Exam 9: Understanding Group and Team Performance

Meghan is the only person in the group who tries to "keep the peace" and make other group members feel better when their feelings get hurt. Meghan is displaying a _____ role in her group.

A person with high status is typically listened to by other group members.

A harmonizer, compromiser, and gatekeeper are all examples of _____ roles.

People who have expert power are perceived as informed or knowledgeable.

Which of the following describes the difference between a team and a group?

Vlad is the leader of a group; he receives most of the messages from the group members, and he provides most of the information the group members receive. This is an example of a(n) _____ communication network.

Groups such as Alcoholics Anonymous which meet to offer mutual support to members are types of _____.

Joanna's mother has decided that Joanna may drive the family car only after she has cleaned the upstairs bathroom. Joanna's mother is using _____ power.

One example of secondary tension is when conflict occurs as a result of a struggle for leadership.

Conflict that becomes personal because group members do not like, value, or respect one another is known as _____ conflict.