Exam 10: Adding Value: Self-Leadership and Teamwork
Exam 1: Overview of Personal Selling62 Questions
Exam 2: Building Trust and Sales Ethics60 Questions
Exam 3: Understanding Buyers71 Questions
Exam 4: Communication Skills56 Questions
Exam 5: Strategic Prospecting and Preparing for Sales Dialogue50 Questions
Exam 6: Planning Sales Dialogues and Presentations50 Questions
Exam 7: Sales Dialogue: Creating and Communication Value52 Questions
Exam 8: Addressing Concerns and Earning Commitment53 Questions
Exam 9: Expanding Customer Relationships58 Questions
Exam 10: Adding Value: Self-Leadership and Teamwork73 Questions
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Maria has placed an order for a tea table at Furnitup Inc.and has specified the shape and dimensions of the table she requires.In this scenario,the sales team at Furnitup should engage in a(n)_____ to meet the specific customer requirement.
(Multiple Choice)
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A salesperson's desire to sell a certain amount of product within an area in order to achieve personal goals is referred to as a territory goal.
(True/False)
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Convenience and productive time are maximized by high-tech sales support offices.
(True/False)
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For a salesperson,achieving personal goals depends directly upon achieving his or her _____.
(Multiple Choice)
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As part of their training,salespeople actually work in production facilities in order to:
(Multiple Choice)
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Which of the following is characteristic of single-factor analysis?
(Multiple Choice)
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Richa,a sales manager at TM Resources,needs to find new markets in which to sell her company's products.Richa assigns her team of salespeople the task of finding out the location of existing customers and prospects,the products they buy,why they buy,and what influences their purchasing decision.This scenario indicates that the team is currently involved in _____.
(Multiple Choice)
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Salesforce.com,Microsoft Dynamics,and SalesLogix are examples of _________.
(Short Answer)
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In building relationships,the little kindnesses and courtesies are often insignificant.
(True/False)
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Roger,a sales manager at Pacto Corp.,has been assigned a new client for selling Pacto's products and is collaborating with the marketing team to generate a sales proposal.In this scenario,Roger collaborates with the marketing team:
(Multiple Choice)
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A(n)_________ is a territory routing plan in which salespeople start from their offices and make calls in one direction until they reach the end of the territory.
(Short Answer)
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Single-factor analysis,also referred to as ABC analysis,is the simplest and most often used method for _________.
(Short Answer)
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In self-leadership,the objective of establishing priorities in the form of objectives is to:
(Multiple Choice)
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Customer relationship management software applications are used for account classification.
(True/False)
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Portfolio analysis is the most often used method for account classification and is analyzed on the basis of a single factor.
(True/False)
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Juan,a sales executive,is involved in sales planning for the next eight months.In this case,Juan is making a(n)_____.
(Multiple Choice)
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Kara has an urgent requirement for a power bank and places an order online.She specifies that she looks forward to receiving the power bank within three days.However,the actual time the company takes to process the request itself is three days.In this scenario,the sales team should engage in a(n)_____ to meet Kara's requirement.
(Multiple Choice)
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In the process of self-leadership,the _________ stage involves frequent comparisons of actual performance with periodic checkpoints.
(Short Answer)
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