Exam 3: Understanding People at Work: Individual Differences and Perception

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According to Rokeach, which of the following is not accurate about values?

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C

Among the limitations associated with using personality tests in employee selection is

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B

Mario has been the cost accountant for a large manufacturing company for ten years.Over his ten-year tenure, Mario has been an outstanding employee.In fact, twice during that time period, Mario was named "Employee of the Year." However, over the past four months, Mario's manager, Marielle, has begun to notice changes in his behavior.Interactions with Mario are often unpleasant.Last week Marielle told Mario about a new project that will begin in one month for which he was named team leader.He did not take the news well, complaining bitterly to Marielle about the amount of work that he had, the extra hours that he is expected to put in with no addition in pay, the nature of the individuals on the teams of which he is a part, and just about everything else happening in the firm.Yesterday, Marielle asked him a question about a project that is to be completed by Friday of this week and received the same lengthy complaints.She is stunned by this behavior since no one else voiced such opinions before, and is attempting to discern its root cause so that Mario can return to his former levels of performance.Marielle overheard two junior level accountants talking about Mario's son being in trouble at school and also heard in the cafeteria last week that Mario's wife is suffering from a prolonged illness.Using attribution theory, help Marielle provide a preliminary explanation for the behavior as she prepares to counsel Mario.

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Mario is behaving in a manner that is very different from his norm, and in fact, is very different than most of the employees in the firm.The constant complaining in the face of relative calm from the other employees suggests Mario is exhibiting low consensus.In ten years, Mario has always been an outstanding performer and never complained about anything.The fact that it is occurring now suggests that high distinctiveness is being exhibited.Finally, every time Marielle speaks to Mario about his work, he complains.Since the two have always had a very pleasant relationship before and since Marielle is beginning to hear of potential issues at home, she may make a preliminary assessment that the personal family issues are beginning to spill over into the workplace for Mario.This is an external attribution and Marielle can now decide exactly how to address these delicate issues in a meeting to offer some support and counseling.

You work with Ben, one of the most negative individuals you have ever met.How can you work more effectively with him?

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"I won't get this job either.I've been on twenty interviews already and I haven't received one callback.I don't think I'll ever get a job.I'm such a failure," says the graduating college senior.The student is exhibiting low ____________.

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According to the Myers-Briggs Type Indicator, what dimension describes those who would like to have clarity and closure?

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The car was traveling very slowly on the highway in front of Ned.He turned to Sally and said, "This is ridiculous, we are never going to get there on time.That must be a woman driver in front of us!" Ned is engaging in

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When hiring individuals, companies are interested in two types of fit: __________________ and __________________.

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Broad mindedness, obedience, forgiveness and imagination are examples of _________ values.

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A neat, professional appearance and a firm handshake are two important aspects of an interview because of the lasting impact first impressions make.

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Which of the following statements about the personality trait agreeableness is accurate?

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One of the challenges of using personality tests in employee selection is that the rankings of the candidates who take the test may be affected by their ability to fake.

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Beth, Ramon and Nandini just walked out of the office where they delivered a mock commercial for a proposed client's cereal.Beth says to her co-presenters, "I'm so sorry I messed up during the presentation.I really did not mean to put up the slide with last year's cereal box on it instead of the one for this year.I know we won't get the account now, and it's all my fault." Beth is exhibiting

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Which of the following statements regarding the Big 5 personality traits is true?

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Person-job fit is positively related to job satisfaction.

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______________ is the one personality trait that uniformly predicts how high a person's performance will be across a variety of jobs.

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People with high __________ are often effective sales representatives.

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Mark is interviewing with a Wall Street firm.He notes that employees dress in business suits on a daily basis and address each other by Ms.and Mr.He decides that the firm's culture is too conservative for him.Mark is concerned about person/_______________ fit.

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*Since Marco is high on the Big Five personality trait of neuroticism, he is stressed and burnout at his job; he most likely will

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Internal attribution occurs with

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