Exam 3: The Internal Organization: Resources, Capabilities, Core Competencies, and Competitive Advantages
Exam 1: Strategic Management and Strategic Competitivenes140 Questions
Exam 2: The External Environment: Opportunities, Threats, Industry Competition, and Competitor Analysis.147 Questions
Exam 3: The Internal Organization: Resources, Capabilities, Core Competencies, and Competitive Advantages149 Questions
Exam 4: Business-Level Strategy143 Questions
Exam 5: Competitive Rivalry and Competitive Dynamics.118 Questions
Exam 6: Corporate-Level Strategy.156 Questions
Exam 7: Merger and Acquisition Strategies.163 Questions
Exam 8: International Strategy149 Questions
Exam 9: Cooperative Strategy.143 Questions
Exam 10: Corporate Governance.150 Questions
Exam 11: Organizational Structure and Controls152 Questions
Exam 12: Strategic Leadership132 Questions
Exam 13: Strategic Entrepreneurship129 Questions
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By emphasizing core competencies when formulating strategies,companies learn to compete primarily on the basis of
(Multiple Choice)
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may exist among managers making decisions as well as among those affected by the decisions.
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Capabilities of an organization emerge spontaneously through the interaction of tangible and intangible resources.
(True/False)
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______are the source of a firm's______,which are the source of the firm's
(Multiple Choice)
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Any core competency has the potential to lose its value-creating ability.
(True/False)
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Describe the importance of internal analysis to the strategic success of the firm. Should not-for-profit organizations perform internal analysis? Why or Why not?
(Essay)
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Judgment is the capacity for making a successful decision when
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Creating customer value is the source of the firm's potential to earn above-average returns.
(True/False)
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Many firms outsource the payroll function of paying employees to firms such as ADP. Payroll is a(n)
(Multiple Choice)
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Understanding how to leverage the firm's unique bundle of resources and capabilities is a key outcome decision makers seek when analyzing the internal organization.
(True/False)
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Technology is a critical resource for helping organizations learn how to continually innovate.
(True/False)
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"Motivating,empowering,and retaining employees" is an example of a capability that resides within the human resources functional area.
(True/False)
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In the airline industry,frequent-flyer programs,ticket kiosks,and e-ticketing are all examples of capabilities that are
But no longer
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GE's brand name is a tangible source of competitive advantage for the company.
(True/False)
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Interpersonal relationships,trust,friendships,and a firm's reputation are all examples of complex social phenomena that make capabilities easy to imitate.
(True/False)
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Although an organization's good reputation is a valuable resource that takes years of superior marketplace competence to achieve,it is not a good basis for building a competitive advantage because it can be destroyed almost instantly by bad publicity.
(True/False)
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A food bank in Florida was struggling to serve its customers. It asked Walmart for help. Walmart sent a team of managers who reorganized storage and transportation. The food bank was able to increase the number of clients served by tenfold. Walmart shared its expertise in
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