Exam 7: Implementing Strategies: Management and Operations Issues

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Considerable time and effort should be devoted to assuring objectives are well conceived because they represent the basis for

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Production processes typically constitute less than 50 percent of a firm's total assets.

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What are the three commonly used strategies or approaches for implementing changes in an organization? Give an advantage and/or disadvantage for each type of approach.

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Although there are various approaches for implementing changes,three commonly used strategies are a force change strategy,an educative change strategy and a rational or self-interest change strategy.A force change strategy involves giving orders and enforcing those orders; this strategy has the advantage of being fast,but low commitment and high resistance plague it.An educative change strategy is one that presents information to convince people of the need for change; the disadvantage of an educative change strategy is that implementation becomes slow and difficult.However,this type of strategy evokes greater commitment and less resistance than does the force change strategy.Finally,a rational or self-interest change strategy is one that attempts to convince individuals the change is to their personal advantage.When this appeal is successful,strategy implementation can be relatively easy.

Recruitment,promotion,and mentoring are ways to alter an organization's culture.

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A dual bonus system based on both annual objectives and long-term objectives is becoming common.

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The most complex of all organizational structures is a matrix structure.

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What is the stated reason for Boeing's firing of CEO Harry Stonecipher?

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Strategists should strive to preserve,emphasize,and build upon aspects of an existing culture that are antagonistic to a proposed strategy.

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What are the advantages and disadvantages of a divisional organizational structure?

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Exchanging members of conflicting parties so each can gain an appreciation of the other's point of view exemplifies a confrontation approach.

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What pay strategy requires employees or departments to establish performance targets,which,if exceeded,result in bonuses for all members?

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Just-in-time describes

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The work/family issue is strictly a women's issue.

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Restructuring is also referred to as

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There are four basic ways a divisionally structured firm could be organized.What are these four ways? Give an example of each.

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Strategy formulation

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A functional structure can be effective at limiting short-term and narrow thinking.

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Annual objectives are key components in the strategic-management process because they dictate how resources will be allocated.

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List four major reasons annual objectives are essential for strategy implementation.

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Organizational change today should be viewed as a project or event rather than as a continuous project.

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