Exam 6: Performance Management and Appraisal

360-degree feedback is generally used for development purposes, rather than for pay increases.

The forced distribution method is similar to grading on a curve meaning that predetermined percentages of those being rated are placed into performance categories.

Which personality trait is associated with performance appraisal ratings that are too lenient?

When conducting an appraisal interview, supervisors should do all of the following except:

John, the supervisor of the manufacturing department, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high performers, 20% as above average performers, 30% as average performers, 20% as below average performers, and 15% as poor performers. John is using a ________ method.

The process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals is called ________.

The forced distribution method is sometimes referred to as the "rank and yank" method.

Who is the primary person responsible for doing the actual appraising of an employee's performance?

What usually occurs when employees rate themselves in a performance appraisal?

When using goal setting in performance management, the goals should be ________.

Managers following a traditional performance appraisal system will typically meet with employees on a ________ basis.

Goals should be challenging, but not so difficult that they appear impossible or unrealistic.

Career development is the lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment.

Which appraisal method combines the benefits of narratives, critical incidents, and quantified scales by assigning scale points with specific examples of good or poor performance?

The "S" in the acronym for SMART goals stands for ________.

Which of the following is not one of the guidelines for effective goal setting?

Once you have a supervisor to conduct a performance appraisal there is no need to worry about anything else.

What is the fifth step in the Management by Objectives Method?

Explain how an MBO program works and describe the six steps involved in this type of program.

Which of the following is a reason for the use of performance management in organizations?