Exam 9: Understanding Group and Team Performance

Tiffany looks up to her older sister and often asks her advice on personal matters. This is an example of referent power.

A campus organization planning group is brainstorming possible themes for their homecoming float. The ideas are flowing freely, when Katie enters the group late. Without regard for the group's brainstorming session, she begins discussing her recent breakup with her boyfriend. Katie is displaying which type of group role?

Explain the differences between task conflict, process conflict, and relational conflict.

Teachers who use bonus points to get students to attend events outside of class are making use of what type of power?

If you have power because people like you, it is called _____ power.

In the _____ phase of group development, group problems begin to be resolved or managed, and the group begins to solidify a common point of view.

What are norms? What purpose do they serve for group members? How can you recognize norms when you enter a group?

Which of the following is a characteristic of a group with low cohesiveness?

Christa and her friends enjoy making unique desserts. They gather in one of their kitchens once a month to bake and eat their latest creation. This group is an example of a _____ group.

Keisha prefers to be busy and likes to work on many projects at the same time. She exhibits a monochronic time perspective.

Max thought the group should donate at least $300 to the charity, but Dion thought they should ask the company to donate $150 and their group could donate the other $150. What kind of conflict are these two experiencing?

Some experts recommend a _____ balance between task and social roles for a successful group.

The four phases of communication researcher Aubrey Fisher's model of group communication are orientation, conflict, emergence, and _____.

Describe Fisher's model of group interaction phases. List each of the stages, and discuss what types of behaviors are common in each. Illustrate with specific examples taken from one of your group experiences.

One of the primary differences between a team and a group is that teams are more likely than groups to develop explicit rules for how the tasks should be accomplished.

_____ group, such as a family, exists to fulfill basic human needs.

Your book discusses five bases of power. Name and explain each of the five, and give examples of how a supervisor in a professional setting might make use of each type of power.

As group members become more comfortable about expressing their opinions, they may begin to experience disagreements over leadership or task issues. This conflict is called _____.

Roles are the consistent way a person communicates with others in a group.

If you prefer to do many things at once, you demonstrate a(n) _____ time perspective.