Question 1

The use of knowledge technology should result in an):

Accepted Answer

A) greater reliance on mainframe computers. 
B) increase in the number of firms using spreadsheet software. 
C) reduction in the amount of time managers spend searching for relevant information. 
D) taller organization as firms hire more information specialists to handle the increased flow of information. 
A) greater reliance on mainframe computers. 
B) increase in the number of firms using spreadsheet software. 
C) reduction in the amount of time managers spend searching for relevant information. 
D) taller organization as firms hire more information specialists to handle the increased flow of information. C

Question 2

During the 1980s business technology became known as:

Accepted Answer

A) data processing. 
B) knowledge management. 
C) information systems. 
D) personal computing. 
A) data processing. 
B) knowledge management. 
C) information systems. 
D) personal computing. C

Question 3

Gregory Bowman is a manager who wants to be well informed.Like many managers,however,he is often overwhelmed by information overload.Which of the following would probably be the most useful first step for Gregory to take in order to deal with this problem?

Accepted Answer

A) Hire an assistant to summarize all of the information for him 
B) Identify four or five key goals and eliminate information that is not relevant to those goals 
C) Purchase hardware and software that will process the information more efficiently 
D) Establish a "time budget" with a specified time period set aside each day for reading reports,studies and other sources of information 
A) Hire an assistant to summarize all of the information for him 
B) Identify four or five key goals and eliminate information that is not relevant to those goals 
C) Purchase hardware and software that will process the information more efficiently 
D) Establish a "time budget" with a specified time period set aside each day for reading reports,studies and other sources of information B

Question 4

Information technology has changed the staffing and customer relations of businesses.

Accepted Answer

A) True 
 B)False

Question 5

Redundancy is one of the four characteristics of useful information.

Accepted Answer

A) True 
 B)False

Question 6

One problem with telecommuting is that it can cause workers to feel like they are isolated and left out of the office loop.

Accepted Answer

A) True 
 B)False

Question 7

The experiences of the past several decades show that,while improvements in technology frequently enhance the efficiency of basic business operations,such improvements never actually change the fundamental way that businesses operate.

Accepted Answer

A) True 
 B)False

Question 8

The Critical Infrastructure Protection Board was established after the terrorist attacks of September 11,2001 as part of the Office of Homeland Security.

Accepted Answer

A) True 
 B)False

Question 9

The advantages of electronic data interchange are no longer limited to large companies,because even small firms can exchange and process data such as orders,invoices,and payments using:

Accepted Answer

A) groupware. 
B) an extranet. 
C) spreadsheet software. 
D) integrated software suites. 
A) groupware. 
B) an extranet. 
C) spreadsheet software. 
D) integrated software suites.

Question 10

Moore's Law says that the capacity of computer chips doubles every year or so.

Accepted Answer

A) True 
 B)False

Question 11

Jimmy Bartlett just got some computer software free of charge.When he installed the program and ran it the first time,it displayed a copyright notice and a message saying that he could use the software for thirty days with no charge,but should send $40 to the software developer if he continues using the program after the trial period.The type of software Jimmy is using is known as shareware.

Accepted Answer

A) True 
 B)False

Question 12

The key difference between an intranet and an extranet is that an intranet:

Accepted Answer

A) uses technology based on current Internet standards,while an extranet uses technology based on Internet2. 
B) uses public lines to transmit information,but an extranet uses private lines. 
C) is closed to public access,while an extranet allows selected outsiders access to the network. 
D) allows many different organizations to share data and resources,while an extranet is limited to only two organizations. 
A) uses technology based on current Internet standards,while an extranet uses technology based on Internet2. 
B) uses public lines to transmit information,but an extranet uses private lines. 
C) is closed to public access,while an extranet allows selected outsiders access to the network. 
D) allows many different organizations to share data and resources,while an extranet is limited to only two organizations.

Question 13

Since 1988,Bigbux National Bank has tried to make use of new technologies to expand the services it offers to its customers.For example,depositors can obtain updated financial information about their accounts and handle certain types of transactions whenever they wish simply by visiting the bank's website and providing a user name and password.The type of technology Bigbux National Bank uses to provide these services is known as:

Accepted Answer

A) data processing. 
B) systems processing. 
C) information technology. 
D) knowledge processing. 
A) data processing. 
B) systems processing. 
C) information technology. 
D) knowledge processing.

Question 14

In the late 1980s and early 1990s,businesses began to emphasize finding ways to employ new technologies to improve existing methods of doing business.

Accepted Answer

A) True 
 B)False

Question 15

Information is data that has been processed and organized so that it can be used for managerial decision-making.

Accepted Answer

A) True 
 B)False

Question 16

Initially,the very-high-speed backbone network service was set up to connect government supercomputer centers with a select group of universities.

Accepted Answer

A) True 
 B)False

Question 17

The increasing use of computer networks has made computer security more complicated.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements about computer viruses is most accurate?

Accepted Answer

A) Viruses could be completely eliminated if people would quit sharing "infected" diskettes. 
B) Wild rumors and sloppy reporting have exaggerated the threat computer viruses pose to typical computer users.Almost all real-world computer viruses turn out to be harmless practical jokes. 
C) The Internet contains built-in safeguards that prevent programs with viruses from being downloaded. 
D) Although antivirus software can help identify and eliminate known viruses,the software must be updated frequently to remain effective. 
A) Viruses could be completely eliminated if people would quit sharing "infected" diskettes. 
B) Wild rumors and sloppy reporting have exaggerated the threat computer viruses pose to typical computer users.Almost all real-world computer viruses turn out to be harmless practical jokes. 
C) The Internet contains built-in safeguards that prevent programs with viruses from being downloaded. 
D) Although antivirus software can help identify and eliminate known viruses,the software must be updated frequently to remain effective.

Question 19

A company can use an)__________ to prevent unauthorized outsiders from accessing information on its intranet.

Accepted Answer

A) firewall 
B) disconnector 
C) entry sentry 
D) tripwire 
A) firewall 
B) disconnector 
C) entry sentry 
D) tripwire

Question 20

There are sites on the Internet that provide web surfers with easy access to personal information about other people.

Accepted Answer

A) True 
 B)False

Exam 22: Using Technology to Manage Information

The use of knowledge technology should result in an):

During the 1980s business technology became known as:

Gregory Bowman is a manager who wants to be well informed.Like many managers,however,he is often overwhelmed by information overload.Which of the following would probably be the most useful first step for Gregory to take in order to deal with this problem?

Information technology has changed the staffing and customer relations of businesses.

Redundancy is one of the four characteristics of useful information.

One problem with telecommuting is that it can cause workers to feel like they are isolated and left out of the office loop.

The experiences of the past several decades show that,while improvements in technology frequently enhance the efficiency of basic business operations,such improvements never actually change the fundamental way that businesses operate.

The Critical Infrastructure Protection Board was established after the terrorist attacks of September 11,2001 as part of the Office of Homeland Security.

The advantages of electronic data interchange are no longer limited to large companies,because even small firms can exchange and process data such as orders,invoices,and payments using:

Moore's Law says that the capacity of computer chips doubles every year or so.

The key difference between an intranet and an extranet is that an intranet:

In the late 1980s and early 1990s,businesses began to emphasize finding ways to employ new technologies to improve existing methods of doing business.

Information is data that has been processed and organized so that it can be used for managerial decision-making.

Initially,the very-high-speed backbone network service was set up to connect government supercomputer centers with a select group of universities.

The increasing use of computer networks has made computer security more complicated.

Which of the following statements about computer viruses is most accurate?

A company can use an)__________ to prevent unauthorized outsiders from accessing information on its intranet.

There are sites on the Internet that provide web surfers with easy access to personal information about other people.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Managing Risk

Managing Personal Finances

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