Question 1

Reengineering does not usually affect the organizational structure or chart,nor does it imply job loss or employee layoffs.

Accepted Answer

A) True 
 B)False

Question 2

Which approach for managing and resolving conflict involves playing down differences between conflicting parties while accentuating similarities and common interests?

Accepted Answer

A)  Avoidance 
B)  Resistance 
C)  Compliance 
D)  Defusion 
E)  Confrontation 
A)  Avoidance 
B)  Resistance 
C)  Compliance 
D)  Defusion 
E)  Confrontation

Question 3

How would Hershey's current divisional structure most likely be classified?

Accepted Answer

A)  By geographic area 
B)  By product 
C)  By service 
D)  By customer 
E)  By process 
A)  By geographic area 
B)  By product 
C)  By service 
D)  By customer 
E)  By process

Question 4

Horizontal consistency is more important than vertical consistency in developing annual objectives.

Accepted Answer

A) True 
 B)False

Question 5

Well-run organizations are able to completely avoid conflict.

Accepted Answer

A) True 
 B)False

Question 6

Why do changes in company strategy often require changes in the way an organization is structured?

Accepted Answer

A)  Structure dictates how goals and objectives will be established. 
B)  Structure dictates how resources will be allocated. 
C)  Structure should be designed to facilitate the strategic pursuit of a firm. 
D)  All of the above 
E)  None of the above 
A)  Structure dictates how goals and objectives will be established. 
B)  Structure dictates how resources will be allocated. 
C)  Structure should be designed to facilitate the strategic pursuit of a firm. 
D)  All of the above 
E)  None of the above

Question 7

On average,CEOs at Japanese companies are paid more than CEOs at American or European companies.

Accepted Answer

A) True 
 B)False

Question 8

Explain the nature and role of ESOPs in strategic management.

Accepted Answer

An ESOP is a tax-qualified,defined-contr

Question 9

A disagreement between two or more parties on one or more issues is called a(n)

Accepted Answer

A)  integrated solution. 
B)  conflict. 
C)  compromise. 
D)  diffusion. 
E)  avoidance. 
A)  integrated solution. 
B)  conflict. 
C)  compromise. 
D)  diffusion. 
E)  avoidance.

Question 10

Which approach for managing and resolving conflict involves ignoring the problem in hopes that the conflict will resolve itself?

Accepted Answer

A)  Avoidance 
B)  Resistance 
C)  Compliance 
D)  Defusion 
E)  Confrontation 
A)  Avoidance 
B)  Resistance 
C)  Compliance 
D)  Defusion 
E)  Confrontation

Question 11

The rational change strategy is one that presents information to convince people of the need for change.

Accepted Answer

A) True 
 B)False

Question 12

JIT significantly increases the costs of implementing strategies.

Accepted Answer

A) True 
 B)False

Question 13

Establishing objectives is a

Accepted Answer

A)  top-level activity. 
B)  centralized activity. 
C)  decentralized activity. 
D)  centralized-decentralized activity. 
E)  command-and-control activity. 
A)  top-level activity. 
B)  centralized activity. 
C)  decentralized activity. 
D)  centralized-decentralized activity. 
E)  command-and-control activity.

Question 14

Because activities are organized according to the way work is actually performed,a divisional structure by process is similar to the matrix structure.

Accepted Answer

A) True 
 B)False

Question 15

Policies

Accepted Answer

A)  let both employees and managers know what is expected of them. 
B)  provide a basis for management control. 
C)  allow coordination across organizational units. 
D)  reduce the amount of time managers spend making decisions. 
E)  all of the above 
A)  let both employees and managers know what is expected of them. 
B)  provide a basis for management control. 
C)  allow coordination across organizational units. 
D)  reduce the amount of time managers spend making decisions. 
E)  all of the above

Question 16

When attachments to a culture are severed in an organization's attempt to change direction,employees and managers often experience deep feelings of grief.

Accepted Answer

A) True 
 B)False

Question 17

A bottom-up flow of communication is essential for developing top-down support.

Accepted Answer

A) True 
 B)False

Question 18

A force change strategy is plagued by low commitment and high resistance.

Accepted Answer

A) True 
 B)False

Question 19

What term is used to describe specific guidelines,methods,procedures,rules,forms and administrative practices established to support and encourage work toward stated goals?

Accepted Answer

A)  Long-term objectives 
B)  Policies 
C)  Annual objectives 
D)  Strategies 
E)  Values 
A)  Long-term objectives 
B)  Policies 
C)  Annual objectives 
D)  Strategies 
E)  Values

Question 20

Cornerstones of reengineering are decentralization,reciprocal interdependence and information sharing.

Accepted Answer

A) True 
 B)False

Reengineering does not usually affect the organizational structure or chart,nor does it imply job loss or employee layoffs.

Which approach for managing and resolving conflict involves playing down differences between conflicting parties while accentuating similarities and common interests?

How would Hershey's current divisional structure most likely be classified?

Horizontal consistency is more important than vertical consistency in developing annual objectives.

Well-run organizations are able to completely avoid conflict.

Why do changes in company strategy often require changes in the way an organization is structured?

On average,CEOs at Japanese companies are paid more than CEOs at American or European companies.

Explain the nature and role of ESOPs in strategic management.

A disagreement between two or more parties on one or more issues is called a(n)

Which approach for managing and resolving conflict involves ignoring the problem in hopes that the conflict will resolve itself?

The rational change strategy is one that presents information to convince people of the need for change.

JIT significantly increases the costs of implementing strategies.

Establishing objectives is a

Because activities are organized according to the way work is actually performed,a divisional structure by process is similar to the matrix structure.

Policies

When attachments to a culture are severed in an organization's attempt to change direction,employees and managers often experience deep feelings of grief.

A bottom-up flow of communication is essential for developing top-down support.

A force change strategy is plagued by low commitment and high resistance.

What term is used to describe specific guidelines,methods,procedures,rules,forms and administrative practices established to support and encourage work toward stated goals?

Cornerstones of reengineering are decentralization,reciprocal interdependence and information sharing.

The Nature of Strategic Management

The Business Vision and Mission

The External Assessment

The Internal Assessment

Strategies in Action

Strategy Analysis and Choice

Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues

Strategy Review, Evaluation, and Control

Business Ethics/Social Responsibility/Environmental Sustainability

Global/International Issues

Filters

Exam 7: Implementing Strategies: Management and Operations Issues

Reengineering does not usually affect the organizational structure or chart,nor does it imply job loss or employee layoffs.

Which approach for managing and resolving conflict involves playing down differences between conflicting parties while accentuating similarities and common interests?

How would Hershey's current divisional structure most likely be classified?

Horizontal consistency is more important than vertical consistency in developing annual objectives.

Well-run organizations are able to completely avoid conflict.

Why do changes in company strategy often require changes in the way an organization is structured?

On average,CEOs at Japanese companies are paid more than CEOs at American or European companies.

Explain the nature and role of ESOPs in strategic management.

A disagreement between two or more parties on one or more issues is called a(n)

Which approach for managing and resolving conflict involves ignoring the problem in hopes that the conflict will resolve itself?

The rational change strategy is one that presents information to convince people of the need for change.

JIT significantly increases the costs of implementing strategies.

Establishing objectives is a

Because activities are organized according to the way work is actually performed,a divisional structure by process is similar to the matrix structure.

Policies

When attachments to a culture are severed in an organization's attempt to change direction,employees and managers often experience deep feelings of grief.

A bottom-up flow of communication is essential for developing top-down support.

A force change strategy is plagued by low commitment and high resistance.

What term is used to describe specific guidelines,methods,procedures,rules,forms and administrative practices established to support and encourage work toward stated goals?

Cornerstones of reengineering are decentralization,reciprocal interdependence and information sharing.

The Nature of Strategic Management

The Business Vision and Mission

The External Assessment

The Internal Assessment

Strategies in Action

Strategy Analysis and Choice

Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues

Strategy Review, Evaluation, and Control

Business Ethics/Social Responsibility/Environmental Sustainability

Global/International Issues

Filters