Question 1

List and define the six maxims of politeness identified by linguist Geoffrey Leech.

Accepted Answer

The six maxims are 1) the maxim of tact, which helps to maintain the other's autonomy or negative face; 2) the maxim of generosity, which helps to confirm the other person's importance; 3) the maxim of approbation, which refers to praising someone or complimenting the person in some way; 4) the maxim of modesty, which minimizes any praise or compliments you might receive; 5) the maxim of agreement, which refers to your seeking out areas of agreement and expressing them; and 6) the maxim of sympathy, which refers to the expression of understanding, sympathy, empathy, supportiveness, and the like, for the other person.

Question 2

Questions such as, "How are you?" "What major are you?" and "You're ready for the exam?" are all examples of __________.

Accepted Answer

A)  expressiveness 
B)  small talk 
C)  advising 
D)  introductions 
A)  expressiveness 
B)  small talk 
C)  advising 
D)  introductions B

Question 3

________cues are used to communicate various types of information back to the speaker without assuming the role of speaker.

Accepted Answer

Back-channeling

Question 4

Part of the maxim of _________is using words that the listener will understand.

Accepted Answer

A)  quantity 
B)  quality 
C)  relation 
D)  manner 
A)  quantity 
B)  quality 
C)  relation 
D)  manner

Question 5

The______ functions as a way of relating to another person positively and immediately.

Accepted Answer

A)  apology 
B)  compliment 
C)  advice 
D)  excuse 
A)  apology 
B)  compliment 
C)  advice 
D)  excuse

Question 6

The general conversational principle of__________ includes the maxim of quantity and the maxim of quality.

Accepted Answer

The answer of The general conversational principle of__________ includes the...

Question 7

When we appear less inhibited in online communication than in face-to-face communication, this is referred to as an)_________ .

Accepted Answer

disinhibit

Question 8

Self-disclosure always involves which of the following?

Accepted Answer

A)  interpersonal communication 
B)  embarrassing or private information 
C)  at least one other individual 
D)  nonverbal communication 
A)  interpersonal communication 
B)  embarrassing or private information 
C)  at least one other individual 
D)  nonverbal communication

Question 9

A smile or a kiss may serve as an opening to a conversation.

Accepted Answer

A) True 
 B)False

Question 10

To settle the crowd and get down to business, Carl says, "Okay folks, let's get this meeting started." This is an example of _________.

Accepted Answer

A)  feedforward 
B)  a self-reference 
C)  feedback 
D)  a closing 
A)  feedforward 
B)  a self-reference 
C)  feedback 
D)  a closing

Question 11

When delivering advice to another individual, it is suggested that the advice giver must________ .

Accepted Answer

A)  apologize and excuse 
B)  be forceful and clear 
C)  listen and empathize 
D)  offer absolutes 
A)  apologize and excuse 
B)  be forceful and clear 
C)  listen and empathize 
D)  offer absolutes

Question 12

What is the purpose of small talk? What types of topics are most appropriate for it? Provide a few examples.

Accepted Answer

Small talk can be used to preface a big

Question 13

An interruption in a conversation is an attempt to___________ .

Accepted Answer

A)  express understanding or sympathy 
B)  assert power or control 
C)  correct an error 
D)  acknowledge the speaker's importance 
A)  express understanding or sympathy 
B)  assert power or control 
C)  correct an error 
D)  acknowledge the speaker's importance

Question 14

The first step in introducing yourself to someone is to__________ .

Accepted Answer

A)  ask a question 
B)  state your full name 
C)  make eye contact 
D)  extend your hand 
A)  ask a question 
B)  state your full name 
C)  make eye contact 
D)  extend your hand

Question 15

Each person is both a speaker and a listener, a sender and a receiver, in dialogue.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is the best example of phatic communication?

Accepted Answer

A)  "You are incorrect." 
B)  "What's the problem?" 
C)  "Hi, how are you today?" 
D)  "I will follow up on that." 
A)  "You are incorrect." 
B)  "What's the problem?" 
C)  "Hi, how are you today?" 
D)  "I will follow up on that."

Question 17

In self-disclosure, you reveal information about ____to ________.

Accepted Answer

A)  another person; yourself 
B)  another person; another person 
C)  yourself; another person 
D)  yourself; yourself 
A)  another person; yourself 
B)  another person; another person 
C)  yourself; another person 
D)  yourself; yourself

Question 18

Madison gets annoyed when her friend Susannah rambles on and on about every individual question on the test when she only asked Susannah about how she did overall on the test. Susannah is violating the maxim of_________ .

Accepted Answer

A)  quality 
B)  quantity 
C)  manner 
D)  relation 
A)  quality 
B)  quantity 
C)  manner 
D)  relation

Question 19

The first step in initiating a conversation should involve ________.

Accepted Answer

A)  stating the business 
B)  indicating cooperation 
C)  making a request 
D)  giving a greeting or opening 
A)  stating the business 
B)  indicating cooperation 
C)  making a request 
D)  giving a greeting or opening

Question 20

Maxims of tact, generosity, approbation, and modesty are all part of the conversational_________ .

Accepted Answer

A)  principle of process 
B)  principle of cooperation 
C)  principle of dialogue 
D)  principle of politeness 
A)  principle of process 
B)  principle of cooperation 
C)  principle of dialogue 
D)  principle of politeness

List and define the six maxims of politeness identified by linguist Geoffrey Leech.

Questions such as, "How are you?" "What major are you?" and "You're ready for the exam?" are all examples of __________.

________cues are used to communicate various types of information back to the speaker without assuming the role of speaker.

Part of the maxim of _________is using words that the listener will understand.

The______ functions as a way of relating to another person positively and immediately.

The general conversational principle of__________ includes the maxim of quantity and the maxim of quality.

When we appear less inhibited in online communication than in face-to-face communication, this is referred to as an)_________ .

Self-disclosure always involves which of the following?

A smile or a kiss may serve as an opening to a conversation.

To settle the crowd and get down to business, Carl says, "Okay folks, let's get this meeting started." This is an example of _________.

When delivering advice to another individual, it is suggested that the advice giver must________ .

What is the purpose of small talk? What types of topics are most appropriate for it? Provide a few examples.

An interruption in a conversation is an attempt to___________ .

The first step in introducing yourself to someone is to__________ .

Each person is both a speaker and a listener, a sender and a receiver, in dialogue.

Which of the following is the best example of phatic communication?

In self-disclosure, you reveal information about to ____.

Madison gets annoyed when her friend Susannah rambles on and on about every individual question on the test when she only asked Susannah about how she did overall on the test. Susannah is violating the maxim of_________ .

The first step in initiating a conversation should involve ________.

Maxims of tact, generosity, approbation, and modesty are all part of the conversational_________ .

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others

Verbal Messages

Nonverbal Messages

Listening

Emotional Messages

Interpersonal Relationship Stages, Communication, and Theories

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 8: Conversational Messages

List and define the six maxims of politeness identified by linguist Geoffrey Leech.

Questions such as, "How are you?" "What major are you?" and "You're ready for the exam?" are all examples of __________.

________cues are used to communicate various types of information back to the speaker without assuming the role of speaker.

Part of the maxim of _________is using words that the listener will understand.

The______ functions as a way of relating to another person positively and immediately.

The general conversational principle of__________ includes the maxim of quantity and the maxim of quality.

When we appear less inhibited in online communication than in face-to-face communication, this is referred to as an)_________ .

Self-disclosure always involves which of the following?

A smile or a kiss may serve as an opening to a conversation.

To settle the crowd and get down to business, Carl says, "Okay folks, let's get this meeting started." This is an example of _________.

When delivering advice to another individual, it is suggested that the advice giver must________ .

What is the purpose of small talk? What types of topics are most appropriate for it? Provide a few examples.

An interruption in a conversation is an attempt to___________ .

The first step in introducing yourself to someone is to__________ .

Each person is both a speaker and a listener, a sender and a receiver, in dialogue.

Which of the following is the best example of phatic communication?

In self-disclosure, you reveal information about ____to ________.

Madison gets annoyed when her friend Susannah rambles on and on about every individual question on the test when she only asked Susannah about how she did overall on the test. Susannah is violating the maxim of_________ .

The first step in initiating a conversation should involve ________.

Maxims of tact, generosity, approbation, and modesty are all part of the conversational_________ .

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others

Verbal Messages

Nonverbal Messages

Listening

Emotional Messages

Interpersonal Relationship Stages, Communication, and Theories

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

In self-disclosure, you reveal information about to ____.