Question 1

The two major influences on the growth of unions in the U.S.were:

Accepted Answer

A) population growth;the agrarian economy 
B) the agrarian economy;the Taft-Hartley Act 
C) the Taft-Hartley Act;support of management 
D) laws that supported unionizing;public opinion 
A) population growth;the agrarian economy 
B) the agrarian economy;the Taft-Hartley Act 
C) the Taft-Hartley Act;support of management 
D) laws that supported unionizing;public opinion D

Question 2

The Taft-Hartley Act:

Accepted Answer

A) established the first minimum wage. 
B) allowed individual states to pass right-to-work laws prohibiting compulsory union membership. 
C) required management to bargain in good faith with union representatives. 
D) set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers. 
A) established the first minimum wage. 
B) allowed individual states to pass right-to-work laws prohibiting compulsory union membership. 
C) required management to bargain in good faith with union representatives. 
D) set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers. B

Question 3

Although workers and managers often know that their firm has a policy against sexual harassment,they seldom have a clear understanding of what the policy actually says.

Accepted Answer

A) True 
 B)False  True

Question 4

The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

Accepted Answer

A) True 
 B)False

Question 5

Over the next decade costs associated with elder care are likely to have a much smaller impact on businesses than child-care costs.

Accepted Answer

A) True 
 B)False

Question 6

Dr.Kwan,a professor at a local university,has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is an):

Accepted Answer

A) arbitrator. 
B) mediator. 
C) fact finder. 
D) shop steward. 
A) arbitrator. 
B) mediator. 
C) fact finder. 
D) shop steward.

Question 7

The vast majority of grievances filed by union members are negotiated and resolved by shop stewards and supervisory managers.

Accepted Answer

A) True 
 B)False

Question 8

Over the past several decades unions have:

Accepted Answer

A) always placed the greatest emphasis on increasing wages and benefits. 
B) frequently changed objectives as the result of shifts in social and economic conditions. 
C) frequently taken global competition into account. 
D) consistently favored policies that would move the U.S.economy toward a command system. 
A) always placed the greatest emphasis on increasing wages and benefits. 
B) frequently changed objectives as the result of shifts in social and economic conditions. 
C) frequently taken global competition into account. 
D) consistently favored policies that would move the U.S.economy toward a command system.

Question 9

Management at Enomoto Enterprises has assigned Alberto to work at two different facilities,which will require him to commute an extra 25 miles on the days he must work at both plants.Alberto believes that the negotiated labor-management agreement requires the company to reimburse him for the extra mileage he has to drive.Management disagrees.Alberto has decided to file a charge that management is not abiding by the terms of the negotiated agreement.Alberto's complaint is called a grievance.

Accepted Answer

A) True 
 B)False

Question 10

The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

Accepted Answer

A) True 
 B)False

Question 11

A bargaining zone is the time period during which a third party is used to reach agreement on union disputes.

Accepted Answer

A) True 
 B)False

Question 12

One goal of the Landrum-Griffin Act was to:

Accepted Answer

A) firmly establish the right of unions to engage in collective bargaining. 
B) set up the means by which unions could be certified as bargaining agents for workers. 
C) clean up the corrupt practices of unions. 
D) prevent employees engaged in providing critical services such as health care or police protection from going out on strike. 
A) firmly establish the right of unions to engage in collective bargaining. 
B) set up the means by which unions could be certified as bargaining agents for workers. 
C) clean up the corrupt practices of unions. 
D) prevent employees engaged in providing critical services such as health care or police protection from going out on strike.

Question 13

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $9.2 million,compared to a little more than $40,000 that the average worker was compensated.

Accepted Answer

A) True 
 B)False

Question 14

One of the things that labor is interested in is fair and competent management.

Accepted Answer

A) True 
 B)False

Question 15

Once a union is certified to represent a group of workers,decertification is not a consideration or future possibility.

Accepted Answer

A) True 
 B)False

Question 16

The main goal of the Knights of Labor was to:

Accepted Answer

A) promote world peace through the creation of a brotherhood and sisterhood of workers in all nations. 
B) gain political power and restructure the U.S.economy. 
C) form an organization that would protect the benefits of retired workers. 
D) promote a better public education system. 
A) promote world peace through the creation of a brotherhood and sisterhood of workers in all nations. 
B) gain political power and restructure the U.S.economy. 
C) form an organization that would protect the benefits of retired workers. 
D) promote a better public education system.

Question 17

A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

Accepted Answer

A) True 
 B)False

Question 18

In the Making Ethical Decisions box,students are asked to consider what they would do if they had the opportunity to be employed as a strikebreaker,at a company where friends and family were currently out of work and on strike.If they choose to do so,they are immediately hired as full-time workers.

Accepted Answer

A) True 
 B)False

Question 19

The __________ guaranteed the rights of individual union members when dealing with their union.

Accepted Answer

A) Wagner Act 
B) Landrum-Griffin Act 
C) Norris-LaGuardia Act 
D) Taft-Hartley Act 
A) Wagner Act 
B) Landrum-Griffin Act 
C) Norris-LaGuardia Act 
D) Taft-Hartley Act

Question 20

In its early years,the AFL American Federation of Labor)limited its membership to skilled workers.

Accepted Answer

A) True 
 B)False

Exam 12: Dealing With Union and Employeemanagement Issues

The two major influences on the growth of unions in the U.S.were:

The Taft-Hartley Act:

Although workers and managers often know that their firm has a policy against sexual harassment,they seldom have a clear understanding of what the policy actually says.

The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

Over the next decade costs associated with elder care are likely to have a much smaller impact on businesses than child-care costs.

The vast majority of grievances filed by union members are negotiated and resolved by shop stewards and supervisory managers.

Over the past several decades unions have:

The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

A bargaining zone is the time period during which a third party is used to reach agreement on union disputes.

One goal of the Landrum-Griffin Act was to:

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $9.2 million,compared to a little more than $40,000 that the average worker was compensated.

One of the things that labor is interested in is fair and competent management.

Once a union is certified to represent a group of workers,decertification is not a consideration or future possibility.

The main goal of the Knights of Labor was to:

A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

In the Making Ethical Decisions box,students are asked to consider what they would do if they had the opportunity to be employed as a strikebreaker,at a company where friends and family were currently out of work and on strike.If they choose to do so,they are immediately hired as full-time workers.

The __________ guaranteed the rights of individual union members when dealing with their union.

In its early years,the AFL American Federation of Labor)limited its membership to skilled workers.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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