Question 1

A change strategy that attempts to convince people that the change is to their personal advantage is

Accepted Answer

A)  defusion. 
B)  force. 
C)  educative. 
D)  rational. 
E)  compromise. 
A)  defusion. 
B)  force. 
C)  educative. 
D)  rational. 
E)  compromise.

Question 2

In developing an organizational chart,avoid having a particular person reporting to more than one person above them in the chain of command.

Accepted Answer

A) True 
 B)False

Question 3

Changing a strategy to fit an existing culture is not as effective as changing a firm's culture to fit a new strategy.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a management issue central to strategy implementation?

Accepted Answer

A)  Devising policies 
B)  Revising reward and incentive plans 
C)  Minimizing resistance to change 
D)  Linking performance and pay to strategies 
E)  All of the above 
A)  Devising policies 
B)  Revising reward and incentive plans 
C)  Minimizing resistance to change 
D)  Linking performance and pay to strategies 
E)  All of the above

Question 5

A divisional structure by product is most effective when

Accepted Answer

A)  special emphasis needs to be placed on specific products. 
B)  an organization offers few products. 
C)  an organization's products or services differ substantially. 
D)  special emphasis needs to be placed on specific services. 
E)  all of the above 
A)  special emphasis needs to be placed on specific products. 
B)  an organization offers few products. 
C)  an organization's products or services differ substantially. 
D)  special emphasis needs to be placed on specific services. 
E)  all of the above

Question 6

The primary benefit sought from restructuring is

Accepted Answer

A)  employee involvement. 
B)  cost reduction. 
C)  increased morale. 
D)  increased number of hierarchical levels in the organization. 
E)  increased innovation. 
A)  employee involvement. 
B)  cost reduction. 
C)  increased morale. 
D)  increased number of hierarchical levels in the organization. 
E)  increased innovation.

Question 7

Aspects of an existing culture that are antagonistic to a proposed strategy should be

Accepted Answer

A)  preserved. 
B)  emphasized. 
C)  built upon. 
D)  changed. 
E)  celebrated. 
A)  preserved. 
B)  emphasized. 
C)  built upon. 
D)  changed. 
E)  celebrated.

Question 8

What is the most complex form of organizational structure?

Accepted Answer

A)  Divisional 
B)  SBU 
C)  Matrix 
D)  Functional 
E)  Geographic 
A)  Divisional 
B)  SBU 
C)  Matrix 
D)  Functional 
E)  Geographic

Question 9

Which organizational structure is the most simple and inexpensive?

Accepted Answer

A)  Departmental 
B)  Strategic business unit 
C)  Functional 
D)  Decentralized 
E)  Matrix 
A)  Departmental 
B)  Strategic business unit 
C)  Functional 
D)  Decentralized 
E)  Matrix

Question 10

What change strategy involves giving orders and enforcing those orders?

Accepted Answer

A)  Self-interest 
B)  Educative 
C)  Force 
D)  Rational 
E)  Defusion 
A)  Self-interest 
B)  Educative 
C)  Force 
D)  Rational 
E)  Defusion

Question 11

Which term is most often concerned primarily with shareholder well-being rather than employee well-being?

Accepted Answer

A)  Benchmarking 
B)  Reengineering 
C)  Product redesign 
D)  Process management 
E)  Restructuring 
A)  Benchmarking 
B)  Reengineering 
C)  Product redesign 
D)  Process management 
E)  Restructuring

Question 12

Most large companies have abandoned the functional structure in favor of decentralization.

Accepted Answer

A) True 
 B)False

Question 13

Medium-sized firms tend to be divisionally structured,whereas large firms tend to use an SBU (strategic business unit)or matrix structure.

Accepted Answer

A) True 
 B)False

Question 14

What are the three categories of approaches for managing and resolving conflict?

Accepted Answer

A)  Avoidance, defusion and confrontation 
B)  Avoidance, apathy and defusion 
C)  Ignorance, indifference and apathy 
D)  Defusion, apathy and avoidance 
E)  Indifference, avoidance and role-playing 
A)  Avoidance, defusion and confrontation 
B)  Avoidance, apathy and defusion 
C)  Ignorance, indifference and apathy 
D)  Defusion, apathy and avoidance 
E)  Indifference, avoidance and role-playing

Question 15

Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not true about objectives?

Accepted Answer

A)  They should be communicated throughout the organization. 
B)  They should have an appropriate time dimension. 
C)  They should use terms like "maximize," "minimize," and "as soon as possible." 
D)  They should be measurable. 
E)  They should be consistent. 
A)  They should be communicated throughout the organization. 
B)  They should have an appropriate time dimension. 
C)  They should use terms like "maximize," "minimize," and "as soon as possible." 
D)  They should be measurable. 
E)  They should be consistent.

Question 17

Avoidance,defusion and confrontation are the classifications for the various types of conflict that can arise in organizations.

Accepted Answer

A) True 
 B)False

Question 18

When the rational type change strategy is successful,strategy implementation can be relatively easy.

Accepted Answer

A) True 
 B)False

Question 19

Policies refer to specific guidelines,methods,procedures,rules,forms,and administrative practices established to support and encourage work toward stated goals.

Accepted Answer

A) True 
 B)False

Question 20

Which approach for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?

Accepted Answer

A)  Avoidance 
B)  Resistance 
C)  Compliance 
D)  Defusion 
E)  Confrontation 
A)  Avoidance 
B)  Resistance 
C)  Compliance 
D)  Defusion 
E)  Confrontation

A change strategy that attempts to convince people that the change is to their personal advantage is

In developing an organizational chart,avoid having a particular person reporting to more than one person above them in the chain of command.

Changing a strategy to fit an existing culture is not as effective as changing a firm's culture to fit a new strategy.

Which of the following is a management issue central to strategy implementation?

A divisional structure by product is most effective when

The primary benefit sought from restructuring is

Aspects of an existing culture that are antagonistic to a proposed strategy should be

What is the most complex form of organizational structure?

Which organizational structure is the most simple and inexpensive?

What change strategy involves giving orders and enforcing those orders?

Which term is most often concerned primarily with shareholder well-being rather than employee well-being?

Most large companies have abandoned the functional structure in favor of decentralization.

Medium-sized firms tend to be divisionally structured,whereas large firms tend to use an SBU (strategic business unit)or matrix structure.

What are the three categories of approaches for managing and resolving conflict?

Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.

Which of the following is not true about objectives?

Avoidance,defusion and confrontation are the classifications for the various types of conflict that can arise in organizations.

When the rational type change strategy is successful,strategy implementation can be relatively easy.

Policies refer to specific guidelines,methods,procedures,rules,forms,and administrative practices established to support and encourage work toward stated goals.

Which approach for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?

The Nature of Strategic Management

The Business Vision and Mission

The External Assessment

The Internal Assessment

Strategies in Action

Strategy Analysis and Choice

Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues

Strategy Review, Evaluation, and Control

Business Ethics/Social Responsibility/Environmental Sustainability

Global/International Issues

Filters

Exam 7: Implementing Strategies: Management and Operations Issues

A change strategy that attempts to convince people that the change is to their personal advantage is

In developing an organizational chart,avoid having a particular person reporting to more than one person above them in the chain of command.

Changing a strategy to fit an existing culture is not as effective as changing a firm's culture to fit a new strategy.

Which of the following is a management issue central to strategy implementation?

A divisional structure by product is most effective when

The primary benefit sought from restructuring is

Aspects of an existing culture that are antagonistic to a proposed strategy should be

What is the most complex form of organizational structure?

Which organizational structure is the most simple and inexpensive?

What change strategy involves giving orders and enforcing those orders?

Which term is most often concerned primarily with shareholder well-being rather than employee well-being?

Most large companies have abandoned the functional structure in favor of decentralization.

Medium-sized firms tend to be divisionally structured,whereas large firms tend to use an SBU (strategic business unit)or matrix structure.

What are the three categories of approaches for managing and resolving conflict?

Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.

Which of the following is not true about objectives?

Avoidance,defusion and confrontation are the classifications for the various types of conflict that can arise in organizations.

When the rational type change strategy is successful,strategy implementation can be relatively easy.

Policies refer to specific guidelines,methods,procedures,rules,forms,and administrative practices established to support and encourage work toward stated goals.

Which approach for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?

The Nature of Strategic Management

The Business Vision and Mission

The External Assessment

The Internal Assessment

Strategies in Action

Strategy Analysis and Choice

Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues

Strategy Review, Evaluation, and Control

Business Ethics/Social Responsibility/Environmental Sustainability

Global/International Issues

Filters