements is not true regarding minutes at a business meeting?

Since the possibility of overlapping and competing viewpoints and perspectives exists, a group will experience an) _____ stage.

Effective Business Communication

Delivering Your Message

Understanding Your Audience

Effective Business Writing

Writing Preparation

Writing

Revising and Presenting Your Writing

Feedback in the Writing Process

Business Writing in Action

Developing Business Presentations

Nonverbal Delivery

Organization and Outlines

Presentations to Inform

Presentations to Persuade

Business Presentations in Action

Intrapersonal and Interpersonal Business Communication

Negative News and Crisis Communication

Intercultural and International Business Communication

Communicating for Employment

Filters