Exam 6: Adapting to Others: Diversity and Communication

When Tyler met Heidi for the first time, he immediately assumed she was just another "dumb blonde" and didn't bother to ask her anything about herself. If he had, he would have found out she had just been nominated for an elite scholarship. Tyler's assumptions about Heidi are an example of _____.

Empathy and sympathy are two ways for a person to use _____ when processing a message and recognizing another person's point of view.

Essentially, men often communicate to report and women often communicate to establish rapport.

People born between 1982 and 2002 are known as _____.

Which of the following statements correctly reflects your text's definition of gender?

The belief that one's own cultural traditions are superior to those of others is called _____.

Discrimination is the practice of placing a person into an all-encompassing and inflexible category.

_____ culture includes the desire for freedom and happiness.

According to Hofstede's research, in a culture with a high level of uncertainty avoidance you are likely to find _____.

_____ communication takes place when individuals from different cultures communicate.

In a low-context culture, language and the meaning of words is not as important to communication as subtle contextual cues such as facial expressions and voice.

The students from China were told not to enter the auditorium until they had been searched because last week a Chinese student had brought a knife into a lecture. These Chinese students are facing _____.

Identify the six categories presented by Geert Hofstede used for measuring values that are important to almost every culture.

Cultural _____ refers to the nonverbal cues that surround and provide additional meaning to the verbal message.

Explain how ethnicity and race are related but different.

To be _____ is to be aware of what you are doing and how you communicate with others.

The attitude that one's own cultural approaches are superior to others is called _____.

An ethnorelative cultural perspective reflects the view that one's own culture is superior to all other cultures.

A judgment based on the assumption that we already know all the information we need to know about a person is called _____.

Being _____ is to be aware of what you are doing and how you are communicating with others.