Exam 8: Conversational Messages

Individuals in some cultures practice the________ , which means that you avoid taking credit for some accomplishment or make less of some ability or talent you have.

__________are explanations that are designed to reduce any negative reactions to what you've said or done in order to maintain your positive image.

Briefly explain the five-stage model of conversation.

According to research, in the United States, an effective excuse should___________ .

In the meeting about improving work flow, Frank's boss goes on and on and never lets anyone else speak. Frank's boss is demonstrating _________.

Cupping your hand near your ear to indicate that you can't adequately hear the speaker is an example of ___________.

Distinguish between turn-maintaining and turn-yielding cues. Discuss their importance in conversation.

_______means communicating information about yourself to another person.

Explain the rewards and dangers of self-disclosure, and list the guidelines for self- disclosing to others.