Question 1

Define critical listening and note how it is similar to, and different than, informational listening.

Accepted Answer

Critical listening is a form of listenin

Question 2

Dan is an atheist who has a keen interest in politics. Whenever Dan is watching a debate and one of the candidates mentions his or her belief or interest in God, he stops listening to that candidate. Sometimes, he'll even change his vote if a candidate he likes mentions God too frequently. Which of the following listening barriers describes Dan?

Accepted Answer

A)  rebuttal tendency 
B)  closed-mindedness 
C)  attack listening 
D)  information overload 
A)  rebuttal tendency 
B)  closed-mindedness 
C)  attack listening 
D)  information overload

Question 3

The tendency to pay attention only to information that supports our values and beliefs is called what?

Accepted Answer

A)  vividness effect 
B)  mere exposure effect 
C)  valuation bias 
D)  confirmation bias 
A)  vividness effect 
B)  mere exposure effect 
C)  valuation bias 
D)  confirmation bias

Question 4

According to your text, which of the following could qualify as noise?

Accepted Answer

A)  loud music 
B)  feeling hungry 
C)  being too hot 
D)  All of these answers are correct. 
A)  loud music 
B)  feeling hungry 
C)  being too hot 
D)  All of these answers are correct.

Question 5

We engage in which form of listening when our goal is to evaluate or analyze what we're hearing?

Accepted Answer

A)  informational 
B)  analytical 
C)  critical 
D)  empathic 
A)  informational 
B)  analytical 
C)  critical 
D)  empathic

Question 6

While listening to someone who has just lost a loved one, which of the following techniques will NOT help you improve your empathic skills?

Accepted Answer

A)  listening non-judgmentally to the speaker 
B)  acknowledging the speaker's feelings 
C)  encouraging the speaker to focus on what he or she still has, instead of what was lost 
D)  communicating support to the speaker nonverbally 
A)  listening non-judgmentally to the speaker 
B)  acknowledging the speaker's feelings 
C)  encouraging the speaker to focus on what he or she still has, instead of what was lost 
D)  communicating support to the speaker nonverbally

Define critical listening and note how it is similar to, and different than, informational listening.

The tendency to pay attention only to information that supports our values and beliefs is called what?

According to your text, which of the following could qualify as noise?

We engage in which form of listening when our goal is to evaluate or analyze what we're hearing?

While listening to someone who has just lost a loved one, which of the following techniques will NOT help you improve your empathic skills?

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Exam 7: Listening

Define critical listening and note how it is similar to, and different than, informational listening.

The tendency to pay attention only to information that supports our values and beliefs is called what?

According to your text, which of the following could qualify as noise?

We engage in which form of listening when our goal is to evaluate or analyze what we're hearing?

While listening to someone who has just lost a loved one, which of the following techniques will NOT help you improve your empathic skills?

About Communication

Culture and Gender

Communication and the Self

Interpersonal Perception

Language

Nonverbal Communication

Emotion

Forming and Maintaining Personal Relationships

Interpersonal Communication in Close Relationships

Interpersonal Conflict

Deceptive Communication

Filters